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This computer not running genuine windows


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8 replies to this topic

#1 SeattleBrian

SeattleBrian

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Posted 11 December 2016 - 03:38 PM

I have had this laptop for years.  I have just started to get this popup.

 

Thinkpad T400

Windows 7 Ultimate

 

System screen shows "Windows is activated"

Product ID:  00426-OEM-8992662-00537

 

Windows Genuine Advantage Diagnostic Tool:

 

Windows Tab:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PJW6W-9GK29-TMPWP
Windows Product Key Hash: s96ZjOX/L18svs5JSfzs8eCl/m0=
Windows Product ID: 00426-OEM-8992662-00537
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {09977AA7-9BDC-42B7-B5A1-FFA95DE60206}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.19061], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{09977AA7-9BDC-42B7-B5A1-FFA95DE60206}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TMPWP</PKey><PID>00426-OEM-8992662-00537</PID><PIDType>2</PIDType><SID>S-1-5-21-3774686250-1902692024-871738129</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>27672HU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET94WW (3.24 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20121017000000.000000+000</Date></BIOS><HWID>BB7F3707018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7X   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65359</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows® 7, Ultimate edition
Description: Windows Operating System - Windows® 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600537-02-1033-7600.0000-2052011
Installation ID: 005946876894888096680435311156281742311652585235936755
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TMPWP
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/11/2016 12:28:11 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:10:2016 12:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1ajVue5CyghhSgJDRwtkaS0JFWD0bK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            LENOVO        TP-7U   
  FACP            LENOVO        TP-7U   
  HPET            LENOVO        TP-7U   
  BOOT            LENOVO        TP-7U   
  MCFG            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  ECDT            LENOVO        TP-7U   
  SLIC            LENOVO        TP-7X   
  ASF!            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  TCPA                    
  SSDT            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   
  SSDT            LENOVO        TP-7U   

 



 



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#2 hamluis

hamluis

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Posted 11 December 2016 - 04:19 PM

I urge you to read and follow the instructions provided below.
 
Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 SeattleBrian

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Posted 11 December 2016 - 05:38 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by New User (administrator) on 11-12-2016 at 14:33:22
Running from "C:\Users\New User\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: 27672HU Manufacturer: LENOVO

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/11/2016 02:32:46 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583.

Error: (12/11/2016 02:32:46 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583.

Error: (12/11/2016 02:32:43 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583.

Error: (12/11/2016 02:32:43 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583.

Error: (12/11/2016 02:32:43 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583.

Error: (12/11/2016 02:32:43 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583.

Error: (12/11/2016 12:51:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (12/11/2016 12:51:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (12/11/2016 12:51:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (12/11/2016 12:28:09 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583.

System errors:
=============
Error: (12/11/2016 11:22:31 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 12 time(s).

Error: (12/11/2016 11:22:31 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147217025.

Error: (12/11/2016 11:21:56 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 11 time(s).

Error: (12/11/2016 11:21:56 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147217025.

Error: (12/11/2016 11:19:47 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 10 time(s).

Error: (12/11/2016 11:19:47 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147217025.

Error: (12/11/2016 10:46:26 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 9 time(s).

Error: (12/11/2016 10:46:26 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147217025.

Error: (12/11/2016 10:31:45 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 8 time(s).

Error: (12/11/2016 10:31:45 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147217025.

Microsoft Office Sessions:
=========================
Error: (12/21/2012 10:08:21 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 3 seconds with 0 seconds of active time.  This session ended with a crash.

CodeIntegrity Errors:
===================================
  Date: 2016-07-26 13:07:39.401
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Lenovo\System Update\tvsuhd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-07-26 13:07:39.401
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Lenovo\System Update\tvsuhd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

=========================== Installed Programs ============================
Access Help (HKLM-x32\...\{C6FA39A7-26B1-480A-BC74-6D17531AC222}) (Version: 3.00 - Lenovo)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.15.0.43061 - Amazon)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
ATI Catalyst Install Manager (HKLM\...\{AEC6013A-8D16-AECA-8056-A5C069C53775}) (Version: 3.0.800.0 - ATI Technologies, Inc.)
ATI Uninstaller (HKLM\...\ATI Uninstaller) (Version: 8.792.5-110424b-119200C-Lenovo - ATI Technologies, Inc.)
AVG Security Toolbar (HKLM-x32\...\AVG Secure Search) (Version: 19.6.0.592 - AVG Technologies)
ccc-core-static (HKLM-x32\...\{5B367DD2-2579-0B71-FDEF-DE647C99F7E6}) (Version: 2011.0424.2249.39080 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.22 - Piriform)
Conexant 20561 SmartAudio HD (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.92.12.0 - Conexant)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.1312.54 - CyberLink Corp.)
Download Navigator (HKLM-x32\...\{3A3A3B34-6EA2-4031-8580-D66D29533E89}) (Version: 3.4.0 - SEIKO EPSON CORPORATION)
Epson Connect (HKLM-x32\...\{64BA551C-9AF6-495C-93F3-D1270E0045FC}) (Version:  - )
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.1.1 - SEIKO EPSON CORPORATION)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.0.0.0 - SEIKO EPSON CORPORATION)
Epson Easy Photo Print 2 (HKLM-x32\...\{674E262F-72EA-41C1-AF16-9727311A4553}) (Version: 2.4.1.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{FA9D303D-0FB2-49C7-9397-8E6B11EA892D}) (Version: 2.50.0001 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.20.00 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WorkForce 545 Series Printer Uninstall (HKLM\...\EPSON WorkForce 545 Series) (Version:  - SEIKO EPSON Corporation)
Free FLV Player 2.4 (HKLM-x32\...\{ED08E456-ED83-4BCB-B489-2F616368B1A7}}_is1) (Version: 2.4 - DVDVideoMedia, Inc.)
GFACE Launcher (HKLM-x32\...\{28D1723C-31C4-4A83-9799-DFFB3739026D}) (Version: 1.0.0 - Crytek GmbH)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{57BB4801-61C8-4E74-9672-2160728A461E}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.22.3 - Google Inc.) Hidden
HD Tune Pro 5.00 (HKLM-x32\...\HD Tune Pro_is1) (Version:  - EFD Software)
HP My Display (HKLM-x32\...\{15733AD1-1CEF-459A-9245-0924FC63BDD5}) (Version: 2.10.009 - Portrait Displays, Inc.)
Integrated Camera (HKLM-x32\...\{399C37FB-08AF-493B-BFED-20FBD85EDF7F}) (Version: 5.8.53003.0 - Sonix)
Integrated Camera Driver Installer Package Ver.1.32.500.0 (HKLM-x32\...\{82EB6CEA-749A-410F-8AD2-372A286BA3BE}) (Version: 1.32.500.0 - RICOH)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2302 - Intel Corporation)
Intel® Management Engine Interface (HKLM\...\HECI) (Version:  - Intel Corporation)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version:  - )
Intel® PROSet/Wireless WiFi Software (HKLM\...\{D75AEB5B-FA18-4BD4-9EED-54CA46DB5AE8}) (Version: 13.04.0000 - Intel Corporation)
Intel® Active Management Technology (HKLM\...\MESOL) (Version:  - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
Intel® Turbo Memory (HKLM\...\{31423F74-36B2-4d24-B10D-CD00BFB7C118}) (Version:  - Intel Corporation)
Lenovo Auto Scroll Utility (HKLM\...\LenovoAutoScrollUtility) (Version: 1.00 - )
Lenovo Fingerprint Software (HKLM\...\{2ED326C9-A4E6-4884-B3F0-9A6CFB0A1141}) (Version: 3.3.2.43 - AuthenTec, Inc.)
Lenovo Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.67.12.16 - Lenovo) Hidden
Lenovo System Interface Driver (HKLM\...\LENOVO.SMIIF) (Version: 1.05 - )
Lenovo System Update (HKLM-x32\...\{25C64847-B900-48AD-A164-1B4F9B774650}) (Version: 5.07.0037 - Lenovo)
Lenovo ThinkVantage Toolbox (HKLM\...\PC-Doctor for Windows) (Version: 6.0.5849.23 - PC-Doctor, Inc.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Metric Collection SDK (HKLM-x32\...\{DDAA788F-52E6-44EA-ADB8-92837B11BF26}) (Version: 1.1.0005.00 - Lenovo Group Limited) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft LifeCam (HKLM\...\{6965A8D2-465D-4F98-9FAA-0E9E2348F329}) (Version: 3.22.270.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 50.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 50.0.2 (x86 en-US)) (Version: 50.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 50.0.2.6177 - Mozilla)
NETGEAR Genie (HKLM-x32\...\NETGEAR Genie) (Version: 2.4.16.00 - NETGEAR Inc.)
On Screen Display (HKLM\...\OnScreenDisplay) (Version: 6.73.01 - )
PdaNet+ for Android 4.01 (HKLM-x32\...\PdaNet+_is1) (Version:  - June Fabrics Technology Inc)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
Pivot Software (HKLM-x32\...\{0217E1D1-BCEF-4A61-AF6D-F7740F65A066}) (Version: 9.03.004 - Portrait Displays, Inc.) Hidden
Power Manager (HKLM-x32\...\{DAC01CEE-5BAE-42D5-81FC-B687E84E8405}) (Version: 6.68.10 - Lenovo Group Limited)
PX Profile Update (HKLM-x32\...\{0B4CC538-B423-B589-123E-74A0F4894364}) (Version: 1.00.1. - AMD) Hidden
RICOH R5U8xx Media Driver ver.3.64.02 (HKLM-x32\...\{59F6A514-9813-47A3-948C-8A155460CC2A}) (Version: 3.64.02 - RICOH)
Rovio Firmware Updater (HKLM-x32\...\RovioFirmwareUpdater_is1) (Version:  - )
Rovio Software (HKLM-x32\...\Rovio_is1) (Version:  - )
Roxio Creator DE 10.3 (HKLM-x32\...\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}) (Version: 10.3 - Roxio)
SDK (HKLM-x32\...\{0DEA342C-15CB-4F52-97B6-06A9C4B9C06F}) (Version: 2.40.012 - Portrait Displays, Inc.) Hidden
Sniper Ghost Warrior 2 Demo (HKLM\...\Steam App 34880) (Version:  - City Interactive)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.5.43 - Safer-Networking Ltd.)
Thin2000 USB Display Adapter (HKLM\...\{0099492D-8101-4B99-A3E5-C79ACA1FEE0E}) (Version: 1.1.337.0 - Fresco Logic)
ThinkPad Bluetooth with Enhanced Data Rate Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.1.3100 - Broadcom Corporation)
ThinkPad FullScreen Magnifier (HKLM\...\ThinkPad FullScreen Magnifier) (Version: 2.42 - )
ThinkPad Modem Adapter (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.8.50 - Conexant Systems)
ThinkPad UltraNav Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.8.0 - )
ThinkPad UltraNav Utility (HKLM-x32\...\{17CBC505-D1AE-459D-B445-3D2000A85842}) (Version: 2.13.0 - Lenovo)
ThinkVantage Access Connections (HKLM-x32\...\{8E537894-A559-4D60-B3CB-F4485E3D24E3}) (Version: 6.25.65 - Lenovo)
ThinkVantage Active Protection System (HKLM\...\{46A84694-59EC-48F0-964C-7E76E9F8A2ED}) (Version: 1.74 - Lenovo)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Uplayer (HKLM-x32\...\{246F5A8A-ADB1-4ED9-BE01-C4118E7DB3A5}) (Version: 1.0.0.33 - D-LINK CORPORATION)
VLC media player 2.1.2 (HKLM-x32\...\VLC media player) (Version: 2.1.2 - VideoLAN)
WD Link (HKLM-x32\...\WD Link) (Version: 1.00.01 - Western Digital)
WebFLOW32 (HKLM-x32\...\{3AD77E9E-6B1F-49FC-A1EB-916917B54B78}) (Version: 5.0.22 - WSDOT)
Windows Driver Package - AuthenTec Inc. (ATSwpWDF) Biometric  (07/02/2010 8.6.0.29) (HKLM\...\05FBE63CF9C9B3424152207E7278CD6DA193C56C) (Version: 07/02/2010 8.6.0.29 - AuthenTec Inc.)
Windows Driver Package - Broadcom (BTHUSB) Bluetooth  (04/08/2010 6.3.5.430) (HKLM\...\DE7217D2A8B057F15EC6E52329FDAB84231521E8) (Version: 04/08/2010 6.3.5.430 - Broadcom)
Windows Driver Package - Broadcom HIDClass  (07/28/2009 6.2.0.9800) (HKLM\...\3BA80AB4C7E9F8497C115C844953A3D4BEB84D21) (Version: 07/28/2009 6.2.0.9800 - Broadcom)
WModem Driver Installer (HKLM-x32\...\HTC_WModemDriver) (Version: 2.0.6.9 - HTC)
Yahoo Messenger (HKCU\...\yahoomessenger) (Version: 0.8.269 - Yahoo! Inc)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)

========================= Memory info: ===================================
Percentage of memory in use: 31%
Total physical RAM: 8088.03 MB
Available physical RAM: 5505.08 MB
Total Virtual: 16174.24 MB
Available Virtual: 13415.1 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:232.81 GB) (Free:163.85 GB) NTFS

========================= Users: ========================================
User accounts for \\W500

Administrator            Guest                    New User                 


**** End of log ****

 

 

http://speccy.piriform.com/results/DYnhk7m3spWnjPzWZxG2JfV


Edited by hamluis, 11 December 2016 - 05:44 PM.


#4 SeattleBrian

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Posted 12 December 2016 - 11:35 PM

Not sure what the next step is.



#5 Condobloke

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Posted 13 December 2016 - 12:03 AM

FWIW, I found THIS  microsoft page with a similar error....

 

I would seek advice from those more knowledgeable than myself as to its applicability to your siuation.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#6 hamluis

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Posted 13 December 2016 - 07:44 AM

Link supplied by Condobloke seems to be only documentation of error.

 

The documentation I requested you provide...shows no indication of an activation problem.

 

Myself...I would run the  chkdsk /r command and follow that with the sfc /scannow command and then see if said popup appears.

 

Louis



#7 Wolverine 7

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Posted 13 December 2016 - 10:53 AM

Do you have the sticker on the side of the machine that has your Windows 7 product key?

 

In case i forget later..go into your computers Bios and check that the clock is set correctly,that issue seems to sometimes cause this problem.

 

Bios settings instructions here (Option 5. Change your date and time)

 

http://www.wikihow.com/Change-Computer-BIOS-Settings

 

 


Edited by Wolverine 7, 13 December 2016 - 11:09 AM.


#8 blarg2

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Posted 13 December 2016 - 10:07 PM

It wouldn't surprise me if that was one of the Lenovo bunk copies that made it's way around. There was some update that busted that copy open and would deactivate it. Considering it's windows 7 Ultimate, which is common due to the Lenovo copy. If you look through your updates and one recently was named KB971033  then this may be your culprit. I have seen it a few times at the shop I used to work for.  If your Windows key says something other then Windows 7 ultimate, then this is a likely problem. 



#9 Wolverine 7

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Posted 14 December 2016 - 03:23 AM

Its possible you may have the cracked Lenovo issue,you could check that..was just looking through this post

 

https://www.cnet.com/forums/discussions/microsoft-says-my-windows-7-is-pirated-now-what-am-i-suppose-to-do-now-588049/

 

loads of different issues as posible causes for Windows suddenly not acticating,the most obvious one being problem caused by update..i would investigate that first..above post has some further ideas but really wre looking for a needle in a haystack here.

 

In the end you may have to reinstall with something else screemingly annoying though that is.






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