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windows 10 blue screen

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#1 x-bar


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Posted 03 December 2016 - 05:21 PM

i got 3 problems recently on my PC. I'm guessing they are related but who knows.
1) the computer just freezes. no blue screen or anything. mouse or keyboard won't respond. A manual restart is required. Sometimes it does it several times a day, sometimes just once or twice.
2) i got a blank blue screen (no caracters, see 1st image attached) 3 times in the past couple weeks.
3) i just got a blue screen a death the stop code "page" (see 2nd image). it doesn't restart on itself.
I've had other blue screen before with another stop code, but i don't remember which one it was.
Can anyone help me with this ?

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#2 hamluis



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Posted 04 December 2016 - 07:20 AM

How to receive help diagnosing Blue Screens and Windows crashes - http://www.bleepingcomputer.com/forums/topic176011.html .


Topic moved from W10 Spt to Crashes/BSODs.



#3 kaljukass


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Posted 05 December 2016 - 06:08 AM

Most probably You use damaged Windows installation. If You have clean correct installed Windows and don't use any PUP software, everything works absolutely perfectly.
I have very different pc-s, it means different producers, different age and also different Windows 10 versions.
Therefore, I recommend you to do a clean installation, and then if the thing is repeated, start looking for the cause.
If You don't know, what is clean install, ask.

#4 x-bar

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Posted 06 December 2016 - 07:26 AM

not sure how to do a clean install of windows 10.

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