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PC Crashes when playing GTA V

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#1 Tomka58


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Posted 10 December 2016 - 05:03 AM

Hello all, so I have quite big and annoying problem.Firstly my PC specs are: CPU: i3-3220 , GPU: GTX 1050 2Gb , RAM: 8Gb , HDD: 1. 250Gb(7.2K RPM) 2. 1Tb(7.2K RPM) , OS: windows 10 , also my MB model is MSI H61MA-E35(B3).Secondly I only get this problem with GTA V, other games runs fine.So the problem is - when I play GTA V from 30mins to 1h , sometimes longer, I get my PC freeze, it won't shutdown or reboot but just freeze and I can wait hours and it won't unfreeze, so then I restarting my PC and the funny part is that when I restart it , it won't boot to windows, it only shows MSI logo and then black screen with a white dash in left corner.Then I just shutdown it and after 10-30minutes it works again...Here is what I already done and some more info:

1. I changed GPU from GTX 550 Ti to GTX 1050 2gb but mainly because my 550 ti was very old and can't handly any new games.So I guess GPU can't cause this problem, because I get this problem even with and old GTX 550 Ti and new GTX 1050.

2. I have checked my HDD's with diagnostics tools from WD and Seagate and they were fine( I already discussed about then in other forums.)

3. Also I checked RAM with windows memory diagnostics and some other programs and also no problems ( anyway I will check then with memtest86 because I forgot this program :D )

4. My temps are also fine I think, when I play GTA V my CPU is around 50°C, GPU 50-60°and HDD's 30-31°C.

5. And finally my own guess would be PSU or motherboard, because my PSU is "no name" 420W :D and I know that I should change it and I will anyway but firstly I want to diagnose what causing this problem and also about the motherboard can it cause this problem? I only mentioned motherboard because abouth month ago when I get same pc freeze and I restart it, it just says that can't find any device(HDD) so I tryed changing from one SATA3 port to another but still got same error and then I changed to SATA2 and then It worked and now I don't get errors about not found device but now like I said before( black screen, white dash in left corner) PC won't boot to windows after that freeze(my HDD'S are fine because one of them I used in my second pc and I worked good and another I bought year ago and hadn't had any problems except with GTA V).

Also I want to say that when I install clean windows, my PC works really good, I reinstalled them week ago and when I installed GTA V and played for about 1h, I got this freeze and now I feel that my PC are running quite slow , if I don't play GTA for few days it starts working good again, I know it's funny and strange... 


Anyway I will get a good PSU but before that I just wanna know maybe someone already had same problem.

Edited by Tomka58, 10 December 2016 - 05:05 AM.

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#2 usasma


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Posted 10 December 2016 - 10:20 AM

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps - if uncertain, please ask.

To make it work (log the temps to a file) you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.

NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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