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Connection Timeouts


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18 replies to this topic

#1 tonakis2108

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Posted 05 December 2016 - 12:44 AM

Hello community, I've been having some issues with my laptop's connection lately. It seems the connection timeouts because the speed drops from the normal to zero and up again. I keep getting messages like no connection or DNS can't be found but when I refresh the page loads normaly. I use this laptop in my office and I need my connection to be online constantly without pauses.

 

Thanks for reading and I hope you can help me figure out the solution.



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#2 CrushImages

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Posted 05 December 2016 - 01:44 AM

Hi!

 

Is the laptop hard wired (Ethernet cord) or is it wireless? What kind of router do you have? How many computers are in your local network?


Edited by CrushImages, 05 December 2016 - 01:46 AM.


#3 tonakis2108

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Posted 05 December 2016 - 01:57 AM

Hi!

 

Is the laptop hard wired (Ethernet cord) or is it wireless? What kind of router do you have? How many computers are in your local network?

I use wire to connect. The agency is big I do not have router access, what I figured out is that I get these connectivity issues even when I'm at home this is what is worrying me.



#4 CrushImages

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Posted 05 December 2016 - 02:18 AM

Alright, I assume this is the only laptop in the house with this problem? (if you have other devices)

 

Have you tried connecting wirelessly yet? What is the networking equipment you have at home?



#5 tonakis2108

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Posted 05 December 2016 - 02:55 AM

Alright, I assume this is the only laptop in the house with this problem? (if you have other devices)

 

Have you tried connecting wirelessly yet? What is the networking equipment you have at home?

Yup it's the only laptop, however my desktop doesn't have any problems concerning it's connectivity or any other devices for that matter. 

I connect wirelessly when at home but I still receive the same connectivity problems I get with cable. 



#6 CrushImages

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Posted 05 December 2016 - 03:52 PM

Ok, I want to check to see if your ip stack is initialized.

 

Go to start and search, open command prompt then type the following:

 

127.0.0.1

 

Then tell me the results.



#7 tonakis2108

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Posted 06 December 2016 - 12:42 AM

 

Ok, I want to check to see if your ip stack is initialized.

 

Go to start and search, open command prompt then type the following:

 

127.0.0.1

 

Then tell me the results.

I get this:

'127.0.0.1' is not recognized as an internal or external command,
operable program or batch file.

Edited by tonakis2108, 06 December 2016 - 12:42 AM.


#8 FreeBooter

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Posted 06 December 2016 - 02:24 AM

Setup google DNS servers see this wil resolve the issue.

 

 

"Use Google DNS Servers to Speed Up Web Browsing"

https://www.dost-tech.com/viewtopic.php?f=32&t=149


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#9 Don_Hannibal

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Posted 06 December 2016 - 02:51 AM

 

 

Ok, I want to check to see if your ip stack is initialized.

 

Go to start and search, open command prompt then type the following:

 

127.0.0.1

 

Then tell me the results.

I get this:

'127.0.0.1' is not recognized as an internal or external command,
operable program or batch file.

 

No, no, type in cmd this:

 

ping 127.0.0.1

 

Then tell us the results



#10 tonakis2108

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Posted 06 December 2016 - 03:34 AM

Setup google DNS servers see this wil resolve the issue.

 

 

"Use Google DNS Servers to Speed Up Web Browsing"

https://www.dost-tech.com/viewtopic.php?f=32&t=149

The agency uses a DNS server already, wouldn't I lose my connection if I changed DNS?

 

 

 

 

Ok, I want to check to see if your ip stack is initialized.

 

Go to start and search, open command prompt then type the following:

 

127.0.0.1

 

Then tell me the results.

I get this:

'127.0.0.1' is not recognized as an internal or external command,
operable program or batch file.

 

No, no, type in cmd this:

 

ping 127.0.0.1

 

Then tell us the results

 

Lol yeah you are right, my bad.
It seems though I don't get this issue today which is strange...
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 2ms, Average = 1ms


#11 FreeBooter

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Posted 06 December 2016 - 10:44 AM

The agency uses a DNS server already, wouldn't I lose my connection if I changed DNS?

 

When you change the DNS server you will use the DNS server you have setup to connect to websites.


2GvnEq2.gif


#12 CrushImages

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Posted 06 December 2016 - 11:50 AM

Hello!

 

Sorry about that, I should of told you to ping it. Now we know nothing is wrong with your IP stack which helps with network connections.

 

I need you to ping your own IP address. Get your IP address by following the articles guide below:

 

http://www.groovypost.com/howto/find-windows-10-device-ip-address/

Once you get your IP address, you need to go back to the command prompt and type ping followed by your IP address.

 

Tell us the results when its completed in your next post.


Edited by CrushImages, 06 December 2016 - 03:26 PM.


#13 tonakis2108

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Posted 07 December 2016 - 12:18 AM

Hello!

 

Sorry about that, I should of told you to ping it. Now we know nothing is wrong with your IP stack which helps with network connections.

 

I need you to ping your own IP address. Get your IP address by following the articles guide below:

 

http://www.groovypost.com/howto/find-windows-10-device-ip-address/

Once you get your IP address, you need to go back to the command prompt and type ping followed by your IP address.

 

Tell us the results when its completed in your next post.

Pinging 192.36.66.114 with 32 bytes of data:
Reply from 192.36.66.114: bytes=32 time=1ms TTL=128
Reply from 192.36.66.114: bytes=32 time=4ms TTL=128
Reply from 192.36.66.114: bytes=32 time=3ms TTL=128
Reply from 192.36.66.114: bytes=32 time=3ms TTL=128
 
Ping statistics for 192.36.66.114:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 4ms, Average = 2ms

 

 

The agency uses a DNS server already, wouldn't I lose my connection if I changed DNS?

 

When you change the DNS server you will use the DNS server you have setup to connect to websites.

 

 

Will do it now and check


#14 CrushImages

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Posted 07 December 2016 - 06:22 PM

Hi there! Thanks for the results!

 

Do you have a firewall installed on your computer? The firewall could be causing the issue.



#15 tonakis2108

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Posted 13 December 2016 - 01:53 PM

Hi there! Thanks for the results!

 

Do you have a firewall installed on your computer? The firewall could be causing the issue.

Sorry for the huge delay, I found a service where it was downloading something I wasn't responsible for and is unknown to me with the name: svchost.exe netsvcs I get this graph from the resource manager, 28ivor9.png

are these peaks normal?






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