My phone and pc are synced and I think are both infected, and each time I try to de infect one, it infects the other cos of syncing.
For one, turning off sync would be a good idea until you can get them both cleaned. Two, please ask for help for the Windows PC, if you have not already, in the Virus, Trojan, Spyware, and Malware Removal logs forum here on the site if you know they're infected or the Am I Infected, what do I do? forum if you're not sure for the PC.
and found out my hotmail account is compromised 4 times since 2013
This is probably because you commonly choose weak passwords, or that you have a nasty infection on the PC.
As far as the TPS:// (TPS Protocol), it is from a protocol conversion (see this page). Please screenshot the S:// (S Protocol) if you can please. I'm interested in seeing it.
And what do you mean by this:
plus lifestyleadvise.com and m.zalando.co.uk and has also managed to themselves on my android phone
Let me know this info, and we can see what to do together!
Thanks for getting back to me, and sorry for the late reply.
Things have got a bit more complicated since writing this post.
searchlotto.co.uk, a search engine comes up without any http:// or https:// on my android phone.
yell.com comes up as https://
The bank froze my internet banking because I told them I might have a virus so they wanted me to get clean scans from sophos, kaspersky, f-secure and microsoft security essentials.
The hacked email account was my primary email and came up on haveibeenpwned,com, but nothing nasty has happened to me in the last four years.
I had to download a trial version of f-secure to satisfy the bank to unfreeze my account, but the confirmation went to my hacked email account.
I hit the confirmation button anyway, because it was late at night and there was not one to advise me whether to or not, and I am not sure that the email is hacked as I have done loads of bank transactions before last sunday when I found out that it was listed on haveibeenpwned.com
I am having diffficulty getting a screenshot because it is on my phone and I dont know how to transfer a screenshot on my phone onto my pc.
I raiseed one query on the virus and trojan part of the boards, but I since did a system restore, so the viruses may have come back again.
when I manually type google into my android it looks like this
There is a greenn padlock, then a green s, then black://google.co.uk, hope that explains things clearly enough.
I dont know how to turn sync off on android marshmallow.
When I sign into sync on my pc, it syncs on my android.
Also, there is a gmail icon on the top left of my android phone, when I press it, it says 'couldn't sign in' giving the email that was hacked. When I press it it says "set up email" but I don't want to make myself more vulnerable by doing so, so I have just left it.
I feel like I am just getting deeper and deeper into problems with both my pc and my android.
Edited by Herriot7, 01 December 2016 - 07:12 PM.