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Posted 05 December 2016 - 08:36 AM
Posted 05 December 2016 - 08:43 AM
Posted 05 December 2016 - 08:45 AM
If Windows still works see if you can create the Recovery Disks, this can only be done one time but most users don't do it...
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Posted 05 December 2016 - 08:57 AM
Posted 05 December 2016 - 08:58 AM
Can you post an image of Disk Management?
Do you have a COA sticker on the bottom of the laptop with a legible key?
Posted 05 December 2016 - 08:59 AM
Id zero-bite format the HDD and pruge all and rebuild from scrach, sounds like windows is zaped to me.
Posted 05 December 2016 - 09:11 AM
Posted 05 December 2016 - 09:12 AM
Disk Management - if I can remember visually correctly, all partitions are blue and "healthy".
Right clicked the Recovery Partition and marked it as 'Active'. Restarted, and now the bloody thing is back to the "BOOTMGR is missing" display...
That confirms what I was looking for. Thanks. I was thinking marking the recovery partition active would work. Is there a COA sticker on the bottom of the laptop showing a legible key?
Posted 05 December 2016 - 09:13 AM
Posted 05 December 2016 - 09:21 AM
Go here and download the Windows iso downloader. Your AV may flag it but it's a false positive. Select Windows 7 home premium and download the iso file.
You can burn the iso file to a DVD by right clicking the iso file on any Windows 7 computer or later and selecting Burn Disk Image.
Have you backed up your data on the computer? If you have then boot the DVD and when you get to the screen asking for language press Shift + F10. This will bring up a command prompt. Type the following commands.
diskpart This will bring up the diskpart prompt
select disk X If you only have one hard drive it will be 0
clean all This will zero wipe the drive and set up the computer for a clean install. Make sure you have the correct disk if you have more than one hard drive.
continue with the install.
Use the key on the COA sticker. You will need to do a phone activation.
If you do not have an available DVD I can give instructions on creating a bootable USB flash drive for install.
Edited by JohnC_21, 05 December 2016 - 09:23 AM.
Posted 05 December 2016 - 09:24 AM
Posted 05 December 2016 - 09:36 AM
That is a problem. You will need to have access to another computer to download the iso file and create the bootable USB flash drive. If not then you will need to contact HP and have them send you a set of recovery disks. I don't know where you are located but here is a page showing HP's support locations.
Edit: Are you currently posting from a phone?
Edited by JohnC_21, 05 December 2016 - 09:37 AM.
Posted 05 December 2016 - 09:53 AM
Posted 05 December 2016 - 10:01 AM
Your Welcome, It seems your are also going to need a new hard drive.
Edit: Did you use the HP diagnostics available by tapping Esc at boot?
Edited by JohnC_21, 05 December 2016 - 10:02 AM.
Posted 05 December 2016 - 10:17 AM
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