Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Mouse skipping/jumping and audio stuttering


  • Please log in to reply
6 replies to this topic

#1 mpelley92

mpelley92

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:43 AM

Posted 06 December 2016 - 03:36 PM

Hey everyone. First time poster here. This specific issue I've searched everywhere on the Internet for, but cannot find anything that relates to me.

I'm having difficulty with a computer I recently built. I'm having a significant mouse skip/jump and audio stutter while I'm performing basic tasks. It's quite irritating, considering my knowledge with Windows based PCs. I've never been this frustrated with a custom build before.

Specs are 6600k, Gigabyte Z170X-Gaming6, 16GB DDR4, 980ti, 2x 1TB Hard Drives, 60GB Patriot Pyro SE, and a TP-Link N600 wireless adapter (PCI-E). Running Windows 7 x64. I'm using Intel Smart Response, which basically creates a cache RAID partition between the hard drive with the operating system installed on it and the SSD.

I have connected to this PC a Logitech G602 mouse, and a Logitech K270 keyboard. Both have different USB transceivers. I have a USB Bluetooth adapter connected as a dedicated link to my Dualshock 3 controller, using SCP drivers. I also have a USB cable connected to my CyberPower UPS (to enable battery-based shutdown). I have two ASUS VG248QE (1080p, 144hz) monitors, one connected through a DVI-D cable (@144hz), the other HDMI (@60hz).

All my drivers are up to date. I've slipstreamed services, cut unneeded processes, disabled scheduling that isn't necessary, optimized power settings, optimized NVIDIA settings, and I'm sure more that I'm forgetting.

My DPC latency is normal. I've had the test running for the past 20 minutes. Highest interrupt 190.29 us, highest ISR 126.77 us, highest DPC 159.21 us. My QueryPerformanceFrequency is 24Mhz, which is as high as it can possibly be.

With all this said, I'm still having these stuttering issues and it's really getting to me. I've gone so far as to relocate my Wireless adapter to the bottom most slot - thinking it was interference between the card and my mouse/keyboard/BT adapters. No change.

I'm starting to think it has something to do with Intel Smart Response, it's my first time using the technology, and from what I gather it isn't the most developed thing Intel has made.

Anyhow, maybe someone here can shine some light on the problem, maybe even point me in a direction that I haven't been down yet. All input is appreciated, there are no stupid questions or observations.

Cheers!



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:08:43 AM

Posted 07 December 2016 - 08:58 AM

I'm not familiar with Intel Smart Response - but the test here would be to get rid of it and see if the problem goes away.

 

Wait until the next time that you have a problem, then recover and generate these reports:

 

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps - if uncertain, please ask.

To make it work (log the temps to a file) you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.

NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.



 

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 mpelley92

mpelley92
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:43 AM

Posted 07 December 2016 - 02:35 PM

I've tried that, it makes no difference.

 

There isn't anything in Event Viewer that would explain why I'm having these problems.

 

Here is the only events that have happened in the last hour. My problem persists constantly.

Attached Files



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:08:43 AM

Posted 08 December 2016 - 06:22 AM

I have asked for 2 sets of reports.

If you do not care to provide them, that is up to you.

I wish you luck with solving your problem.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 mpelley92

mpelley92
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:43 AM

Posted 08 December 2016 - 06:29 PM

I have asked for 2 sets of reports.

If you do not care to provide them, that is up to you.

I wish you luck with solving your problem.

 

I'm telling you what you'll find. There's no need for either report, because there is little to no data to tell.

 

There was no BSOD, and no events related to my problem.

 

This isn't my first time investigating an issue.

 

My problem is it's something deeper that I hope someone could give me insight into.

 

If you need either one of those reports to understand, you probably never will.

 

But, if you insist on reports being the only way to understand what's going on, here they are.

I already went through the perfmon report, there is nothing of interest in there.

Same with the other Sysnative report.

Attached Files


Edited by mpelley92, 08 December 2016 - 06:41 PM.


#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:08:43 AM

Posted 10 December 2016 - 09:18 AM

I would suggest that you repost your issue and see if someone else will help you.

Good luck to you.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 AlikDiana

AlikDiana

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:08:43 PM

Posted 23 December 2016 - 10:14 PM

I think you can try view this article to get more information: https://www.driverdr.com/windows10/realtek-audio-stuttering-after-upgrade-to-windows-10/






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users