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Word 2016 requests an email while trying to copy-paste from one doc to another

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#1 johndoh


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Posted 01 December 2016 - 05:51 PM

So, I'm at my work computer and whenever I try to copy-paste from one Word document to another it requests me some sort of an email address. Screenshot of the prompt: https://i.imgur.com/I2osO1l.jpg  
And when I close this prompt, it requests me an email address again:
It's quite annoying and it's strange, that all I want to do, is a basic task - just copy-paste from one Word document to another and it keeps asking me to log in to somewhere. Can't I block it somehow?
Cheers and thanks for helping!

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#2 baines77


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Posted 12 December 2016 - 02:52 PM

Everything is tied to the MS Live account these days.  I've seen this issue, specifically with say OneDrive, Sharepoint, but also some wonky things happen in Word, Excel, etc. when you're not signed in.  Make sure you're signed into your Office Account (same one that is tied to your license). In any Office program, hit 'File' and go down to Office Account.  If it shows you signed in, sign out, then sign back in.  

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