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Bsod help?


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#1 coltraz

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Posted 13 December 2016 - 02:52 PM

I've had a BSOD crash earlier this week.

After the BSOD, I was playing The Witcher 3 and the game kept crashing to desktop with no error message - just, poof, gone. I rolled back Nvidia drivers and that stopped happening, so I thought the BSOD had to do with the Nvidia driver.

Well, the BSOD happened again.

I used BlueScreenView and it says it was caused by "dfsc.sys". Here is what the .dmp file says:

Dump File : 121216-7987-01.dmp Crash Time : 12/12/2016 6:28:45 PM Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : fffff8800315b610 Parameter 2 : 0000000000000002 Parameter 3 : 0000000000000001 Parameter 4 : fffff800034c7a61 Caused By Driver : dfsc.sys Caused By Address : dfsc.sys+2489610 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+70400 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\121216-7987-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 355,009 Dump File Time : 12/12/2016 6:31:14 PM

Any suggestions on what I should do to solve this? Google pretty much tells me it could be anything. Hoping for more precise directions.

SYSTEM SPECS: Windows 7 Home Premium x64 AMD fx 8320 Eight-Core Processor 24GB memory

Need any more info?

Thanks for any insight.

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#2 usasma

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Posted 15 December 2016 - 05:59 AM

I would uninstall your video drivers, then download and install a fresh copy of the latest, compatible version of the video drivers for your OS

 

If the problem continues:

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


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