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Error message after virus was found

Started by TheRealJJ , Dec 09 2016 12:09 AM

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11 replies to this topic

#1 TheRealJJ

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Posted 09 December 2016 - 12:09 AM

I had an issue that kept my keyboard from working, and most programs from running (Chrome, League of Legends, Steam. Firefox worked though). I ran AdwCleaner and AVG they both "fixed" things, but I keep getting this error message like 7-10 times on startup, and when I try to reinstall League. Any help or suggestions would be greatly appreciated.

http://imgur.com/a/768f6

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#2 Broni

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Posted 09 December 2016 - 09:59 PM

Welcome aboard

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE

Double-click SystemLook.exe to run it.
Vista users:: Right click on SystemLook.exe, click Run As Administrator
Copy the content of the following box and paste it into the main textfield:

:filefind
aclayers.dll

Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#3 TheRealJJ

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Posted 10 December 2016 - 08:59 PM

Broni,

Thank you so much for the time to look into this. I was away from my computer for a couple days, but here is the file:

SystemLook 30.07.11 by jpshortstuff

Log created at 17:55 on 10/12/2016 by JJ

Administrator - Elevation successful

========== filefind ==========

Searching for "aclayers.dll"

C:\Windows\AppPatch\AcLayers.dll --a---- 562176 bytes [23:05 10/11/2015] [17:49 29/10/2015] E36BC0AC011FAD1F8657787877D36333

C:\Windows\AppPatch\AppPatch64\AcLayers.dll --a---- 350208 bytes [23:05 10/11/2015] [17:50 29/10/2015] 537C166E044FD90E0BBD768053C75654

C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.17514_none_6a4c3ec108e85b6a\AcLayers.dll --a---- 350208 bytes [03:23 21/11/2010] [03:23 21/11/2010] BB935F549F226D4B9CE95F5479267241

C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.17571_none_6a085e5b091bb70b\AcLayers.dll --a---- 350208 bytes [08:57 07/11/2012] [06:19 04/03/2011] 7467E3677E07C5926CCE031866DF5E2E

C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.18076_none_6a0d3f8709175d9c\AcLayers.dll --a---- 350208 bytes [08:36 13/03/2013] [05:45 12/02/2013] 86987386B3A25F956760C6F43F982E47

C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.19050_none_6a1cc6db090ca751\AcLayers.dll --a---- 350208 bytes [23:05 10/11/2015] [17:50 29/10/2015] 537C166E044FD90E0BBD768053C75654

C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.21674_none_6a94fc042236a2da\AcLayers.dll --a---- 350208 bytes [08:57 07/11/2012] [06:08 04/03/2011] 6E884F4A26B65A31D8C82127A65E8BA1

C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.22248_none_6ab94e90221ad968\AcLayers.dll --a---- 350208 bytes [08:36 13/03/2013] [05:21 12/02/2013] 0B36E973CAF08CE0BF6A47144468CCE8

C:\Windows\winsxs\amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.23255_none_6aab66fe2225c2f5\AcLayers.dll --a---- 350208 bytes [23:05 10/11/2015] [18:13 29/10/2015] 10E593A2B1F6809CD7FBD68A3E2F2010

C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.17514_none_74a0e9133d491d65\AcLayers.dll --a---- 562176 bytes [03:24 21/11/2010] [03:24 21/11/2010] 368B2BEE3F88BFB883D2C74A258DE6F6

C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.17571_none_745d08ad3d7c7906\AcLayers.dll --a---- 562176 bytes [03:24 21/11/2010] [03:24 21/11/2010] 368B2BEE3F88BFB883D2C74A258DE6F6

C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.18076_none_7461e9d93d781f97\AcLayers.dll --a---- 561664 bytes [05:04 02/12/2012] [07:39 16/10/2012] 96C70BD48D49B87475F4572DEDC62EB9

C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.19050_none_7471712d3d6d694c\AcLayers.dll --a---- 562176 bytes [23:05 10/11/2015] [17:49 29/10/2015] E36BC0AC011FAD1F8657787877D36333

C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.21674_none_74e9a656569764d5\AcLayers.dll --a---- 562176 bytes [03:24 21/11/2010] [03:24 21/11/2010] 368B2BEE3F88BFB883D2C74A258DE6F6

C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.22248_none_750df8e2567b9b63\AcLayers.dll --a---- 561664 bytes [08:36 13/03/2013] [04:22 12/02/2013] 2F5AE1504350F68F13717E3C863101EA

C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.23255_none_75001150568684f0\AcLayers.dll --a---- 562176 bytes [23:05 10/11/2015] [18:41 29/10/2015] 7DFCCD35551BAFCE00002E2AA65605EE

-= EOF =-

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#4 Broni

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Posted 10 December 2016 - 09:39 PM

Try to replace this file:

C:\Windows\AppPatch\AcLayers.dll

with this one:

C:\Windows\winsxs\wow64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7601.23255_none_75001150568684f0\AcLayers.dll

You may need to do it in safe mode.

How to start Windows in Safe Mode

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#5 TheRealJJ

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Posted 10 December 2016 - 11:23 PM

I'm sorry I didn't mention that each of the errors has a different file attached to it. One is for my video card, one is for Microsoft.NET, I think one was system32. Would that make a difference?

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#6 TheRealJJ

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Posted 10 December 2016 - 11:39 PM

I tried doing it in safe mode and it says I need permission to edit the AppPatch file.

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#7 Broni

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Posted 11 December 2016 - 07:55 PM

Since you're getting different errors....

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7, 8 and 10 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.

Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:

Go to Step 5 and under "System Restore" click on Create button:

Go to Repairs tab and click Open Repairs button.

In next window....
Leave all checkmarks as they're.
Click on Start Repairs button.

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs

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#8 TheRealJJ

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Posted 12 December 2016 - 02:43 AM

I can't figure out how to attach the logs besides copy and pasting them. Please let me know if I should do something besides pasting them into this file.

I promise I don't have much but I will donate what I can. You are a life saver!

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#9 Broni

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Posted 12 December 2016 - 07:43 PM

Logs are actually not that important.

How is your computer doing after running the tool?

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#10 TheRealJJ

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Posted 12 December 2016 - 08:51 PM

It is still doing the same errors, but I was able to install LoL but it still won't load, gives the same Apppatch error. The tool said it wasn't able to repair some errors.