Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blue Screen Error


  • Please log in to reply
10 replies to this topic

#1 mamacat1958

mamacat1958

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:03 AM

Posted 26 August 2006 - 05:03 PM

Ocassionally I get a blue screen error that says "beginning dump of physical memory". I didn't think to write down the rest of the error message. It only happens when I am on the internet. Is this a serious problem. If so do you know how to fix the problem. Other than that it seems to be running fine. I am using Windows 2000 Pro.

BC AdBot (Login to Remove)

 


#2 tg1911

tg1911

    Lord Spam Magnet


  • Members
  • 19,274 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:SW Louisiana
  • Local time:02:03 AM

Posted 26 August 2006 - 06:50 PM

You need to post the exact error message.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

Become a BleepingComputer fan: Facebook

#3 mamacat1958

mamacat1958
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:03 AM

Posted 27 August 2006 - 07:29 AM

Thanks for your reply. I didn't think to write down the error but when it happens it again I will write it down and post again.

#4 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:04:03 AM

Posted 27 August 2006 - 09:23 AM

mamacat1958: You could also find it in the Event Viewer. Please see this BC mini guide for more info on the Event Viewer.

How To Use Event Viewer

Hope that helps.
JC

#5 mamacat1958

mamacat1958
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:03 AM

Posted 27 August 2006 - 12:28 PM

Here is what I found on the event viewer. Will it be of any help? Or do I need to send you the dump file that was saved?

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 8/26/2006
Time: 3:34:55 PM
User: N/A
Computer: DELL-697B2BAAAA
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini082606-01.dmp.

#6 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:04:03 AM

Posted 27 August 2006 - 12:51 PM

I noticed from the log that you have a Dell computer. Dell computers come with a diagnostic CD that you can start your computer with and run a full set of tests to check to see if you have a hardware issue. Boot up with the CD, and run the tests to see if anything fails. If so, write down the error messages(s) and reply back to this topic. If you do not have the diagnostic CD, you could download it from the Dell website.

If you are stuck, reply back to this topic and we can try to help you.

By the way, what is the exact make and model of your Dell?

Here's what I found about your stop message...(from http://aumha.org/win5/kbestop.htm )

0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1558.)
One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause (many dozen KB articles exist for this error referencing specific hardware failures) and, of these, memory hardware failures are the most common.

Good-luck.
JC

#7 mamacat1958

mamacat1958
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:03 AM

Posted 27 August 2006 - 01:19 PM

Thank you for your fast reply. My computer is a Latitude C600 and I don't have a diagnostic CD for it, but I have one for my desktop at home. Do you think I can use it even though my desktop is Windows XP. If not I can go into the Dell website and download it.

#8 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:04:03 AM

Posted 27 August 2006 - 01:35 PM

I am not sure on being able to use your Dell desktop diagnostic on a Dell laptop...

Here's the link to the download page for your model:
http://support.dell.com/support/downloads/...88&vercnt=3

Some systems have the ability of loading the diagnostic utility by bringing up the Dell boot menu. (f12 key on some systems). I am not sure if your laptop has that feauture.... most of the newer Dells do.

Anyways, the link above should work for you.

Good-luck.
JC

#9 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:04:03 AM

Posted 27 August 2006 - 01:52 PM

Just to answer your earlier question...It looks there is a diagnostic utility made for the latitude.(linked in the above post) So, you wouldn't be able to use your desktop diagnostic utility on your laptop. Makes sense since there would be differences in the hardware and the type of tests.(Battery test etc)

Here's a link to your manual that talks about running the diagnostic utility.

http://support.dell.com/support/edocs/syst.../en/ug/diag.htm

By the way, the exact name for the CD is the Dell ResourceCD.

Edited by Joshuacat, 27 August 2006 - 01:53 PM.

JC

#10 mamacat1958

mamacat1958
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:03 AM

Posted 28 August 2006 - 06:36 AM

I am going to have to wait until I get home to do the diagnostic. I want to burn a copy to a CD and I don't have a burner on this laptop. It will be later in the week. When I do the diagnostic and find anything I will do another post and maybe find out what is going on. I don't want to try anything that might mess this thing up right now because I need it while I am away from home. Thanks for your help.

#11 Joshuacat

Joshuacat

    01001010 01000011


  • Members
  • 1,950 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ontario, Canada
  • Local time:04:03 AM

Posted 28 August 2006 - 06:49 AM

Okay, mamacat1958. I will look for your reply when you return.
If your laptop passes all of the hardware tests, we can look at troubleshooting your Operation System(Windows 2000) next.
JC




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users