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Trying to install ilok and keep getting several errors inc. 1006 1722


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#1 Mofojackson

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Posted 30 November 2016 - 09:04 PM

Hi all. Brand new here but looks like a group of intelligent people who know there stuff 050.png

So figured I'd join and see if I can find some help as I've been pulling my hair out the last 3 days banghead.gif

I'm running Windows 10 (1602) on brand new computer, and everything was installing fine until I went to install ilok license manager. (or something like that)

First of all I contacted ilok and they said due to the error code showing up as 1722, it's a problem on Windows end.

I don't know if this makes a difference, but due to other things I've tried searching online for, I do not see Windows Installer in my 'Services' utility where I'm able to start or stop services.

But basically I go to install ilok, and it starts the process, and always comes back with the following sequence of errors. Note there are several error codes that arrive shown in the order they appear from first to last as shown in screen shots.

(Also on iloks website they said to try installing the basic and raw 'driver version' that comes with the download. But I've tried that and for the most part it's the same exact error codes)

 

 

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#2 TsVk!

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Posted 30 November 2016 - 09:25 PM

The application needs the C++ redistributables.

 

https://support.microsoft.com/en-us/kb/2977003

 

Try installing the latest one then try again, if the same error install the one before... and so on. Or just install them all straight of the bat if you like :)



#3 Mofojackson

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Posted 30 November 2016 - 11:04 PM

Hey my friend this seems like a great answer and thanks much for this. Hopefully this might help and I will try it.


Edited by Mofojackson, 30 November 2016 - 11:12 PM.


#4 Mofojackson

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Posted 30 November 2016 - 11:08 PM

Also Ts, I'm going to assume start with the 2015 link, and only do the 64 since that's what I'm running, and leave out the 32(86) but if you think I need that too, as I know there are folders for (86) let me know :D



#5 TsVk!

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Posted 30 November 2016 - 11:21 PM

Yeah mate, just the x64 packages. Just the redistributables also. If I remember rightly you'll need to name them individually as you download them as MS fails to do so and they will end up over-writing eachother.

 

I spoke to my analyst briefly about this after I responded to you, he said you'd probably need all of them.






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