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Trying To Wipe Out A Trojan, Now Firewall Won't Load


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#1 kellydgk

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Posted 26 August 2006 - 08:41 PM

When I try to open the application by double-clicking, I get no response from my computer. No error message... nothing happens. This has happened after my computer was attacked by all sorts of malware that I have since been trying to remove. I need my firewall!!! PS: I am using Sygate.

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#2 quietman7

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Posted 27 August 2006 - 07:08 AM

If you have trojans and other malware on your system, finish removing it first.

What OS (Win XP/2000, etc) are you using? What type of anti-virus are you using and when was the last time you ran a scan? Have you performed any anti-spyware scans? If not, start here:

If your running Win XP/2000, download and scan with Ewido Anti-Spyware v4.0 in "SAFE MODE".
Print out the Ewido Install and Scan Instructions.

Download and scan with Ad-Aware SE Personal 1.06. Setup & Configure as shown here.
Download and scan with Spybot S&D 1.4. Setup & Configure as shown here.
[DO NOT choose the option to install TeaTimer]
Note: If you encounter any error messages while downloading the updates, manually download them from here.

Then perform these online Virus scans:
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
Trend Micro Housecall Scan
Panda ActiveScan
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