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Hard Crashing While Playing Graphics Intensive Games


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9 replies to this topic

#1 Charly727

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Posted 27 November 2016 - 11:06 PM

Hi, I've had my PC for about 3 years now and recently, while playing games that are graphics intensive, my computer has been crashing and restarting. Sometimes a blue screen comes up and sometimes it just plain restarts. This happens almost without fail every 5-9 games of Battlefield 1 I play. I believe this issue is separate from any bugs that are related to the game itself. Recently, my computer had problems with it's ram and one of my 4 ram sticks was replaced. I don't think this is the cause of my problem however because Graphics intensive games often crashed my pc before that issue as well. My system specs are as follows: 

 

OS: Microsoft Windows 10 Home
Version: 10.0.14393 Build 14393
System Type: x64-based PC
System: SKU
Processor: AMD FX™-8150 Eight-Core Processor, 3600 Mhz, 4 Core(s), 8 Logical Processor(s)
Graphics Card: NVIDIA Gforce GTX 670

 

I also consistently get "tcpip.sys", "hal.dll" and "ntoskrnl.exe" errors on the blue screens.

Any help would be appreciated, thanks- Nate 


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#2 richcbro

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Posted 27 November 2016 - 11:25 PM

Download Speccy from here, install it and run it.

 

Click File -> Publish Snapshot -> Yes on the window that appears

 

Copy the link given here.

 

I want to see the temperatures.


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#3 Charly727

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Posted 28 November 2016 - 12:12 AM

http://speccy.piriform.com/results/fg0VDdaupdMjXJQ6iaczPRg

 

tested right after playing BF1


Edited by Charly727, 28 November 2016 - 12:16 AM.


#4 Charly727

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Posted 30 November 2016 - 12:41 AM

Anyone have any ideas?



#5 richcbro

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Posted 30 November 2016 - 04:58 AM

The temps are normal.

 

It can be the PSU that can't power the graphics card while gaming, so what is the max wattage of the PSU?

 

Also please make sure that your computer is free of malware. You can scan the computer with an antivirus and anti-malware (ex: MBAM).


CPU: Intel i7-8700K 5.3 GHz ------ RAM: 32GB TridentZ 3600 MHz CL16 ----- Motherboard: Asus ROG Maximus X Formula ----- GPU: Zotac GTX 1080 Ti Amp! Extreme ----- Storage: Samsung 960 Pro 1TB -- Samsung 850 Pro 2TB x4


#6 hamluis

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Posted 30 November 2016 - 06:46 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#7 Charly727

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Posted 30 November 2016 - 03:24 PM

The max wattage on my TX 850 power supply is 850 watts and I use bitdefender as an antivirus which has had no problems.

 

MiniToolBox results:

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Chaly727 (administrator) on 30-11-2016 at 15:22:19
Running from "C:\Users\Chaly727\Downloads"
Microsoft Windows 10 Home  (X64)
Model: To be filled by O.E.M. Manufacturer: To be filled by O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/29/2016 07:43:01 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/29/2016 07:41:36 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (11/29/2016 04:59:16 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/29/2016 04:59:15 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AZZA)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (11/29/2016 04:59:15 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AZZA)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (11/29/2016 04:59:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: ShellExperienceHost.exe, version: 10.0.14393.447, time stamp: 0x5819bf85
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.14393.351, time stamp: 0x5801a795
Exception code: 0xc000027b
Fault offset: 0x000000000045a176
Faulting process id: 0x954
Faulting application start time: 0xShellExperienceHost.exe0
Faulting application path: ShellExperienceHost.exe1
Faulting module path: ShellExperienceHost.exe2
Report Id: ShellExperienceHost.exe3
Faulting package full name: ShellExperienceHost.exe4
Faulting package-relative application ID: ShellExperienceHost.exe5
 
Error: (11/29/2016 02:59:16 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/29/2016 01:21:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: bf1.exe, version: 1.0.10.265, time stamp: 0x58221fee
Faulting module name: KERNELBASE.dll, version: 10.0.14393.321, time stamp: 0x57f4c4f0
Exception code: 0x887a0006
Fault offset: 0x0000000000017788
Faulting process id: 0x397c
Faulting application start time: 0xbf1.exe0
Faulting application path: bf1.exe1
Faulting module path: bf1.exe2
Report Id: bf1.exe3
Faulting package full name: bf1.exe4
Faulting package-relative application ID: bf1.exe5
 
Error: (11/29/2016 12:54:41 AM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (11/29/2016 12:54:36 AM) (Source: Application Hang) (User: )
Description: The program Steam.exe version 3.65.13.80 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 98c
Start Time: 01d2448ca0d27133
Termination Time: 4294967295
Application Path: C:\Program Files (x86)\Steam\Steam.exe
Report Id: 4db4c017-b5f8-11e6-8a91-50465d5b7594
Faulting package full name: 
Faulting package-relative application ID:
 
System errors:
=============
Error: (11/30/2016 03:00:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (11/29/2016 07:40:40 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (11/29/2016 04:59:15 AM) (Source: DCOM) (User: AZZA)
Description: Windows.Networking.BackgroundTransfer.Internal.BackgroundTransferTask.ClassId.1
 
Error: (11/29/2016 04:59:15 AM) (Source: DCOM) (User: AZZA)
Description: Windows.Networking.BackgroundTransfer.Internal.BackgroundTransferTask.ClassId.1
 
Error: (11/29/2016 01:20:56 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video8Variable String too Large
 
Error: (11/29/2016 01:20:56 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video8NVRM: Graphics TEX Exception on (GPC 1, TPC 1):     TEX NACK / Page Fault
 
Error: (11/29/2016 01:20:56 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video8NVRM: Graphics TEX Exception on (GPC 1, TPC 1):     TEX LAYOUT
 
Error: (11/29/2016 01:20:56 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video8Variable String too Large
 
Error: (11/29/2016 01:20:56 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video8NVRM: Graphics TEX Exception on (GPC 1, TPC 1):     TEX NACK / Page Fault
 
Error: (11/29/2016 01:20:56 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video8NVRM: Graphics TEX Exception on (GPC 1, TPC 1):     TEX LAYOUT
 
Microsoft Office Sessions:
=========================
Error: (11/29/2016 07:43:01 PM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type= "win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1
 
Error: (11/29/2016 07:41:36 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (11/29/2016 04:59:16 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type= "win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1
 
Error: (11/29/2016 04:59:15 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AZZA)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App-2144927141
 
Error: (11/29/2016 04:59:15 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AZZA)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App-2144927141
 
Error: (11/29/2016 04:59:00 AM) (Source: Application Error)(User: )
Description: ShellExperienceHost.exe10.0.14393.4475819bf85Windows.UI.Xaml.dll10.0.14393.3515801a795c000027b000000000045a17695401d2448c95b9f70cC:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exeC:\Windows\System32\Windows.UI. Xaml.dll6657e378-deaf-435e-9c9-2ca1da143153Microsoft.Windows.ShellExperienceHost_10.0.14393.447_neutral_neutral_ cw5n1h2txyewyApp
 
Error: (11/29/2016 02:59:16 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type= "win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1
 
Error: (11/29/2016 01:21:15 AM) (Source: Application Error)(User: )
Description: bf1.exe1.0.10.26558221feeKERNELBASE.dll10.0.14393.32157f4c4f0887a00060000000000017788397c01d24a07c89 ab35bC:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exeC:\WINDOWS\System32\KERNELBASE.dlla491afdc-acb4-4478-83fe-a6e889ea2f03
 
Error: (11/29/2016 12:54:41 AM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (11/29/2016 12:54:36 AM) (Source: Application Hang)(User: )
Description: Steam.exe3.65.13.8098c01d2448ca0d271334294967295C:\Program Files (x86)\Steam\Steam.exe4db4c017-b5f8-11e6-8a91-50465d5b7594
 
CodeIntegrity Errors:
===================================
  Date: 2016-11-22 01:49:10.966
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-21 18:05:45.797
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-19 23:38:50.114
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-19 00:13:50.994
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-18 23:39:14.186
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-15 22:52:37.021
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-14 19:47:26.866
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-14 02:25:33.417
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-13 21:58:22.003
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-07 03:34:10.696
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\vsservp.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2017\dbghelp.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
=========================== Installed Programs ============================
Adobe Flash Player 23 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 376.09 - NVIDIA Corporation) Hidden
Battlefield™ 1 (HKLM-x32\...\{335B50BC-6130-4BAF-9A6A-F1561270587B}) (Version: 1.0.10.265 - Electronic Arts)
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 21.0.18.898 - Bitdefender)
Bitdefender Antivirus Plus 2017 (HKLM\...\Bitdefender) (Version: 21.0.18.898 - Bitdefender)
CCleaner (HKLM\...\CCleaner) (Version: 5.24 - Piriform)
Driver Booster 4.0 (HKLM-x32\...\Driver Booster_is1) (Version: 4.0.3 - IObit)
Farming Simulator 17 (HKLM\...\Steam App 447020) (Version:  - Giants Software)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Men of War: Assault Squad 2 (HKLM\...\Steam App 244450) (Version:  - Digitalmindsoft)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 16.0.7466.2038 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210 (HKLM-x32\...\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}) (Version: 14.0.24210.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210 (HKLM-x32\...\{23658c02-145e-483d-ba6b-1eb82c580529}) (Version: 14.0.24210.0 - Microsoft Corporation)
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version:  - )
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 376.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.09 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.1.2.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.1.2.31 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.09 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.17 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 1.2.0.0 - NVIDIA Corporation) Hidden
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7426.1015 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7466.2038 - Microsoft Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 10.3.2.64935 - Electronic Arts, Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7936 - Realtek Semiconductor Corp.)
Shadow Warrior 2 (HKLM\...\Steam App 324800) (Version:  - Flying Wild Hog)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0340 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
Skype™ 7.30 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.30.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.30 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.19 - TeamSpeak Systems GmbH)
Transport Fever (HKLM\...\Steam App 446800) (Version:  - Urban Games)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
WinRAR 5.40 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 20%
Total physical RAM: 16289.96 MB
Available physical RAM: 12903.24 MB
Total Virtual: 19019.16 MB
Available Virtual: 15182.86 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:1862.23 GB) (Free:1545.64 GB) NTFS
 
========================= Users: ========================================
User accounts for \\AZZA
 
Administrator            Chaly727                 DefaultAccount           
Guest                    
 
 
**** End of log ****
 
I have already posted a Speccy link but here it is again: http://speccy.piriform.com/results/fg0VDdaupdMjXJQ6iaczPRg
 
Thanks so much- Nate

Edited by hamluis, 30 November 2016 - 09:18 PM.


#8 hamluis

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Posted 30 November 2016 - 09:26 PM

bf1.exe    Process ID: 14644    User: Chaly727    Domain: AZZA    Path: C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe  
Memory Usage: 2.81 GB   Peak Memory Usage: 4.40 GB
 
Above reflects extraordinarily high RAM usage...I'd say that's a problem that needs investigation.  Normal peak memory usage for any Windows process is no more than 300MB, with browsers and AV possibly reasonably reflecting up to 500MB.
 
Louis


#9 Charly727

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Posted 01 December 2016 - 06:11 PM

Do you have any suggestions on how to remedy this issue?



#10 hamluis

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Posted 01 December 2016 - 07:29 PM

Uninstall Battlefield 1, see how the system runs without it.

I would also uninstall Driver Booster and I would not reinstall any application by IObit.

Louis




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