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#1 TyroMatt

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Posted 02 December 2016 - 08:42 AM

Hi there,

 

recently somebody added me on Steam and send me a link for a picture, I clicked on it and it redirect me to a page where it downloaded something, realising its not a picture but an scr file, I immediately cancel the download from IDM Extension in Chrome.

 

after that I googled what is .scr extension and I found out that some .scr file are infected with Trojans (or something similar?)

 

so, I have not accessed / run / open the file, I just downloaded it, and it doesn't pop up on my download folder,

does this mean I canceled the file before it finished downloading? and am I infected by it? if yes, how can I remove it?

 

thanks :D


Edited by TyroMatt, 02 December 2016 - 08:43 AM.


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#2 buddy215

buddy215

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Posted 02 December 2016 - 09:43 AM

Welcome to BC...

 

You should NEVER open an email from an unknown sender. You should NEVER click on a link in an email unless you are 100% sure where it will take you.

You should NEVER open an attachment to an email if you have not confirmed who sent it and what is in the attachment.

 

Use the programs below to clean, remove adware and remove malware.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 TyroMatt

TyroMatt
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Posted 02 December 2016 - 11:36 AM

 

Welcome to BC...

 

You should NEVER open an email from an unknown sender. You should NEVER click on a link in an email unless you are 100% sure where it will take you.

You should NEVER open an attachment to an email if you have not confirmed who sent it and what is in the attachment.

 

Use the programs below to clean, remove adware and remove malware.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

 

 

Malwarebytes's Log

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 12/2/2016
Scan Time: 11:15 PM
Logfile: MBAM.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.12.02.07
Rootkit Database: v2016.11.20.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 10
CPU: x64
File System: NTFS
User: TyroMatt
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 467709
Time Elapsed: 55 min, 32 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
AdwCleaner Log
 
# AdwCleaner v6.030 - Logfile created 02/12/2016 at 23:32:09
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-12-01.1 [Server]
# Operating System : Windows 10 Home Single Language  (X64)
# Username : TyroMatt - LUL
# Running from : D:\User\Downloads\adwcleaner_6.030.exe
# Mode: Scan
 
 
 
***** [ Services ] *****
 
No malicious services found.
 
 
***** [ Folders ] *****
 
No malicious folders found.
 
 
***** [ Files ] *****
 
No malicious files found.
 
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
 
***** [ WMI ] *****
 
No malicious keys found.
 
 
***** [ Shortcuts ] *****
 
No infected shortcut found.
 
 
***** [ Scheduled Tasks ] *****
 
No malicious task found.
 
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
 
***** [ Web browsers ] *****
 
No malicious Firefox based browser items found.
Chrome pref Found:  [C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - hxxp://www.hohosearch.com/?mode=nnnb&ptid=icb&uid=F08BA0A13357BE09DA5492D4835DBE56&v=20160421&ts=AHEqAHAnB38kBE..
Chrome pref Found:  [C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - hxxp://www.hohosearch.com/?mode=nnnb&ptid=icb&uid=F08BA0A13357BE09DA5492D4835DBE56&v=20160421&ts=AHEqAHAnB38kBE..
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [2860 Bytes] - [02/12/2016 20:51:37]
C:\AdwCleaner\AdwCleaner[S0].txt - [2804 Bytes] - [02/12/2016 20:48:57]
C:\AdwCleaner\AdwCleaner[S1].txt - [1531 Bytes] - [02/12/2016 23:32:09]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1604 Bytes] ##########
 
 
JRT Log

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.9 (09.30.2016)
Operating System: Windows 10 Home Single Language x64 
Ran by TyroMatt (Administrator) on Sat 12/03/2016 at  0:14:54.64
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 8 
 
Successfully deleted: C:\ProgramData\productdata (Folder) 
Successfully deleted: C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\bigefpfhnfcobdlfbedofhhaibnlghod (Folder) 
Successfully deleted: C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\bmnlcjabgnpnenekpadlanbbkooimhnj (Folder) 
Successfully deleted: C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\dajedkncpodkggklbegccjpmnglmnflm (Folder) 
Successfully deleted: C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\klbibkeccnjlkjkiokjodocebajanakg (Folder) 
Successfully deleted: C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bmnlcjabgnpnenekpadlanbbkooimhnj (Folder) 
Successfully deleted: C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_klbibkeccnjlkjkiokjodocebajanakg_0.localstorage (File) 
Successfully deleted: C:\Users\User\AppData\Roaming\productdata (Folder) 
 
Deleted the following from C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\kvbketph.default\prefs.js
user_pref(extensions.xpiState, {\app-profile\:{\ascsurfingprotection@iobit.com\:{\d\:\C:\\\\Users\\\\User\\\\AppData\\\\Roaming\\\\Mozilla\\\\Firefox\\\\Profiles\\\\
 
 
 
Registry: 1 
 
Successfully deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_BCEA24321E5E4F1401136BBEDFB545FE (Registry Value) 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 12/03/2016 at  0:20:48.46
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
ESET Online Scanner keep failing to update the Virus Database when I ran it.
 
thanks


#4 buddy215

buddy215

  • Moderator
  • 13,261 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:07:23 AM

Posted 02 December 2016 - 01:43 PM

No need to copy what I have posted.

 

Please rerun AdwCleaner and be sure to click on Clean when the scan finishes.

 

Use a different browser to perform the Eset Scan. If using Firefox or Chrome be sure to follow the directions

for doing that.

For Firefox or Chrome:

  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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