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Updating windows 7...


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#1 red_devil028

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Posted 07 December 2016 - 12:05 PM

Hello all,

 

Recently (the past few weeks) we have started encountering update issues with windows 7 computers.

 

As our customers with windows 7 bring their computers in and in some cases we must reinstall it is a hassle to get this working...

Nothing is working, windows 7 update packs are not installing, windows 7 just won't update...

Yesterday, we have tried installing 3 laptops and then upgraded to 10 to see what they would do...

Miraculously in 10 they started updating while in win7 they were not even downloading the updates dat are required for windows 10...

 

Also - At customers locations, this is often the problem...

Anyone experiencing the same issues and a possible solution?

 

----

- I have tried resetting the thing as described in this KB on all computers that i have had this issue, no help

https://support.microsoft.com/nl-be/kb/971058

 

- I have tried running fixit... no help.

 

- We have even unplugged and reset the modem to see if that would work, no help...

 


Edited by red_devil028, 07 December 2016 - 12:07 PM.

Current systems: CM STACKER Custom PC / MSI CX 620 / ACER Z5751 Touchscreen

Current role: PC Technician @ Computrac Belgium - Specialisation: Hardware.

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#2 FreeBooter

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Posted 07 December 2016 - 12:15 PM

Download  WSUS Offline Update and download all Windows 7 updates with WSUS Offline Update after all updates downloaded execute Update.cmd as a administrator which is located within client folder. You may need to execute Update.cmd twice first time you have execute the Update.cmd it may ask you to restart the computer after doing that execute Update.cmd again to install remaining Windows 7 updates.


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#3 shadow_647

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Posted 07 December 2016 - 12:23 PM

ya was thinking the same thing, you ever mess with this ?

http://www.thetechmentor.com/posts/how-manually-download-and-install-windows-updates/

 

Imho all updates should be done FTP server site and offline full installers only, love to know how Microsoft thinks someone can update a computer never connected to the net with their setup, would be good for a laff



#4 red_devil028

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Posted 07 December 2016 - 12:30 PM

using wsus now thanks a lot ! the FTP we will have to set up at some point as well


Current systems: CM STACKER Custom PC / MSI CX 620 / ACER Z5751 Touchscreen

Current role: PC Technician @ Computrac Belgium - Specialisation: Hardware.

#5 FreeBooter

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Posted 07 December 2016 - 01:45 PM

You are very welcome!


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