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Admin Password not functioning


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#1 techworks

techworks

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Posted 30 November 2016 - 11:36 AM

I have started having the problem recently where I cannot make changes to the system.  The process goes along normally until I enter my admin pw.  After I do, nothing happens.  Occasionally, the file I am trying to download, the change I am trying to make comes up with the following announcement:

C:\.......\whatever the file is; cannot find the file

 

Further, I cannot log on to the admin account at all.

 

Is this a virus or something else?



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