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cant reach web page

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#1 billnaz


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Posted 06 December 2016 - 11:57 AM

every time try to greach a help page receive "cant acess web page" ran mcafee several time but showed no problems did have a phishing email but did not open attachement.

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum. ~ Animal

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#2 boopme


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Posted 06 December 2016 - 12:40 PM

What is your operating system?

Lets try this as I do not think its malware.

Make sure, your computer is set to obtain IP address automatically.
1. Go Start>Settings>Control Panel (Vista/7 users: Start>Control Panel)
2. Double click Network Connections (Vista/7 users: Network and Sharing Center)
3. Vista/7 users - From the list of tasks on the left, click Manage network connections.
4. For a wired network connection, right-click Local Area Connection, and then select Properties.
For a wireless network connection, right-click Wireless Network Connection, and then select Properties.
5. From the General tab (Vista/7 users: Networking tab), click Internet Protocol (TCP/IP), make sure it is checked, and then click Properties
6. Click Obtain an IP Address Automatically, and then click OK.
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