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I downloaded an ran a fake Firefox update called firefoxpatch.js..


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#1 hfischermn

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Posted 12 December 2016 - 02:12 AM

I downloaded and ran a fake Firefox update called firefoxpatch.js. It opened windows such doing the run command and a window with a black background runs. I didn't catch much but I saw something about host or localhost. I'm hoping someone can advise me on what it is is likely to have done. I also would like advice on finding and removing whatever it may be. I have run malwarebytes and adwcleaner and will be running Sopho's Home tomorrow morning. I have downloaded Farbar's Recovery ScanTool.exe and plan on running that in the morning. I am hoping someone can advise me what I am looking at with this issue. I have experienced nothing with my pc with this. My one odd issue was with the Firefox Support site. I signed in the site and entered my password and it responded my password was incorrect. I am sure of the password which I keep posted near me.I then clicked on the choice that my password was not working and it said the it would send an email to my email address with a reset message. I did not receive a message. I repeated this effort at least 10 times without success never receiving and email. I hope someone can offer me advice or suggestions.

Thank you for whatever you can do.

 



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#2 buddy215

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Posted 12 December 2016 - 06:30 AM

Welcome to BC....

 

The malware's intent varies. My best advice is to use a different computer to change important passwords. Especially for banking, CCs, online stores, etc.

 

Start a new topic in the malware removal forum using the instructions below.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


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