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Need help with windows 7 home premium


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9 replies to this topic

#1 cereon777

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Posted 03 December 2016 - 01:47 PM

Every time the computer is started we get the "computer needs to be restarted to finish installing updates,"  I can postpone it of course but eventually it will make you restart the computer, it's as if the update is never getting installed. I'm an IT student and sure I will encounter the problem again so I'm very interested in learning what to do. Thanks for any help



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#2 hamluis

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Posted 03 December 2016 - 02:52 PM

Restart the computer when directed to do so.

 

Why would you not?

 

Louis



#3 cereon777

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Posted 03 December 2016 - 04:00 PM

I guess I wasn't clear but, I've tried doing that, this is actually my roommates laptop and when I first used it, just last week, i assumed that she hadn't done that so naturally I restarted the computer but, the box comes back every time you get on the computer, in fact, if you're on the computer long enough, it will come back on again.. .



#4 hamluis

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Posted 03 December 2016 - 05:24 PM

I would try running the chkdsk /r command on the Windows partition.

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

Louis



#5 opera

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Posted 04 December 2016 - 03:06 AM

Make sure you select shutdown and not restart.

 

Sometimes Win 7 needs to actually shutdown to install the updates.



#6 cereon777

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Posted 04 December 2016 - 07:22 AM

Did what you suggested Louis, seems as tho it's taking longer, I know it's taking longer for the box to pop up but it still does it, anymore suggestions are welcome and appreciated. Think I'll try the other suggestion next, selecting shutdown, because up to now i always hit restart. Thanks for the help



#7 cereon777

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Posted 04 December 2016 - 05:38 PM

OK, tried both, not fixed yet...any ideas ?



#8 hamluis

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Posted 04 December 2016 - 07:11 PM

Go to services...STOP the Windows Update service...reboot and see if anything occurs to improve the situation.

 

Louis



#9 cereon777

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Posted 05 December 2016 - 07:40 AM

Tried that Louis, still happening



#10 JohnC_21

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Posted 05 December 2016 - 08:02 AM

Tap F8 and at the Advanced Boot Options select Repair Computer. Select Command Prompt.

 

Type the following command.

dism.exe /image:C:\ /cleanup-image /revertpendingactions

Search for updates again.

 

If that does not work see this BC post by Go The Power and use a System Repair Disk. 


Edited by JohnC_21, 05 December 2016 - 08:04 AM.





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