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Windows 7 Problem BSOD.... Please Help


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#1 philliphoang

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Posted 03 December 2016 - 04:16 PM

I keep getting these BSOD errors... I don't know how to fix them and they make my computer have to go system restore points.

I keep get these specifics BSODs:

IRQL_NOT_LESS_OR_EQUAL (0x0000000A)

BAD_POOL_HEADER

 

Please help!!!! I've had this problem ever since summer of 2016....

Attached Files



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#2 usasma

usasma

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Posted 04 December 2016 - 05:52 AM

Your UEFI/BIOS (version 5.22) dates from 2008.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

 

Only 246 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You only have 896 MB of available Physical Memory (RAM).
Please get more memory if the system is able to handle it.
While waiting to upgrade the memory, please:
- only use one program at a time
- go through your startup items and stop those that aren't essential from loading with Windows

The WER section of the MSINFO32 report shows 13 BSOD's.  Of these, there were 6 different BSOD  (aka STOP or BugCheck) error codes.

The memory dump analysis shows 6 different BSOD error codes out of the 8 memory dumps.

The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order): 
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results.

 

Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers.  If unable to find an update, please uninstall the program that is responsible for that driver.  DO NOT manually delete/rename the driver as it may make the system unbootable!!!: mdmxsdk.sys                 Mon Jun 19 17:26:59 2006 (449716A3)
Conexant Modem Diagnostic Interface x86 Driver OEM - none at http://www2.conexant.com/support/Pages/default.aspx
http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys
 
windrvr6.sys                Thu Jul  3 14:42:21 2008 (486D1D8D)
WinDriver or Alohabob USB Bridge Cable Driver http://www.jungo.com/st/support/uninstall.html
http://www.carrona.org/drivers/driver.php?id=windrvr6.sys
 
bh560eth.sys                Wed Jan 14 08:07:43 2009 (496DE39F)
 
bh560eth.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
Rt86win7.sys                Thu Feb 26 04:04:22 2009 (49A65B16)
Realtek NIC http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
 
XAudio32.sys                Wed Apr 29 14:20:55 2009 (49F89A87)
Conexant SoftK56 Modem Audio Device Driver OEM - none at http://www2.conexant.com/support/Pages/default.aspx
http://www.carrona.org/drivers/driver.php?id=XAudio32.sys
 
 


Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sat Dec  3 15:22:06.570 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\120316-25958-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: 7601.23569.x86fre.win7sp1_ldr.161007-0600
System Uptime:0 days 0:05:15.743
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by :tcpip.sys ( tcpip!TcpIndicateData+f5 )
BugCheck D1, {74727049, 2, 0, 8bc7ce0e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 74727049, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 8bc7ce0e, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0xD1_tcpip!TcpIndicateData+f5
CPUID:        "Intel® Core™2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2399
  BIOS Version                  5.22   
  BIOS Release Date             03/28/2008
  Manufacturer                  HP-Pavilion
  Baseboard Manufacturer        PEGATRON CORPORATION
  Product Name                  KN226AA-ABA m8407c
  Baseboard Product             Benicia
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 30 19:54:55.702 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\103016-18626-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Built by: 7601.23564.x86fre.win7sp1_ldr.160930-0600
System Uptime:0 days 0:02:00.637
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :hardware ( nt!KeContextToKframes+90 )
BugCheck 1000008E, {c0000005, 82af9541, a0f4048c, 0}
BugCheck Info: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82af9541, The address that the exception occurred at
Arg3: a0f4048c, Trap Frame
Arg4: 00000000
BUGCHECK_STR:  0x8E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  NVIDIA Web Hel
FAILURE_BUCKET_ID: IP_MISALIGNED
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 30 13:41:06.151 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\103016-17862-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Built by: 7601.23564.x86fre.win7sp1_ldr.160930-0600
System Uptime:0 days 0:01:16.070
Probably caused by :memory_corruption ( nt!MiDeletePteRun+663 )
BugCheck 1A, {403, c00153a0, 6c2867, c00153b0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 00000403, The subtype of the bugcheck.
Arg2: c00153a0
Arg3: 006c2867
Arg4: c00153b0
BUGCHECK_STR:  0x1a_403
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: 0x1a_403_nt!MiDeletePteRun+663
CPUID:        "Intel® Core™2 Quad CPU    Q6600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2400
  BIOS Version                  5.22   
  BIOS Release Date             03/28/2008
  Manufacturer                  HP-Pavilion
  Baseboard Manufacturer        PEGATRON CORPORATION
  Product Name                  KN226AA-ABA m8407c
  Baseboard Product             Benicia
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Dec  3 15:22:06.570 2016 (UTC - 5:00)**************************
windrvr6.sys                Thu Jul  3 14:42:21 2008 (486D1D8D)
Rt86win7.sys                Thu Feb 26 04:04:22 2009 (49A65B16)
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
RTKVHDA.sys                 Tue Aug  4 05:48:13 2009 (4A7803DD)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
iaStorV.sys                 Thu Jun 10 20:45:02 2010 (4C11870E)
nvlddmkm.sys                Fri Jan 30 18:45:48 2015 (54CC17AC)
MpFilter.sys                Mon Aug  8 18:22:27 2016 (57A90623)
nvvad32v.sys                Thu Sep 22 12:46:13 2016 (57E40AD5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 30 19:54:55.702 2016 (UTC - 5:00)**************************
nvvad32v.sys                Fri Jul  1 09:12:16 2016 (57766C30)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct  2 15:40:48.089 2016 (UTC - 5:00)**************************
nvlddmkm.sys                Thu May 14 16:32:27 2009 (4A0C7FDB)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan  1 02:04:51.108 2002 (UTC - 5:00)**************************
mdmxsdk.sys                 Mon Jun 19 17:26:59 2006 (449716A3)
bh560eth.sys                Wed Jan 14 08:07:43 2009 (496DE39F)
XAudio32.sys                Wed Apr 29 14:20:55 2009 (49F89A87)
GEARAspiWDM.sys             Thu May  3 15:55:59 2012 (4FA2E2CF)
MpFilter.sys                Fri Oct 30 00:52:44 2015 (5632F79C)


http://www.carrona.org/drivers/driver.php?id=windrvr6.sys
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=nvvad32v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad32v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys
bh560eth.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=XAudio32.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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