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chrome browser infected

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#1 adub


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Posted 10 December 2016 - 04:21 PM

My kids were playing some games. now my browser seems to be infected. I keep getting new pages that  load them self's in a second window. I tried malwarebytes. Adwcleaner. I downloaded a trial of kaspersky. nothing seems to have fixed it yet. I did run combofix but not sure if I should post the logs yet. any help ypu guys could give would be great.




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#2 fxzii


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Posted 10 December 2016 - 04:40 PM

Hello, I'm having issues myself but some of the repairs I attempted might help you:


Try resetting chrome browser settings or completely reinstalling chrome if that and the apps below don't help


- First off, run rkill it disables active malware for your antivirus to work (each time before using the ones below)

- run HitmanPro (select to run without installation and start a free trial)

- run JRT

- run zemana anti malware (start a free trial)

Edited by fxzii, 10 December 2016 - 04:42 PM.

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