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Help! cannot send or receive packets via ethernet!


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#1 Sevryn

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Posted 03 December 2016 - 10:36 PM

hello, so ive been grinding for days trying to fix my computer, it will not send or receive packets, it says connected, but when i try to repair it says, failed failed to query tcp/ip settings of the connection cannot proceed, I have no problems in device manager, I cannot run command ipconfig, as it says unable to query host name... this is driving me crazy, as normally I'm able to fix my computer... I've ran malware and super antispyware... ive ecen tried to run winnt32.exe just to start all over, but it says... the installation Source path specified to set up as invalid contact your system administrator... I'm running out of things and desperately need help... bleh in for on my computer is as follows...
Intel R core TM 2 CPU 6300 at 1.86ghz 1.59 GHz 1.96 GB of RAM with asus p5g41t- mps Mother board.. help!

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#2 hamluis

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Posted 03 December 2016 - 10:46 PM

Boot into safe mode with networking, if possible.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Sevryn

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Posted 03 December 2016 - 10:58 PM

mini tool box report is as follows...

MiniToolBox by Farbar Version: 17-06-2016
Ran by Owner (administrator) on 03-12-2016 at 19:49:10
Running from "C:\Documents and Settings\Owner\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: System Product Name Manufacturer: System manufacturer

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/03/2016 07:19:45 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 07:14:27 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 06:43:09 PM) (Source: MsiInstaller) (User: SYN)
Description: Product: Windows XP Home Edition -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunSetupImmediate, location: H:\I386\winnt32.exe, command: /unattend /batch /#Q

Error: (12/03/2016 06:35:47 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 06:10:50 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 06:00:00 PM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 2.3.173.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/03/2016 05:51:08 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 05:24:24 PM) (Source: MsiInstaller) (User: SYN)
Description: Product: Windows XP Home Edition -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunSetupImmediate, location: H:\I386\winnt32.exe, command: /unattend /batch /#Q

Error: (12/03/2016 04:46:42 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 04:37:57 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

System errors:
=============
Error: (12/03/2016 07:48:30 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:48:30 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:45:17 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:45:17 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:31:21 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:31:21 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:30:12 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:30:12 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:23:38 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  %%2 = The system cannot find the file specified.

Error: (12/03/2016 07:23:38 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:  %%2 = The system cannot find the file specified.

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================
Adobe AIR (HKLM\...\{FE23D063-934D-4829-A0D8-00634CE79B4A}) (Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 10 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 10.3.183.10 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Photoshop 7.0 (HKLM\...\Adobe Photoshop 7.0) (Version: 7.0 - Adobe Systems, Inc.)
Adobe Reader 9.5.0 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.0 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM\...\Adobe Shockwave Player) (Version: 11.6.8.638 - Adobe Systems, Inc.)
AGEIA PhysX v7.11.13 (HKLM\...\{95FC26FB-19FD-4A96-BBB1-B1062E8648F5}) (Version: 7.11.13 - AGEIA Technologies, Inc.)
Android USB Driver (HKLM\...\Android USB Driver_is1) (Version: - )
Apple Application Support (HKLM\...\{343666E2-A059-48AC-AD67-230BF74E2DB2}) (Version: 2.1.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.0.7.9 - Atheros Communications Inc.)
Battle.net (HKLM\...\Battle.net) (Version: - Blizzard Entertainment)
Black & White® 2 (HKLM\...\{D9E52CD1-9DF1-4A8A-9BDC-1E5E53982F2B}) (Version: 1.00.0000 - Lionhead Studios)
Black & White® 2 Battle of the Gods (HKLM\...\{10631C28-62E5-477C-9B40-40C5EA8219BE}) (Version: 1.00.0000 - Lionhead Studios)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Diablo (HKLM\...\Diablo) (Version: - )
DriverToolkit version 8.5.0.0 (HKLM\...\{D66BF89F-B0A2-48F5-A2E4-242EB645AB76}_is1) (Version: 8.5.0.0 - Megaify Software)
Hearthstone (HKLM\...\Hearthstone) (Version: - Blizzard Entertainment)
High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation)
IL Download Manager (HKLM\...\IL Download Manager) (Version: - Image-Line bvba)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 6.14.10.5215 - Intel Corporation)
InterActual Player (HKLM\...\InterActual Player) (Version: - )
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.0.6.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 27 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216027FF}) (Version: 6.0.270 - Oracle)

K-Lite Codec Pack 7.7.0 (Full) (HKLM\...\KLiteCodecPack_is1) (Version: 7.7.0 - )
League of Legends (HKLM\...\{92606477-9366-4D3B-8AE3-6BE4B29727AB}) (Version: 1.3 - Riot Games)
Magical Jelly Bean KeyFinder (HKLM\...\KeyFinder_is1) (Version: 2.0.10.10 - Magical Jelly Bean)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1 (1033)) (Version: - )
Microsoft .NET Framework 1.1 Security Update (KB2656370) (HKLM\...\M2656370) (Version: - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version: - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version: - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 16.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 16.0.2 (x86 en-US)) (Version: 16.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 16.0.2 - Mozilla)
Pando Media Booster (HKLM\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.1 - Pando Networks Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6402 - Realtek Semiconductor Corp.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1228 - SUPERAntiSpyware.com)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Battle for Middle-earth ™ (HKLM\...\{962E05CF-3394-496D-0091-850CF1762F6B}) (Version: - )
TRENDnet TEW-641PC/TEW-643PI Wireless Cardbus/PCI Adapter (HKLM\...\{A9A1B8A2-D2EC-4A05-951D-7E337B07B5C3}) (Version: 1.00.0000 - TRENDnet)
Two Worlds (HKLM\...\Two Worlds) (Version: 1.7.0 - )
Update for Windows Internet Explorer 8 (KB2447568) (HKLM\...\KB2447568-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676-v2) (HKLM\...\KB2616676-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Vampire (HKLM\...\Vampire) (Version: - )
VLC media player 1.1.11 (HKLM\...\VLC media player) (Version: 1.1.11 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 4.7 - Vuze Inc.)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version: - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version: - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version: - )
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinRAR 4.10 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.10.0 - win.rar GmbH)

========================= Memory info: ===================================
Percentage of memory in use: 36%
Total physical RAM: 2013.04 MB
Available physical RAM: 1282.82 MB
Total Virtual: 3906.24 MB
Available Virtual: 3377.25 MB

========================= Partitions: =====================================
1 Drive c: (Hitachi) (Fixed) (Total:460.65 GB) (Free:402.04 GB) NTFS
4 Drive f: (SMART MEDIA) (Removable) (Total:0.24 GB) (Free:0.21 GB) FAT
6 Drive h: (PRESARIO_RP) (Fixed) (Total:5.09 GB) (Free:0.37 GB) FAT32

========================= Users: ========================================
User accounts for \\SYN

Administrator ASPNET Guest
HelpAssistant Owner SUPPORT_388945a0


**** End of log ****

 

and the second part when i try to publish it says, the server name or address cannot be resolved, I believe because I cannot connect to internet?


Edited by hamluis, 04 December 2016 - 12:45 PM.


#4 Sevryn

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Posted 03 December 2016 - 10:59 PM

I forgot to boot into safe mode, is that a problem?

#5 Sevryn

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Posted 03 December 2016 - 11:29 PM

here's shots from speccy

Attached Files



#6 hamluis

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Posted 04 December 2016 - 10:41 AM

Please...read the instructions for Speccy...and post the URL for the Speccy Snapshot, which is online.

 

Appears that your AV and firewall are disabled...java version installed is severely outdateed.  System appears highly vulnerable to malware.

 

Windows install dates to 2002...you have used this computer continuously since then?

 

Louis


Edited by hamluis, 04 December 2016 - 10:50 AM.


#7 Sevryn

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Posted 04 December 2016 - 11:46 AM

computer was last used used earlier this year, with no problems can't turn on firewall, not sure how to post url for speccy as that computer doesn't go online, and I am using my phone to download and post on here

Edited by Sevryn, 04 December 2016 - 11:50 AM.


#8 hamluis

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Posted 04 December 2016 - 12:53 PM

Many of the errors posted above...are related to the networking function.  Without the Speccy data, I don't have much to go on...but I think that this system merits a malware check.

 

Moved topic to Am I Infected.

 

Louis



#9 Sevryn

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Posted 04 December 2016 - 01:42 PM

hello, so ive been grinding for days trying to fix my computer, it will not send or receive packets, it says connected, but when i try to repair it says, failed failed to query tcp/ip settings of the connection cannot proceed, I have no problems in device manager, I cannot run command ipconfig, as it says unable to query host name... this is driving me crazy, as normally I'm able to fix my computer... I've ran malware and super antispyware... tried resetting via cmd prompts, nothing ive even tried to run winnt32.exe just to start all over, but it says... the installation Source path specified to set up as invalid contact your system administrator... I'm running out of things and desperately need help... bleh in for on my computer is as follows...
Intel R core TM 2 CPU 6300 at 1.86ghz 1.59 GHz 1.96 GB of RAM with asus p5g41t- mps Mother board.. help!

MiniToolBox by Farbar Version: 17-06-2016
Ran by Owner (administrator) on 03-12-2016 at 19:49:10
Running from "C:\Documents and Settings\Owner\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/03/2016 07:19:45 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 07:14:27 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 06:43:09 PM) (Source: MsiInstaller) (User: SYN)
Description: Product: Windows XP Home Edition -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunSetupImmediate, location: H:\I386\winnt32.exe, command: /unattend /batch /#Q

Error: (12/03/2016 06:35:47 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 06:10:50 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 06:00:00 PM) (Source: Application Hang) (User: )
Description: Hanging application mbam.exe, version 2.3.173.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/03/2016 05:51:08 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 05:24:24 PM) (Source: MsiInstaller) (User: SYN)
Description: Product: Windows XP Home Edition -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunSetupImmediate, location: H:\I386\winnt32.exe, command: /unattend /batch /#Q

Error: (12/03/2016 04:46:42 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)

Error: (12/03/2016 04:37:57 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: bind() failed (Socket error 10050)


System errors:
=============
Error: (12/03/2016 07:48:30 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:48:30 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:45:17 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:45:17 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:31:21 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:31:21 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:30:12 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:30:12 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:23:38 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%2 = The system cannot find the file specified.


Error: (12/03/2016 07:23:38 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP Protocol Driver service failed to start due to the following error:
%%2 = The system cannot find the file specified.



Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe AIR (HKLM\...\{FE23D063-934D-4829-A0D8-00634CE79B4A}) (Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 10 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 10.3.183.10 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Photoshop 7.0 (HKLM\...\Adobe Photoshop 7.0) (Version: 7.0 - Adobe Systems, Inc.)
Adobe Reader 9.5.0 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.0 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM\...\Adobe Shockwave Player) (Version: 11.6.8.638 - Adobe Systems, Inc.)
AGEIA PhysX v7.11.13 (HKLM\...\{95FC26FB-19FD-4A96-BBB1-B1062E8648F5}) (Version: 7.11.13 - AGEIA Technologies, Inc.)
Android USB Driver (HKLM\...\Android USB Driver_is1) (Version: - )
Apple Application Support (HKLM\...\{343666E2-A059-48AC-AD67-230BF74E2DB2}) (Version: 2.1.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.0.7.9 - Atheros Communications Inc.)
Battle.net (HKLM\...\Battle.net) (Version: - Blizzard Entertainment)
Black & White® 2 (HKLM\...\{D9E52CD1-9DF1-4A8A-9BDC-1E5E53982F2B}) (Version: 1.00.0000 - Lionhead Studios)
Black & White® 2 Battle of the Gods (HKLM\...\{10631C28-62E5-477C-9B40-40C5EA8219BE}) (Version: 1.00.0000 - Lionhead Studios)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Diablo (HKLM\...\Diablo) (Version: - )
DriverToolkit version 8.5.0.0 (HKLM\...\{D66BF89F-B0A2-48F5-A2E4-242EB645AB76}_is1) (Version: 8.5.0.0 - Megaify Software)
Hearthstone (HKLM\...\Hearthstone) (Version: - Blizzard Entertainment)
High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation)
IL Download Manager (HKLM\...\IL Download Manager) (Version: - Image-Line bvba)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 6.14.10.5215 - Intel Corporation)
InterActual Player (HKLM\...\InterActual Player) (Version: - )
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.0.6.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 27 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216027FF}) (Version: 6.0.270 - Oracle)
K-Lite Codec Pack 7.7.0 (Full) (HKLM\...\KLiteCodecPack_is1) (Version: 7.7.0 - )
League of Legends (HKLM\...\{92606477-9366-4D3B-8AE3-6BE4B29727AB}) (Version: 1.3 - Riot Games)
Magical Jelly Bean KeyFinder (HKLM\...\KeyFinder_is1) (Version: 2.0.10.10 - Magical Jelly Bean)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1 (1033)) (Version: - )
Microsoft .NET Framework 1.1 Security Update (KB2656370) (HKLM\...\M2656370) (Version: - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version: - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version: - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 16.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 16.0.2 (x86 en-US)) (Version: 16.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 16.0.2 - Mozilla)
Pando Media Booster (HKLM\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.1 - Pando Networks Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6402 - Realtek Semiconductor Corp.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1228 - SUPERAntiSpyware.com)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Battle for Middle-earth ™ (HKLM\...\{962E05CF-3394-496D-0091-850CF1762F6B}) (Version: - )
TRENDnet TEW-641PC/TEW-643PI Wireless Cardbus/PCI Adapter (HKLM\...\{A9A1B8A2-D2EC-4A05-951D-7E337B07B5C3}) (Version: 1.00.0000 - TRENDnet)
Two Worlds (HKLM\...\Two Worlds) (Version: 1.7.0 - )
Update for Windows Internet Explorer 8 (KB2447568) (HKLM\...\KB2447568-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676-v2) (HKLM\...\KB2616676-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Vampire (HKLM\...\Vampire) (Version: - )
VLC media player 1.1.11 (HKLM\...\VLC media player) (Version: 1.1.11 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 4.7 - Vuze Inc.)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version: - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version: - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version: - )
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinRAR 4.10 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.10.0 - win.rar GmbH)

========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 2013.04 MB
Available physical RAM: 1282.82 MB
Total Virtual: 3906.24 MB
Available Virtual: 3377.25 MB

========================= Partitions: =====================================

1 Drive c: (Hitachi) (Fixed) (Total:460.65 GB) (Free:402.04 GB) NTFS
4 Drive f: (SMART MEDIA) (Removable) (Total:0.24 GB) (Free:0.21 GB) FAT
6 Drive h: (PRESARIO_RP) (Fixed) (Total:5.09 GB) (Free:0.37 GB) FAT32

========================= Users: ========================================

User accounts for \\SYN

Administrator ASPNET Guest
HelpAssistant Owner SUPPORT_388945a0


**** End of log ****

Edited by Sevryn, 04 December 2016 - 02:03 PM.


#10 Sevryn

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Posted 04 December 2016 - 01:49 PM

ok thank you, I moved it. is there no way for me to take a picture of speccy that includes the data you need?

#11 JohnC_21

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Posted 04 December 2016 - 02:33 PM

Have you tried resetting Winsock and TCP/IP at a command prompt?

netsh winsock reset
netsh int ip reset c:\resetlog.txt

I would also reinstall your LAN driver. Right click the LAN adapter, select Properties and under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line.



#12 Sevryn

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Posted 04 December 2016 - 02:35 PM

I have tried both of those resets, nothing's helped, my computer does not connect online, but i will get those specs for you and post them with my phone

#13 Sevryn

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Posted 04 December 2016 - 02:43 PM

as for LAN driver, do you mean my ethernet controller? or my wireless LAN? trying to use ethernet only

#14 JohnC_21

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Posted 04 December 2016 - 02:46 PM

I do mean the Ethernet controller. It may be listed as an Atheros chipset but the Vendor and Device ID will confirm it. 

 

Another thing that may work where the reset did not is to download Windows Repair on another computer, copy it to a flash drive, and install it on your computer. Run the program and select the Network Repair box and only that box.

 

Have you run sfc /scannow to check for missing or corrupt system files?



#15 Sevryn

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Posted 04 December 2016 - 02:56 PM

downloading now, as for the command, I have however, I do not have an xp disc, as i bought this computer from someone many years ago.
hard ware id first line is as follows.
PCI/VEN_1969&DEV_1083&SUBSYS_83FE1043&REV_C0
not sure if that's a o or a zero.




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