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Wifi device disappears

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4 replies to this topic

#1 boodytynan


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Posted 07 December 2016 - 07:16 PM

Since I updated my broadband to fiber(I want from 12Mbps to about 60Mbps) anytime I'm downloading from Steam after about 5min my wifi device disappears. There's not even an unknown device in device manager.  The only way to fix it is to reset. I tried a lot of things including getting a new wifi device with no luck. I have Windows 7 on the same machine and it has no problems, it's just Window 10.

I haven't a clue, any help welcome.




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#2 CrushImages


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Posted 07 December 2016 - 07:42 PM

Hi there!


So this problem is just on steam and no other software? Have you tried connecting directly to the router to see if the problem exists even without a Wi-Fi connection?

#3 boodytynan

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Posted 07 December 2016 - 07:47 PM

I have no problem with other software(my other software use a lot less bandwidth). It is not possible to connect directly, i think if that is an issue it would affect Win 7 to.

#4 JohnC_21


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Posted 07 December 2016 - 08:16 PM

All you have to do is google Windows 10 wifi problems and you will understand Windows 10 is garbage for Wifi on a lot of computers. Hopefully Microsoft will straighten things out on the next major update.


Some people have reported disabling the LAN adapter in Device Manager helps as 10 gets confused when both are enabled. 


Right click the WIFI adapter in Device Manager, select Properties, and under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line. There may be a later driver especially if the chipset is Atheros. Realtek used to have Wifi drivers on their site but for some reason dropped them.


Edit: Also make sure your Wifi adapter is set for using maximum power and USB suspend is disabled.




Microsoft has a full page of fixes for Windows 10 connection problems.



Edited by JohnC_21, 07 December 2016 - 08:20 PM.

#5 opera


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Posted 08 December 2016 - 01:44 AM

Just in case this thread helps



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