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Internet Slow & Cuts Out Frequently


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8 replies to this topic

#1 NPB1986

NPB1986

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Posted 27 November 2016 - 04:38 PM

My computer is all of a sudden really slow to connect to internet if at all and will cut out frequently.

I've already ran combofix, avast scans, malewarebytes scans and a few others with no viruses.

What could be causing this? Laptop right next to it has no problems. Internet started messing up after running Iobit Advanced Systemcare Turbo Boost. I restored settings but still doesn't work. I also tried system restore to a few days ago but no difference.

Please help.

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#2 hamluis

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Posted 27 November 2016 - 06:18 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 NPB1986

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Posted 27 November 2016 - 07:43 PM

Here are the results from the MiniToolBox:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Home (administrator) on 27-11-2016 at 19:10:20
Running from "C:\Users\Home\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: RENAISSANCE Series Manufacturer: FOXCONN

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/27/2016 10:58:21 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown


Error: (11/27/2016 10:58:21 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (11/27/2016 10:48:56 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (11/27/2016 09:38:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: Sophos Virus Removal Tool.exe, version: 2.5.0.0, time stamp: 0x53285614
Faulting module name: Sophos Virus Removal Tool.exe, version: 2.5.0.0, time stamp: 0x53285614
Exception code: 0x40000015
Fault offset: 0x000337f3
Faulting process id: 0x1028
Faulting application start time: 0xSophos Virus Removal Tool.exe0
Faulting application path: Sophos Virus Removal Tool.exe1
Faulting module path: Sophos Virus Removal Tool.exe2
Report Id: Sophos Virus Removal Tool.exe3

Error: (11/27/2016 07:48:48 AM) (Source: ESENT) (User: )
Description: taskhost (2532) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\Home\AppData\Local\Microsoft\Windows\WebCache\V01.log.

Error: (11/17/2016 06:52:55 PM) (Source: ESENT) (User: )
Description: taskhost (1416) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\Home\AppData\Local\Microsoft\Windows\WebCache\V01.log.

Error: (11/17/2016 04:42:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: PuppetShow10_BloodyRosie_CE.exe, version: 1.0.0.0, time stamp: 0x58219301
Faulting module name: PuppetShow10_BloodyRosie_CE.exe, version: 1.0.0.0, time stamp: 0x58219301
Exception code: 0x40000015
Fault offset: 0x003976fa
Faulting process id: 0x87c
Faulting application start time: 0xPuppetShow10_BloodyRosie_CE.exe0
Faulting application path: PuppetShow10_BloodyRosie_CE.exe1
Faulting module path: PuppetShow10_BloodyRosie_CE.exe2
Report Id: PuppetShow10_BloodyRosie_CE.exe3

Error: (11/17/2016 04:37:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: PuppetShow10_BloodyRosie_CE.exe, version: 1.0.0.0, time stamp: 0x58219301
Faulting module name: PuppetShow10_BloodyRosie_CE.exe, version: 1.0.0.0, time stamp: 0x58219301
Exception code: 0x40000015
Fault offset: 0x003976fa
Faulting process id: 0x11bc
Faulting application start time: 0xPuppetShow10_BloodyRosie_CE.exe0
Faulting application path: PuppetShow10_BloodyRosie_CE.exe1
Faulting module path: PuppetShow10_BloodyRosie_CE.exe2
Report Id: PuppetShow10_BloodyRosie_CE.exe3

Error: (11/16/2016 06:56:19 AM) (Source: ESENT) (User: )
Description: Windows (3636) Windows: Unable to write a shadowed header for file C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk. Error -1032.

Error: (11/16/2016 06:56:19 AM) (Source: ESENT) (User: )
Description: Windows (3636) Windows: An attempt to open the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

System errors:
=============
Error: (11/27/2016 03:24:26 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  VBoxNetAdp

Error: (11/27/2016 03:23:38 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/27/2016 02:55:49 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/27/2016 02:19:29 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/27/2016 02:19:26 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.


Error: (11/27/2016 02:05:20 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/27/2016 01:41:09 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/27/2016 01:02:45 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (11/27/2016 12:59:54 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/27/2016 12:48:31 PM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Microsoft Office Sessions:
=========================
Error: (11/27/2016 10:58:21 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (11/27/2016 10:58:21 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (11/27/2016 10:48:56 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (11/27/2016 09:38:46 AM) (Source: Application Error)(User: )
Description: Sophos Virus Removal Tool.exe2.5.0.053285614Sophos Virus Removal Tool.exe2.5.0.05328561440000015000337f3102801d248bbf3524e33C:\Users\Home\Desktop\Rootkits & Extreme Virus Removal\Sophos Virus Removal Tool.exeC:\Users\Home\Desktop\Rootkits & Extreme Virus Removal\Sophos Virus Removal Tool.exe335dc85a-b4af-11e6-954a-002268310415

Error: (11/27/2016 07:48:48 AM) (Source: ESENT)(User: )
Description: taskhost2532WebCacheLocal: C:\Users\Home\AppData\Local\Microsoft\Windows\WebCache\V01.log-1811 (0xfffff8ed)

Error: (11/17/2016 06:52:55 PM) (Source: ESENT)(User: )
Description: taskhost1416WebCacheLocal: C:\Users\Home\AppData\Local\Microsoft\Windows\WebCache\V01.log-1811 (0xfffff8ed)

Error: (11/17/2016 04:42:09 AM) (Source: Application Error)(User: )
Description: PuppetShow10_BloodyRosie_CE.exe1.0.0.058219301PuppetShow10_BloodyRosie_CE.exe1.0.0.05821930140000015003976fa87c01d240b63e9aa079C:\Users\Home\Videos\Games\Puppet Show 10 - Bloody Rosie\PuppetShow 10- Bloody Rosie Collectors Edition\PuppetShow10_BloodyRosie_CE.exeC:\Users\Home\Videos\Games\Puppet Show 10 - Bloody Rosie\PuppetShow 10- Bloody Rosie Collectors Edition\PuppetShow10_BloodyRosie_CE.exe1b56694a-acaa-11e6-b08d-002268310415

Error: (11/17/2016 04:37:34 AM) (Source: Application Error)(User: )
Description: PuppetShow10_BloodyRosie_CE.exe1.0.0.058219301PuppetShow10_BloodyRosie_CE.exe1.0.0.05821930140000015003976fa11bc01d240af82b5f242C:\Users\Home\Videos\Games\Puppet Show 10 - Bloody Rosie\PuppetShow 10- Bloody Rosie Collectors Edition\PuppetShow10_BloodyRosie_CE.exeC:\Users\Home\Videos\Games\Puppet Show 10 - Bloody Rosie\PuppetShow 10- Bloody Rosie Collectors Edition\PuppetShow10_BloodyRosie_CE.exe77b1036f-aca9-11e6-b08d-002268310415

Error: (11/16/2016 06:56:19 AM) (Source: ESENT)(User: )
Description: Windows3636Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk-1032

Error: (11/16/2016 06:56:19 AM) (Source: ESENT)(User: )
Description: Windows3636Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.chk-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

CodeIntegrity Errors:
===================================
  Date: 2016-11-27 11:22:02.063
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\Home\AppData\Local\Temp\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-11-27 11:22:01.970
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\Home\AppData\Local\Temp\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-08-09 00:42:49.607
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-08-09 00:42:49.535
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-08-06 11:22:41.924
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\VBoxDrv.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-06 11:22:41.908
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\VBoxUSBMon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-06 11:22:41.861
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\VBoxNetLwf.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-06 11:22:41.846
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\VBoxNetAdp6.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-06 11:22:41.471
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswKbd.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-06 11:22:41.206
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 23.0.0.257 - Adobe Systems Incorporated)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.9.1.335 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Lightroom (HKLM-x32\...\{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}) (Version: 6.7 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CC 2015.5 (HKLM-x32\...\PHSP_17_0_1) (Version: 17.0.1 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM-x32\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Pixel Bender Toolkit 2 (HKLM-x32\...\{D5CC77BE-BC5B-424E-8E45-DF60AFF7BE9C}) (Version: 2.0 - Adobe Systems Incorporated)
Advanced SystemCare 9 (HKLM-x32\...\Advanced SystemCare_is1) (Version: 9.4.0 - IObit)
Apple Application Support (32-bit) (HKLM-x32\...\{29DB9165-5FC1-48F0-9188-26123F526848}) (Version: 5.0.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{5905C8CF-1C88-4478-A48E-4E458AD1BC7E}) (Version: 5.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{D4D86CB2-2370-4691-8272-3869EDED6C64}) (Version: 10.0.0.18 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.13 - Michael Tippach)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Authorizer 2.9.0d5 (HKLM\...\{F6762963-9AE5-4bc6-A70F-2D749F6AC02F}_is1) (Version: 2.9.0d5 - Propellerhead Software AB)
Autodesk Desktop App (HKLM-x32\...\Autodesk Desktop App) (Version: 6.2.0.174 - Autodesk)
Autodesk DirectConnect 2016 64-bit (HKLM\...\{7A12802C-4864-423D-9732-3A22577CE006}) (Version: 10.0.98.0 - Autodesk) Hidden
Autodesk DirectConnect 2016 64-bit (HKLM\...\Autodesk DirectConnect 2016 64-bit) (Version: 10.0.98.0 - Autodesk)
Autodesk Maya 2016 (HKLM\...\{3905B678-DC8D-4D5E-AA95-EA254D6C1239}) (Version: 16.0.1312.0 - Autodesk) Hidden
Autodesk Maya 2016 (HKLM\...\Autodesk Maya 2016) (Version: 16.0.1312.0 - Autodesk)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 12.3.2280 - AVAST Software)
Avidemux 2.6 - 64bits (HKLM-x32\...\Avidemux 2.6 - 64bits (64-bit)) (Version: 2.6.8.9046 - )
Awesome Duplicate Photo Finder v. 1.1 (HKLM-x32\...\Awesome Duplicate Photo Finder_is1) (Version:  - Duplicate-Finder.com)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Beholder (HKLM\...\YmVob2xkZXI_is1) (Version: 1 - )
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.9.42607 - BitTorrent Inc.)
Blurity version 1.5.175 (HKLM-x32\...\{E296676F-4FE5-42B8-AF08-014D274EA1A1}_is1) (Version: 1.5.175 - Nesota LLC)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Bulk Rename Utility 3.0.0.1 (64-bit) (HKLM\...\Bulk Rename Utility Installation_is1) (Version:  - TGRMN Software)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.51.815.0 - Logitech) Hidden
Candle (HKLM-x32\...\Candle_is1) (Version:  - )
DivX Setup (HKLM\...\DivX Setup) (Version: 3.0.0.99 - DivX, LLC)
DivX Web Player (HKLM-x32\...\{B7050CBDB2504B34BC2A9CA0A692CC29}) (Version: 1.5.0 - DivX,Inc.)
Driver Booster 4.0 (HKLM-x32\...\Driver Booster_is1) (Version: 4.0.4 - IObit)
Dynamic Auto-Painter 2.5.5 (HKLM-x32\...\{875F9A42-D47B-43E6-BA68-29D1895188D5}_is1) (Version:  - Mediachance.com)
Dynamic Auto-Painter PRO 5 version 5.0.3 (HKLM\...\{307AFFC8-E591-491A-B476-A3C83E10246C}_is1) (Version: 5.0.3 - Mediachance.com)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
FastStone Image Viewer 5.5 (HKLM-x32\...\FastStone Image Viewer) (Version: 5.5 - FastStone Soft)
Focusrite Scarlett Family Audio Driver 3.1.10 (HKLM\...\Focusrite Scarlett Family Audio Driver_is1) (Version: 3.1.10 - Focusrite Audio Engineering Limited.)
FrostWire 6.3.5 (HKLM-x32\...\FrostWire 6) (Version: 6.3.5.198 - FrostWire LLC)
Genymotion version 2.8.0 (HKLM\...\{6D180286-D4DF-40EF-9227-923B9C07C08A}_is1) (Version: 2.8.0 - Genymobile)
Gone Home (HKLM-x32\...\GoneHome) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
gpedt.msc 1.0 (HKLM-x32\...\{10B9C608-BF7C-4CCF-A658-C01D969DCA21}_is1) (Version:  - Richard)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.10.251 - SurfRight B.V.)
HP Dropbox Plugin (HKLM-x32\...\{D12BC084-97D6-438A-AA7C-5962608D17A0}) (Version: 36.0.41.58587 - HP)
HP ENVY 7640 series Basic Device Software (HKLM\...\{E8FB8015-34B1-408F-9481-42DD10F12A3F}) (Version: 40.2.1073.65539 - HP Inc.)
HP ENVY 7640 series Help (HKLM-x32\...\{5845A5C9-AA03-4D91-9793-1A2563CE0129}) (Version: 34.0.0 - Hewlett Packard)
HP Google Drive Plugin (HKLM-x32\...\{BFA42100-DB54-467A-BB87-CF70732B4065}) (Version: 36.0.41.58587 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.9572 - HP)
Icaros 2.2.6 (HKLM\...\Icaros_is1) (Version: 2.2.6.0 - Tabibito Technology)
IDM Patch 6.25 build 03 (HKLM-x32\...\IDM Patch 6.25 build 03) (Version: build 03 - SandySeedings Team)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 5.4.0.125 - IObit)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.42 - Irfan Skiljan)
iSyncr (HKLM-x32\...\{46ABA73A-9045-4BA4-9BAE-FA855F26EF47}) (Version: 5.1.6 - JRT Studio)
iTunes (HKLM\...\{9946A4F7-E0FD-4A33-82D1-06CBFFBBB9F9}) (Version: 12.5.1.21 - Apple Inc.)
K-Lite Mega Codec Pack 12.0.5 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 12.0.5 - KLCP)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Line 6 Uninstaller (HKLM-x32\...\Line 6 Uninstaller) (Version:  - Line 6)
Locked Fears (HKLM\...\bG9ja2VkZmVhcnM_is1) (Version: 1 - )
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
Movavi Video Converter 16 (HKLM-x32\...\Movavi Video Converter 16) (Version: 16.0.1 - Movavi)
Mozilla Firefox 50.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 50.0 (x86 en-US)) (Version: 50.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 50.0.0.6152 - Mozilla)
Mp3tag v2.78 (HKLM-x32\...\Mp3tag) (Version: v2.78 - Florian Heidenreich)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Oracle VM VirtualBox 5.0.20 (HKLM\...\{8209969B-9A31-4021-B0D8-E6F719F7F995}) (Version: 5.0.20 - Oracle Corporation)
PDF Settings CS5 (HKLM-x32\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Product Improvement Study for HP ENVY 7640 series (HKLM\...\{E38E9F3F-2825-4398-8E5E-6314B3066866}) (Version: 40.2.1073.65539 - HP Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7882 - Realtek Semiconductor Corp.)
Reason 8 8.3.2d7 (HKLM\...\Reason8.0Stable_64_is1) (Version: 8.3.2d7 - Propellerhead Software AB)
SafeZone Stable 1.51.2220.62 (HKLM-x32\...\SafeZone 1.51.2220.62) (Version: 1.51.2220.62 - Avast Software) Hidden
Seagate Dashboard (HKLM-x32\...\{EA266F00-A8E7-43A0-8DED-FBFE3F076934}) (Version: 4.4.1102.0 - Seagate)
Smart Defrag 5 (HKLM-x32\...\Smart Defrag_is1) (Version: 5.3.0 - IObit)
Splashtop Software Updater (HKLM-x32\...\Splashtop Software Updater) (Version: 1.5.6.15 - Splashtop Inc.)
Splashtop Streamer (HKLM-x32\...\{B7C5EA94-B96A-41F5-BE95-25D78B486678}) (Version: 3.0.4.5 - Splashtop Inc.)
Spotify (HKCU\...\Spotify) (Version: 1.0.36.124.g1cba1920 - Spotify AB)
StarCraft 2: The Trilogy (HKLM-x32\...\StarCraft 2: The Trilogy_is1) (Version:  - )
Subtitle Edit 3.4.6 (HKLM-x32\...\SubtitleEdit_is1) (Version: 3.4.6.544 - Nikse)
Surfing Protection (HKLM-x32\...\IObit Surfing Protection_is1) (Version: 1.2 - IObit)
Unity (HKLM-x32\...\Unity) (Version: 5.0.2f1 - Unity Technologies ApS)
URL Snooper v2.38.01 (HKLM-x32\...\URLSnooper 2_is1) (Version:  - DonationCoder.com)
VBCABLE, The Virtual Audio Cable (HKLM\...\VB:VBCABLE {87459874-1236-4469}) (Version:  - VB-Audio Software)
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Windows Driver Package - Google, Inc. (WinUSB) AndroidUsbDeviceClass  (08/28/2014 11.0.0000.00000) (HKLM\...\092555911492C6959D2596D612F52DCA71881CA2) (Version: 08/28/2014 11.0.0000.00000 - Google, Inc.)
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
WinRAR 5.40 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
Wondershare Video Converter Ultimate(Build 8.6.0.0) (HKLM-x32\...\Wondershare Video Converter Ultimate_is1) (Version: 8.6.0.0 - Wondershare Software)
Wondershare Video Editor(Build 3.1.2) (HKLM-x32\...\Wondershare Video Editor_is1) (Version:  - Wondershare Software)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
Yesterday Origins (HKLM-x32\...\Yesterday Origins_is1) (Version:  - )
YouEye Recorder (HKCU\...\fbf85fdb9e08bb2c) (Version: 1.2.2.3 - YouEye, Inc.)
YoutubeDLG version 0.3.7 (HKLM-x32\...\{3C455028-FC99-4846-8E04-4FCD87D85613}_is1) (Version: 0.3.7 - Sotiris Papadopoulos)

========================= Memory info: ===================================
Percentage of memory in use: 24%
Total physical RAM: 12279.18 MB
Available physical RAM: 9320.69 MB
Total Virtual: 24556.54 MB
Available Virtual: 21424.21 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:931.51 GB) (Free:537.5 GB) NTFS
2 Drive d: (D) (Fixed) (Total:111.69 GB) (Free:111.46 GB) NTFS
4 Drive f: (Jade) (Fixed) (Total:465.75 GB) (Free:219.45 GB) NTFS

========================= Users: ========================================
User accounts for \\HOME-PC

Administrator            Guest                    Home                     


**** End of log ****


Edited by hamluis, 28 November 2016 - 08:42 AM.


#4 NPB1986

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Posted 27 November 2016 - 07:47 PM

Here is the Speccy url:

 

http://speccy.piriform.com/results/zaEGLFbQGeytaqnEO65jLLw



#5 hamluis

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Posted 28 November 2016 - 08:43 AM

Malware appears to be a possibility, topic moved to Am I Infected forum from Win 7.

 

Louis



#6 NPB1986

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Posted 28 November 2016 - 11:58 AM

Infected by what maleware? I did alot of scans but nothing showed up.

#7 boopme

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Posted 29 November 2016 - 01:58 PM

Having already run ComboFix you should post that log in a new topic here. Just because you ran it doesn't necessarily mean it is clean and perhaps it removed something needed.
log here
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

with this link back here.

http://www.bleepingcomputer.com/forums/t/633257/internet-slow-cuts-out-frequently/#entry4129114

Edited by boopme, 29 November 2016 - 01:58 PM.

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#8 boopme

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Posted 29 November 2016 - 03:03 PM

Thank you!

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 3 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 NPB1986

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Posted 29 November 2016 - 03:03 PM

Ok all done:

 

http://www.bleepingcomputer.com/forums/t/633450/combofix-log/






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