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Random lag issues


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7 replies to this topic

#1 koolbob1872

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Posted 05 December 2016 - 04:54 PM

My wifi has been acting up randomly and I have tried everything I can think of to fix this. I'll be doing something (most noticably gaming) and experience wildly varying lag spikes affecting my ping in game (though it does happen when not gaming.) I've scanned my computer using McAfee, malwarebytes and adwcleaner and it's still happening. I've tried as many different combinations of wifi settings I can think of and I have no idea what is causing it. Because of certain reasons, wired is not an option. It has worked fine in the past.

 

Extra info:

Dell XPS Laptop

Intel centrino advanced-n 6235


Edited by hamluis, 05 December 2016 - 05:52 PM.
Moved to Win 7 from Web Browsing/Email - Hamluis.


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#2 hamluis

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Posted 05 December 2016 - 05:06 PM

What version of Windows?

 

Louis



#3 koolbob1872

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Posted 05 December 2016 - 05:09 PM

Windows 7, meant to include that



#4 hamluis

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Posted 05 December 2016 - 05:53 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#5 koolbob1872

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Posted 05 December 2016 - 06:09 PM

Here's the minitoolbar file:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Mike (administrator) on 05-12-2016 at 17:59:29
Running from "C:\Users\Mike\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: XPS L521X Manufacturer: Dell Inc.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/05/2016 01:45:38 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (12/05/2016 01:45:38 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (12/05/2016 01:39:34 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: MCSCAN32 Engine Initialisation failed.
Engine returned error : 1

Error: (12/05/2016 01:39:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/05/2016 02:09:34 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (12/05/2016 02:09:34 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (12/05/2016 02:03:29 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: MCSCAN32 Engine Initialisation failed.
Engine returned error : 1

Error: (12/05/2016 02:03:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/05/2016 01:45:26 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (12/05/2016 01:45:26 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

System errors:
=============
Error: (12/05/2016 01:39:29 PM) (Source: Service Control Manager) (User: )
Description: The Service Installer TrueKey service failed to start due to the following error: %%2 = The system cannot find the file specified.

Error: (12/05/2016 02:03:26 AM) (Source: Service Control Manager) (User: )
Description: The Service Installer TrueKey service failed to start due to the following error: %%2 = The system cannot find the file specified.

Error: (12/05/2016 02:02:40 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (12/05/2016 02:02:40 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (12/05/2016 02:02:40 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (12/05/2016 02:02:40 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (12/05/2016 02:02:39 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: %%1056 = An instance of the service is already running.

Error: (12/05/2016 02:02:35 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (12/05/2016 02:02:22 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll

Error: (12/05/2016 02:02:22 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.
Module Path: C:\Windows\System32\IWMSSvc.dll

Microsoft Office Sessions:
=========================
Error: (12/05/2016 01:45:38 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (12/05/2016 01:45:38 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000

Error: (12/05/2016 01:39:34 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 1

Error: (12/05/2016 01:39:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/05/2016 02:09:34 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (12/05/2016 02:09:34 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000

Error: (12/05/2016 02:03:29 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 1

Error: (12/05/2016 02:03:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/05/2016 01:45:26 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (12/05/2016 01:45:26 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000

=========================== Installed Programs ============================
. . . (HKLM\...\{DB52A2D0-CAA1-4ED1-B122-29E7EDDE187F}) (Version: 2.1.28.3 - Intel) Hidden
. . . (HKLM-x32\...\{06DA421D-EE23-487D-878F-F0AF97EF69AD}) (Version: 2.6.1.4 - Intel) Hidden
µTorrent (HKCU\...\uTorrent) (Version: 3.4.9.42973 - BitTorrent Inc.)
7-Zip 16.02 (HKLM-x32\...\7-Zip) (Version: 16.02 - Igor Pavlov)
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe Flash Player 11 ActiveX 64-bit (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.2.202.228 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Flash Player ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 9.0.45.0 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.4.194 - Adobe Systems, Inc.)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Age of Empires II: HD Edition (HKLM-x32\...\Steam App 221380) (Version:  - Hidden Path Entertainment, Ensemble Studios)
Age of Empires III: Complete Collection (HKLM-x32\...\{4541091F-1F3D-4BA3-A5A3-F71000000100}) (Version: 1.0.0000.1 - Microsoft Game Studios) Hidden
Age of Empires III: Complete Collection (HKLM-x32\...\GFWL_{4541091F-1F3D-4BA3-A5A3-F71000000100}) (Version: 1.0.0000.1 - Microsoft Game Studios)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Baldur's Gate: Enhanced Edition (HKLM-x32\...\Steam App 228280) (Version:  - Overhaul Games)
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bitdefender 60-Second Virus Scanner (HKLM\...\{CCEA2053-D975-4E38-AC09-4D5E6DAC6B6F}) (Version: 1.0.3.76 - Bitdefender)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.13 - Piriform)
Complete Care Business Service Agreement (HKLM-x32\...\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Crusader Kings II Demo (HKLM\...\Steam App 206310) (Version:  - Paradox Interactive)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dawn of Discovery - Venice (HKLM\...\Steam App 33340) (Version:  - Blue Byte)
Dell Digital Delivery (HKLM-x32\...\{693A23FB-F28B-4F7A-A720-4C1263F97F43}) (Version: 3.1.1002.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.1.3 - Dell Inc.)
Dell Support Center (HKLM\...\{0090A87C-3E0E-43D4-AA71-A71B06563A4A}) (Version: 3.1.5907.16 - PC-Doctor, Inc.) Hidden
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5907.16 - Dell Inc.)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 15.3.45.91 - Synaptics Incorporated)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)
Discord (HKCU\...\Discord) (Version: 0.0.296 - Hammer & Chisel, Inc.)
Dolphin 4.0 (HKLM-x32\...\Dolphin) (Version: 4.0 - Dolphin Development Team)
EasyRemove (HKLM-x32\...\{E7A30306-1222-4892-82B1-E0EF0CB0D1E3}_is1) (Version: 1.0 - EUROBYTE SOFTWARE s.r.o.)
f.lux (HKCU\...\Flux) (Version:  - )
FileZilla Client 3.10.2 (HKCU\...\FileZilla Client) (Version: 3.10.2 - Tim Kosse)
Fraps (remove only) (HKLM-x32\...\Fraps) (Version:  - )
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Glyph (HKLM-x32\...\Glyph) (Version:  - Trion Worlds, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Earth (HKLM-x32\...\{A0C18B96-AB79-46BD-8321-6FA83E6D25B9}) (Version: 7.1.7.2606 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Half-Life (HKLM\...\Steam App 70) (Version:  - Valve)
Icewind Dale: Enhanced Edition (HKLM-x32\...\Steam App 321800) (Version:  - Beamdog)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.1.1399 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4226 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{3015F546-6C3E-4E6A-B564-BCDF88C0BA2A}) (Version: 2.1.1.0153 - Intel Corporation)
Intel® Rapid Start Technology (HKLM-x32\...\3D073343-CEEB-4ce7-85AC-A69A7631B5D6) (Version: 1.0.0.1021 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.220 - Intel Corporation)
Intel® WiDi (HKLM\...\{4E4282C3-F66E-4852-837A-7675527178C2}) (Version: 3.1.26.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® Wireless Music device driver (HKLM\...\{4169B8AC-D144-4E38-A9CA-637EA44129ED}) (Version: 1.5.5323.0 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{fe2eebd3-ee15-4538-bb19-b627e3f2a911}) (Version: 2.6.1.4 - Intel)
Intel® PROSet/Wireless Software (HKLM-x32\...\{bc883058-299e-461f-8e52-4f1dbb355f86}) (Version: 19.0.1 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{538B98C3-773F-4F20-9C66-802D104DCBE2}) (Version: 1.23.219.2 - Intel Corporation)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
Java 8 Update 91 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418091F0}) (Version: 8.0.910.15 - Oracle Corporation)
Java 8 Update 91 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.15 - Oracle Corporation)

Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
League of Legends (HKLM-x32\...\{E80C09B5-A296-47E9-BD4B-BCCF2FDCA13E}) (Version: 4.1.2 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 4.1.2) (Version: 4.1.2 - Riot Games)
Madden NFL 08 (HKLM-x32\...\{4650F3BF-F9ED-45AB-00A3-C927351E177F}) (Version:  - Electronic Arts)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Mass Effect (HKLM\...\Steam App 17460) (Version:  - BioWare)
McAfee LiveSafe (HKLM-x32\...\MSC) (Version: 15.0.179 - McAfee, Inc.)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.427.2 - McAfee, Inc.)
McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.279 - McAfee, Inc.)

Medieval II: Total War (HKLM\...\Steam App 4700) (Version:  - The Creative Assembly)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210 (HKLM-x32\...\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}) (Version: 14.0.24210.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210 (HKLM-x32\...\{23658c02-145e-483d-ba6b-1eb82c580529}) (Version: 14.0.24210.0 - Microsoft Corporation)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
MotioninJoy Gamepad tool 0.7.1001 (HKLM\...\{330DAC67-5B62-452A-A0E4-6B4A5923940F}_is1) (Version: 0.7.1001 - www.motioninjoy.com)
Mount & Blade: Warband (HKLM-x32\...\Steam App 48700) (Version:  - TaleWorlds Entertainment)
Mozilla Firefox 50.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 50.0.2 (x86 en-US)) (Version: 50.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 50.0.2.6177 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MusicBee 2.3 (HKLM-x32\...\MusicBee) (Version: 2.3 - Steven Mayall)
Need For Speed Most Wanted Black Edition version 1.3.0.0 (HKLM-x32\...\Need For Speed Most Wanted Black Edition_is1) (Version: 1.3.0.0 - Mr DJ)
Need for Speed Underground 2 (HKLM-x32\...\Need for Speed Underground 2) (Version: 1.2 - Electronic Arts)
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.61.11 - Black Tree Gaming)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
NVIDIA Graphics Driver 361.91 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 361.91 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
OpenOffice 4.1.0 (HKLM-x32\...\{C87EF11D-36E9-479D-9898-7541EA1E8A6A}) (Version: 4.10.9764 - Apache Software Foundation)
Origin (HKLM-x32\...\Origin) (Version: 9.4.22.2815 - Electronic Arts, Inc.)
Path of Exile (HKLM-x32\...\{308e72cd-834d-4dcc-a4f0-63bc970aed74}) (Version: 2.3.4.61458 - Grinding Gear Games)
Path of Exile (HKLM-x32\...\{90A4562F-D4A1-4B65-906D-41F236CF6902}) (Version: 2.3.4.61458 - Grinding Gear Games) Hidden
Pillars of Eternity (HKLM-x32\...\Steam App 291650) (Version:  - Obsidian Entertainment)
Plants vs. Zombies: Game of the Year (HKLM-x32\...\Steam App 3590) (Version:  - PopCap Games, Inc.)
Pokemon Showdown (HKLM-x32\...\Pokemon Showdown) (Version:  - "Pokemon Showdown")
Pokémon World Online Uninstaller (HKLM-x32\...\{6B67E1A1-1D62-4BDC-8C60-07FDF25CA975}_is1) (Version: 1.95.3 - CodeCore Entertainment & the PWO Team)
Portal (HKLM-x32\...\Steam App 400) (Version:  - Valve)
Portal 2 (HKLM-x32\...\Steam App 620) (Version:  - Valve)
Premium Service Agreement (HKLM-x32\...\{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}) (Version: 2.0.0 - Dell Inc.)
Project 64 version 2.0.0.14 (HKLM-x32\...\Project 64_is1) (Version: 2.0.0.14 - )
QualxServ Service Agreement (HKLM-x32\...\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.14.009 - Dell Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7541 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.28094 - Realtek Semiconductor Corp.)
Remote Control Server (HKLM-x32\...\{755C6515-9FEA-490C-B15E-22BB6519E57E}) (Version: 3.1.1.12 - Steppschuh)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.51.0 - SAMSUNG Electronics Co., Ltd.)
Security Task Manager 2.1h (HKLM-x32\...\Security Task Manager) (Version: 2.1h - Neuber Software)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.0260 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.9.1.35 - NVIDIA Corporation) Hidden
Sid Meier's Civilization V (HKLM\...\Steam App 8930) (Version:  - Firaxis Games)
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
SimCity 4 Deluxe (HKLM\...\Steam App 24780) (Version:  - EA - Maxis)
Skype™ 7.29 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.29.102 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 1.0.39.157.g674ae377 - Spotify AB)
ST Microelectronics 3 Axis Digital Accelerometer Solution (HKLM-x32\...\{9C24F411-9CA7-4A8A-91F3-F08A4A38EB31}) (Version: 4.11.0018 - ST Microelectronics)
Starbound (HKLM\...\Steam App 211820) (Version:  - )
Stardew Valley (HKLM\...\Steam App 413150) (Version:  - ConcernedApe)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Stronghold Crusader HD (HKLM\...\Steam App 40970) (Version:  - FireFly Studios)
Stronghold HD (HKLM\...\Steam App 40950) (Version:  - FireFly Studios)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
System Requirements Lab (HKLM-x32\...\{F89CDED6-B1F1-489F-BA44-698BF6A737C2}) (Version: 6.1.6.0 - Husdawg, LLC)
Terraria (HKLM-x32\...\Steam App 105600) (Version:  - Re-Logic)
The Elder Scrolls IV: Oblivion  (HKLM-x32\...\Steam App 22330) (Version:  - Bethesda Game Studios)
The Witcher: Enhanced Edition (HKLM\...\Steam App 20900) (Version:  - CD PROJEKT RED)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.1.3f1 - Unity Technologies ApS)
VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version: 5.5.0.0 - Elaborate Bytes)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Who's Your Daddy Alpha version 0.1.1 (HKLM-x32\...\{1BE05F6C-F9EB-491B-AE8A-A4B77F60DF4D}_is1) (Version: 0.1.1 - Joe Williams)
WinCDEmu (HKLM-x32\...\WinCDEmu) (Version: 4.1 - Sysprogs)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Wooxy version 1.4.3.0 (HKLM-x32\...\{C183CD14-47D8-4F98-AF06-4744CB834C8E}_is1) (Version: 1.4.3.0 - Chewy)
World of Warships (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C814na}_is1) (Version:  - Wargaming.net)
WorldPainter 2.2.4 (HKLM\...\4144-4862-0472-7103) (Version: 2.2.4 - pepsoft.org)
Wurm Unlimited (HKLM-x32\...\Steam App 366220) (Version:  - Code Club AB)
Xvid MPEG-4 Video Codec (HKLM-x32\...\xvid) (Version:  - Xvid Development Team)

========================= Memory info: ===================================
Percentage of memory in use: 60%
Total physical RAM: 6046.31 MB
Available physical RAM: 2414.32 MB
Total Virtual: 12090.8 MB
Available Virtual: 8235.39 MB

========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:453.47 GB) (Free:73.81 GB) NTFS

========================= Users: ========================================
User accounts for \\MIKE-PC

Administrator            Guest                    Mike                     


**** End of log ****
 

and speccy link:  http://speccy.piriform.com/results/ydQwRpLJXjqedF8kcJqZThe


Edited by hamluis, 06 December 2016 - 10:22 AM.


#6 hamluis

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Posted 06 December 2016 - 11:00 AM

Outdated browser (IE 10).

 

Outdated Java, see Why should I remove older versions of Java from my system - http://www.java.com/en/download/faq/remove_olderversions.xml .

 

I would uninstall/reinstall the McAfee application, based on errors indicating a program problem.

 

Firefox peak memory usage is 3 times what I would expect.  I suggest you examine what add-ons you might have installed.

 

Hard drive data reflects RAID mode...no SMART data.  How many physical drives are installed in system?

 

I would uninstall the drivers for the wifi card...then reinstall same.

 

I see no clear path to pursue, but I would run the chkdsk /r command and follow that with the sfc /scannow command, just as general housekeeping on a system with an install more than a few months old.  Most users neglect such until problems develop, IMO.

 

Louis



#7 dc3

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Posted 06 December 2016 - 01:25 PM

There is a possibility that McAfee has become corrupted.  You have the paid version, so I wouldn't abandon it, but I would uninstall it, download and reinstall it.  You may need to contact McAfee to reregister it.

 

You can change the RAID to IDE by editing the registry.  Having it set to RAID could be at least partly responsible for the problems you are experiencing.

 

You can find a good tutorial for this registry edit here.  The instructions are easy to follow, it has images so you will know exactly what you are looking for.

 

Before doing the edit I would suggest backing up the registry so that if errors are made you can reset the registry to its previous condition.  

 

To backup the registry please download and install Tweaking.com Registry Backup.
 
Play the video below for operating instructions.
 
 

Since there are no S.M.A.R.T. attributes shown in the Speccy please do the following so we can view the attributes.  These can help determine the health of the hdd.
 

JcJ91sx.pngGSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:
 
1.  Download GSmartControl and save it on your Desktop.
 
2.  Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe.
 
3.  Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name).
 
4.  Click on the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete).
 
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your topic.
 
Click on the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply).
 
info_failing.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 koolbob1872

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Posted 06 December 2016 - 03:55 PM

I reinstalled mcafee, removed old java installs and ran the commands, and it appears to have stopped the issues so far.

 

As for the registry changes truth be told I'm not comfortable with my skills to do that much with it, but I'll run the Gsmartcontrol and report back.

 

All that said I really appreciate the help guys!






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