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wont boot


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5 replies to this topic

#1 trevorcork

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Posted 09 December 2016 - 03:07 PM

Hi had a hp windows 10 64 bit it was having a few issues so i went into advanced options and restored to factory settings but now the monitor stays blank its like the pc tries to reboot but beeps and restartsd its like there is no hardrive detected, any ideas how to fix this?



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#2 JohnC_21

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Posted 09 December 2016 - 03:31 PM

If you do not care about your data tap F11 at boot and try doing another factory reset outside of Windows. Doing a System Recovery will reformat and wipe all your programs and data. This is if Windows 10 came pre-installed on the computer. If Windows came pre-installed with Windows 7 or 8 then you will have the OS that originally came with the computer.

 

http://support.hp.com/us-en/document/c04758961#AbT9



#3 trevorcork

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Posted 09 December 2016 - 03:36 PM

Ill try that thanks, its strange why itwont boot



#4 JohnC_21

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Posted 09 December 2016 - 03:39 PM

Good Luck. As I previously posted make sure all your data is backed up first as it will be gone after the reset.

 

Nothing surprises me anymore when it comes to Windows 10.


Edited by JohnC_21, 09 December 2016 - 03:40 PM.


#5 trevorcork

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Posted 09 December 2016 - 06:32 PM

i had nothing onit anyway but its like it totally formatted the hardirve and wiped the OS is that possible as it shouldntof done that



#6 JohnC_21

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Posted 09 December 2016 - 06:50 PM

Doing a factory reset by pressing F11 will wipe the disk and reinstall the OS. Were you able to access factory reset using the F11 key?






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