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Runtime Error when searching for another device


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#1 Poweroo

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Posted 12 December 2016 - 12:21 AM

Hello,

 

I am on a laptop-HP OMEN Notebook - 15-5268nr,

WINDOWS 10 (already installed)

 

Processor:          Intel® Core™ i7-4720HQ CPU @ 2.60Hz     2.60GHz

Installed (RAM): 16.0 GB

System type:       64-bit OS, x64-based processor

 

All updates are current as of December 10, 2016

 

When I have an HDMI cable hooked into the laptop and the television, I receive the following error when I go to: Systems>Settings>Display>Detect:

 

Runtime Error!

 

Program: C:\Windows\ImmersiveControlPanel\SystemSettings.exe

This application has requested the Runtime to terminate it in an unusual way. 

Please contact the application's support team for more information

 

I use the HDMI to project my display on to the television screen.  I have it plugged in and when I enter that particular HDMI input port as the source, I can not see the screen display and also my laptop display is black.

The last time this worked with no errors was December 8, 2016.

The last thing I did that may cause errors was, I tried to download pictures from iCloud Photos.  

I have MBAM installed and the last Scan was performed today, December 11, 2016 about 10:00 a.m. Central Time.

There were a couple of PUPs that I deleted.

 

Please let me know if you need anything else in order to help me locate and resolve the problem.

 

Thank you for your help.

 

Hazel

 



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#2 boopme

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Posted 19 December 2016 - 03:06 PM

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