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Malware/Adware Undetected by MalwareBytes and Adwcleaner


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2 replies to this topic

#1 himaritf

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Posted 06 December 2016 - 07:39 AM

So recently in the past week or so, ads(Onclickads and other suspicious sites) started to pop up while I was using any kind of browser(Chrome, IE, Steam Client), so I tried to scan my PC using programs like MalwareBytes, Adwcleaner and Avast, but nothing was detected and my PC was declared to be safe. Could I get some help on how I can detect and remove them please?

 


Edited by himaritf, 06 December 2016 - 07:39 AM.


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#2 nasdaq

nasdaq

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Posted 07 December 2016 - 10:03 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Please post the logs.

Wait for further instructions.

#3 nasdaq

nasdaq

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Posted 13 December 2016 - 08:12 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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