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Need help/advice on whether or not I should upgrade due to recent issues.

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#1 aerinater


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Posted 03 December 2016 - 02:22 PM

I apologize in advance if this type of issue is in the wrong forum, I think that this technically could fall into many different topics. I also apologize for the length of the post, the original forum posted in (/r/buildapc) stated to be as descriptive as possible.

What is your parts list?
https://pcpartpicker.com/list/qjpQcc (Yes, I know the PSU is extreme overkill, this was before I found PCPP and overestimated.)

Describe your problem. List any error messages and symptoms. Be descriptive.
I recently replaced my XFX Radeon R9 290X with an ASUS GeForce GTX 1070. I did not replace any other part in my computer when I replaced my card. The night before the card was delivered, I uninstalled all AMD drivers and software except the Raptr app that came with the package they give on their site. I also downloaded the latest Nvidia drivers just to make sure I had them if I needed to install them right away.

The day the card was delivered (Monday), I installed it and booted up my computer fine. When Windows booted up and everything was loaded in, I installed the software that was on the CD that ASUS included with the card, but not the driver on the CD because I already had the latest drivers already downloaded, but not installed. At the end of installing from the CD, it asked me to restart the computer to finish installation. When I did that, and when the computer restarted, the computer blue screened with the code "SYSTEM_PTE_MISUSE". The computer restarted automatically and said that Windows did not start up properly. I just clicked start Windows 10 to begin the startup again and it blue screened again with the same message. When the computer restarted again, I made it restart in safe mode to install the drivers, restarted again and it booted up fine.

Tuesday afternoon after coming back from class, I booted up my computer again, it booted up fine until I hit the login screen and blue screened again, but this time with the code "Page fault in nonpaged area", it restarted and then booted up perfectly fine. Just to see how much better my system was now that I purchased a new card, I ran the 3DMark demo from Steam and noticed that everything ran smoothly until I hit the CPU test and it chugged at ~15fps, better than before when it went at 5 before, but still not very good. I didn't change my CPU, so I didn't really expect the best to come from that.

After that, I logged into Uplay to play Watch Dogs 2, because a code came with the card from Newegg. The game ran perfectly at 60fps (limited to) with no issues whatsoever for a few hours.
The next day (Wednesday/yesterday) I played Watch Dogs for a couple hours again after school, until a few friends and I decided to play Overwatch. Before I purchased my new card, Overwatch ran smoothly at 60fps, again limited by the settings, but when playing with the 1070, it dipped down to 40fps and it felt like there was graphics lag. It wasn't internet connection problems, because my ping never skyrocketed and stayed steady around 20-30ms. The game just felt sluggish, like my movements required extra work, if that makes any sense.

After we became bored of that for whatever reason, we decided to play The Division. I looked at all the settings with The Division and noticed all the Nvidia specific settings like shadows, etc. Went to start to play and everything seemed to go well for about 15-30 minutes. After that, the voice chat program we use, Discord, started acting odd. It would act like there was a connection problem, but after checking my connection, there were no issues whatsoever on that end and when I alt-tabbed out of the game, everyone's voices came through clearly. If I stood still in an area, the distortion went away partially, but if I moved again, it came back. After about 20 more minutes of playing like this, the game started to stutter more, there was a couple times where my character in the game would continue moving in the last direction I was moving in for about 5-10 seconds. After 10 more minutes of that, I couldn't handle it anymore and just logged off.

List anything you've done in attempt to diagnose or fix the problem.
After gaming on Wednesday, I followed the recommendation of one of my friends and decided to reseat my card, also making sure to screw the card into my case, just to make sure that it wasn't coming loose for whatever reason. I also reseated my memory and cleaned the area just in case there were any issues with that. I double checked my Nvidia Experience app to see if there were any updates needed for drivers or anything and everything seems to be up to date. I also checked to see if there were any CPU/chipset driver updates from Intel, which came up negative, I had the latest ones. When playing the games, in order to try and fix the issues while I was playing, I tried using the ASUS program that came with the card "ASUS GPU TweakII" and set it to OC Mode to try and get a little performance, if that was what was needed. I had no problems with my 290X, I don't really think I really needed the extra boost, so I was skeptical. That didn't seem to help either though.

Provide any additional details you wish below.
When playing the games I mentioned, the temperatures of the card never went about 45 degrees Celsius. These are the temperatures I recorded in Speccy while playing: http://i.imgur.com/rufnaNW.png When checking the Task Manager while playing, my CPU percentage was topped out at 100% as well as my C:/ drive (the 1TB Spinpoint, purchased 2011), even though the game is installed on a different drive, in my case the D:/ drive (the Seagate drive purchased around 2013).

If there are any details I am missing regarding my build or any information I might have missed while trying to gather it, please let me know and i'll try and update this post or reply with the information. I am thinking about upgrading my CPU to the i5-6600k, which requires a new motherboard and RAM, which is an investment I don't want to make if that is not the issue.

Thank you.

Edited by hamluis, 03 December 2016 - 03:04 PM.
Moved from Buying New to Building/Upgrading - Hamluis.

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#2 Drillingmachine


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Posted 03 December 2016 - 03:10 PM

I would try to reinstall Windows. It often helps with that kind of problems. There is always possibility that card is broken but reinstalling Windows might help. With Windows 10, you can also use reset option.

I am thinking about upgrading my CPU to the i5-6600k, which requires a new motherboard and RAM, which is an investment I don't want to make if that is not the issue.

That "upgrade" is very nearly downgrade, so I don't recommend it unless someting is broken. And I suspect CPU or motherboard is not as you hadn't any problems with Radeon.

#3 Captain_Chicken


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Posted 16 December 2016 - 09:17 PM



That "upgrade" is very nearly downgrade, so I don't recommend it unless someting is broken. And I suspect CPU or motherboard is not as you hadn't any problems with Radeon

Agreed. If you are going to upgrade, get the I7 7700k when it releases. However, in games you will barely see a performance difference between these cpus.

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#4 Zone_86


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Posted 17 December 2016 - 07:27 PM

Not sure  if you have access to another system to test out the GTX 1070 with the same game/s but that is what I would do. When you said you didn't have any issues with a previous R9 290x that right there means something. Might just be a driver, and no, contrary to popular gaming belief the "latest" driver isn't always the best driver. In fact it usually isn't because while it might fix a few specific game issues it may present other issues. I would also test out a different GPU in your current system if you have access to one. I would reinstall Windows like Drill said~ and note: before you fire up ANY games at all just go with mostly the defaults after an OS reinstall. Get your windows updates etc. but don't bother installing any drivers other than the Intel ME and basic chipset drivers off of the Asus website for your model. Do NOT install Rapid Storage driver. Let Windows update install your NVidia driver for you it may take a few updates and reboots but it should be version 353.54. It won't install NVidia experience which is good, Just go to your control panel settings and change quality from "quality" to "high quality", force 16x AF, CLAMP, set AA to 2X enhance. Test with these settings tell us what happens.

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