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Frequent, short audio interruptions


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#1 sildave94

sildave94

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Posted 12 December 2016 - 11:13 AM

Hi everyone,

 

I've been having these short audio interruptions for quite a while now. Every now and then, the sound just disappears for about a second or so, then comes right bac. It doesn't seem to matter what audio device I use. I’ve tried taking the sound directly from the phone jack, taking it from a screen connected to the graphics card (Nvidia GTX 780), and even with a Bluetooth headset, connected via a USB dongle. The drivers for all these sound devices are up to date. I’ve also tried reinstalling the Realtek driver with Realtek’s driver install wizard, which technically worked, but didn’t solve the problem.

 

The problem occurred just out of the blue, not after upgrading to Windows 10, or something. 

 

What’s interesting, is that I have this problem with all my games, when listening to Spotify, when watching Netflix in a Browser, but I’ve never had it during a Skype call! I’ve recently played a game online while communicating with a friend over Skype, the game sound interrupted countless times, but the Skype audio never did.

 

About my hardware: honestly, I can’t tell you for sure what motherboard I’m using. I think it might be the ASUS z97. It’s definitely an ASUS, with some Realtek audio chip. The OS is Windows 10, all up to date.

 

Does anyone have any more suggestions on how to fix this, or at least where the problem might be? It even seemed to cause Spotify to stop playing on several occasions, although I’m not completely sure these incidents were connected to that problem.

 

Best,

Silas



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