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Whatsapp - phone no longer supported after Dec 31


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#1 Teja33

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Posted 03 December 2016 - 11:22 AM

I am going blue with WhatsApp aches.

The messenger app shows a pop up message daily that phone is no longer supported after Dec 31 which is inconsistent with http://ow.ly/LhFJ306MbGE. My phone version is Karbonn A1+ Android 2.3.6. I understand that it is an old version.

After contacting tech support, they turn the fault to my end that the Android phone device is rooted and that they do not support rooted phones.

I have no idea what 'rooted' means in Android mobile speak. I am the first and only owner of this Android phone device; bought it new from a brick n mortar store.

Edited by Teja33, 03 December 2016 - 12:10 PM.


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#2 Animal

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Posted 05 December 2016 - 02:16 PM

Take a look here regarding an explanation of what rooting is: http://www.androidcentral.com/what-does-rooting-your-phone-actually-mean

My guess and it's only a guess. Is that WhatsApp sees non standard Android permissions granted and therefore it looks rooted to them.

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