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Adobearm.exe


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8 replies to this topic

#1 sariki

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Posted 12 December 2016 - 01:32 PM

Hello all!
So I am getting an error when I attempt to update adobe reader D.C. I have attached the image to show the error.
Any suggestions of help would be great!!!

Edit: forgot to attach picture.

Attached Files


Edited by sariki, 12 December 2016 - 01:37 PM.

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#2 hamluis

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Posted 12 December 2016 - 06:13 PM

Try uninstalling/reinstalling the program.

 

Louis



#3 sariki

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Posted 12 December 2016 - 07:56 PM

I already did that and it had no effect.
I should mention it's a touch screen POS running windows 7

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#4 hamluis

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Posted 12 December 2016 - 09:00 PM

I urge you to read and follow the instructions provided below.
 
Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis


Edited by hamluis, 16 December 2016 - 06:52 AM.


#5 sariki

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Posted 15 December 2016 - 09:52 PM

Unfortunately because this is a corporate computer I am unable to due the things you have asked me to do.  My boss doesn't allow it.

Is there another way?


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#6 hamluis

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Posted 16 December 2016 - 06:55 AM

If it's a corporate computer...there should be an IT dept or rep handling system issues of any sort.

 

The fact that you state that your boss doesn't allow employees to make changes to company assets...indicates that we won't be able to assist you in violating the secuirty measures/rules/procedures employed at your workplace.

 

Louis



#7 sariki

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Posted 29 December 2016 - 02:24 PM

So we don't have a IT department as we are a bit smaller then that. I realize I didn't explain myself well enough. We are ok sized company however we aren't big enough to have a IT department but we still require some computer support and the such. I am experience with computer and have no issues fixing them etc. 

My boss asked me to fix this issue hence why I asked however, when I told him what had to be done he felt uncomfortable with me sharing any type of information about our computers. 

 

Thank you for your time however I do appreciate it. 


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#8 hamluis

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Posted 29 December 2016 - 05:26 PM

:thumbsup2:, happy computing :).

 

Louis



#9 sariki

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Posted 30 December 2016 - 03:50 PM

Thanks again!

Also I resolved my issue by just uninstalling Adobe Acrobat Reader and then deleting the Adobearm.exe registry entry.


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