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Iexplore.exe-application Error.


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#1 feride_chalykushu

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Posted 27 August 2006 - 12:51 PM

Hi, I just got registered.

When I close internet browser I get this message: IEXPLORE.EXE-Application Error. The instruction at "0x1001cd11" referenced memory at "0x1001cd11". Click on OK to termintate the program.

10 minutes later if I want internet connection I have to do repair - (Control Panel/Netowrk Connections/Support/Local Area Connection Status). Is it malware causing it? How do I rememdy my problem? :thumbsup: May be this will help otehrs as well in future? :flowers:

Thanks! :trumpet:
Feride_Chalykushu

Edited by feride_chalykushu, 27 August 2006 - 12:51 PM.


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#2 quietman7

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Posted 27 August 2006 - 02:31 PM

The symptom you describe could be malware related or they could be due to other reasons to include problems with "Add-ons" like the Google Toolbar. Sometimes disabling or uninstalling the toolbar will correct the error.

Open IE and go to Tools > Internet Options > Advanced Tab. Under Browsing, scroll down and uncheck the box "Enable third-party browser extensions.

Then go to Tools > Manage Add-ons, and look for any suspicious Toolbar. Highlight the entry and choose "Disable."

What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using and when was the last time you ran a scan? Have you performed any anti-spyware scans? If not, start here:

If your running Win XP/2000, download and scan with Ewido Anti-Spyware v4.0 in "SAFE MODE".
Print out the Ewido Install and Scan Instructions.

Download and scan with Ad-Aware SE Personal 1.06. Setup & Configure as shown here.
Download and scan with Spybot S&D 1.4. Setup & Configure as shown here.
[DO NOT choose the option to install TeaTimer]

Then perform these online Virus scans:
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
Trend Micro Housecall Scan
Panda ActiveScan

If your still having problems after doing all this, then run the System File Checker and check for any corrupt system files. To use System File Checker:

Go to Start > Run and type: sfc /scannow

Make sure that you include a space between the c and /. This command will immediately initiate the Windows File Protection service to scan all protected files, verify their integrity, and replace any problem files. You must be logged on as a member of the Administrators group to run sfc and it may ask you to insert your XP Installation CD so have it available.
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