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Crashing And Restarting Causes?


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#1 MrClose

MrClose

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Posted 02 December 2016 - 01:21 PM


Every once in a while my computer will just close down and restart?

No warnings and it happens whether I've been on for hours or just minutes?

I have very good security against viruses and malware and none of them show any suspicious activities.

I had the idea that maybe this happened when cpu or memory usage was overloaded?

I do find that hard to believe though because as I said above, I can be on for only minutes and the shut down will happen.

I have a ton of memory and a decent cpu as you can see in the specs below?
(The pc has a 2 terabyte hard drive if that matters?)

As a novice, I have no idea on how to access or interpret any crash reports that might be available?

This is a Lenovo desktop pc and even when I run their (Lenovo) solution center diagnostics, nothing is found?


I would really appreciate any help on this.

Thank You.



fw3qrn.jpg



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#2 JinXiang91

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Posted 02 December 2016 - 06:39 PM

Every once in a while my computer will just close down and restart?

No warnings and it happens whether I've been on for hours or just minutes?

I have very good security against viruses and malware and none of them show any suspicious activities.

I had the idea that maybe this happened when cpu or memory usage was overloaded?

I do find that hard to believe though because as I said above, I can be on for only minutes and the shut down will happen.

I have a ton of memory and a decent cpu as you can see in the specs below?
(The pc has a 2 terabyte hard drive if that matters?)

As a novice, I have no idea on how to access or interpret any crash reports that might be available?

This is a Lenovo desktop pc and even when I run their (Lenovo) solution center diagnostics, nothing is found?


I would really appreciate any help on this.

Thank You.



fw3qrn.jpg

Hi.

Please kindly do a test for your PSU unit : http://www.ocbase.com/ and revert back the results.

From the way you gave the information doesn't seems to be software related.

Thanks.






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