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Windows Update and Store Problems


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3 replies to this topic

#1 TOMIS13LACK

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Posted 29 November 2016 - 09:00 PM

Tried updating using windows update and i was getting an error (0x8007042c) that, according to the website, is a firewall error code. The problem is I have done all of the fixes for it and nothing worked. I have also made sure that my firewall is on, it is. I have checked for malware, and there is none. It will still not run.

 

As for windows store, I have tried opening it and it closes after the loading page. I have set my time automatically, manually reconfigured it relative to time.(whateverthesiteis).gov, etc. I have tried the powershell fixes and a command in cmd given to me through a solution page. I have no idea.

 

Any help?


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#2 kaljukass

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Posted 29 November 2016 - 11:26 PM

It is totally corrupted Windows 10 symptom where is only one option - a new clean install.



#3 opera

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Posted 30 November 2016 - 02:22 AM

In services are these below all enabled and running?

 

Windows Event Log  

Remote Procedure Call (RPC)  

Windows Update



#4 Mishima

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Posted 30 November 2016 - 03:45 AM



It is totally corrupted Windows 10 symptom where is only one option - a new clean install.

It is incorrect to assume Windows 10 is corrupted when no diagnostics have been run.

 

@TOMIS13LACK - Please do the following as the first line troubleshooting step.

 

SFC.EXE /SCANNOW

  • Go to Start and type in "cmd.exe" (without the quotes)

  • At the top of the search box, right click on the cmd.exe and select "Run as administrator"

  • In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.

  • Let the program run and post back what it says when it's done. Let us know if this has helped.

(Thanks to usasma for info on running this tool from his handy website)






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