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Red/Off-Color Moving Pixels + Crashes


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#1 Redentor

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Posted 11 December 2016 - 05:39 PM

Hey all,

I've had my Lenovo Y510P for a few years, and it hasn't had serious issues until very recently. For the last few days, quite a few scattered, red and off-color pixels are infiltrating my screen, and moving on and off, usually in some sync with my mouse movements or other on-screen activity. I've also had a couple system crashes and (what I think) is longer than normal boot up times since this time, possibly related.

My computer skills are about average for a millennial, and I haven't tried anything to solve this yet other than a system reset, which my computer said there was an error of, and so no changes actually occurred. My research turned up little, with the only comparable error being the one described here, attributed to bump underfill cracking in the GPU:

http://superuser.com/questions/415993/why-am-i-seeing-red-dots-on-my-lcd-screen

Any and all help would be appreciated :/

Example of off-colorations: http://imgur.com/Ip4HgqP

GIF of Red Dots on Homescreen: https://giphy.com/gifs/3oriO2WM72geP0eUyQ

Info (don't know what else to add):

-Windows 10 Home

OS Build 14393.447

Intel i7-4700MQ CPU @ 2.4 GHz

8 GB RAM (7.8 usable)

64bit OS

2x nVidia GeForce GT 750M



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#2 Kilroy

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Posted 12 December 2016 - 03:07 PM

Welcome to Bleeping Computer.

 

It looks like there is an issue with the video.  I'd advise updating the video drivers to start with.  Do you see the same thing on an external monitor?






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