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Laptop freezes for about 3-4 minutes after login


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11 replies to this topic

#1 IllusionEclipse

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Posted 26 November 2016 - 07:40 PM

Recently my laptop has been freezing up for 3-4 minutes after login, everything works fine for a bit, then suddenly freezes. I've no idea what's causing it. I've run some virus scans and got nothing. Decided to open the Resource Monitor before the freezing happened and the Disk section as well as the Memory section went kinda bonkers.

No idea why my disk would be reading 700000000 b/s Disk I/O. Plus all the max frequency as well as the highest active time suddenly rocketed to %100+

 

I'm honestly just leaning towards deleting the partition and reinstalling the OS. But if anyone could help me locate the source of the issue I'd be much appreciated.


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#2 hamluis

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Posted 26 November 2016 - 08:17 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 IllusionEclipse

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Posted 26 November 2016 - 09:49 PM

Thank you for your time in helping me.

Here is the Speccy snapshot:
http://speccy.piriform.com/results/EVGDgmltOyeqehRM1wsDBVb

And here is the log from MiniToolBox:
 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Jack (administrator) on 27-11-2016 at 13:48:50
Running from "C:\Users\Jack\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Inspiron 3542 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/27/2016 11:16:17 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2016 06:38:28 PM) (Source: Application Hang) (User: )
Description: The program starbound.exe version 0.9.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1488
Start Time: 01d247b79bb41dd1
Termination Time: 69
Application Path: C:\Program Files (x86)\Steam\steamapps\common\Starbound\win64\starbound.exe
Report Id: 4fc61228-b3ab-11e6-aaa0-74e6e2406475
 
Error: (11/26/2016 06:24:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: starbound.exe, version: 0.9.0.0, time stamp: 0x57dbfafa
Faulting module name: ucrtbase.DLL, version: 10.0.10586.9, time stamp: 0x5642c48d
Exception code: 0xc0000005
Fault offset: 0x0000000000007725
Faulting process id: 0x2c24
Faulting application start time: 0xstarbound.exe0
Faulting application path: starbound.exe1
Faulting module path: starbound.exe2
Report Id: starbound.exe3
 
Error: (11/26/2016 10:57:41 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/25/2016 10:59:23 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/24/2016 03:21:08 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/23/2016 10:49:53 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/22/2016 04:21:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/22/2016 04:09:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/22/2016 03:56:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
System errors:
=============
Error: (11/27/2016 11:16:33 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (11/27/2016 11:15:29 AM) (Source: Service Control Manager) (User: )
Description: The Razer Game Scanner service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (11/27/2016 11:15:29 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Razer Game Scanner service to connect.
 
Error: (11/26/2016 10:58:21 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.
 
Error: (11/26/2016 10:58:00 AM) (Source: Service Control Manager) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (11/26/2016 10:58:00 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.
 
Error: (11/26/2016 10:57:33 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (11/25/2016 11:01:12 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (11/24/2016 03:27:37 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (11/24/2016 03:21:32 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Microsoft Office Sessions:
=========================
Error: (11/27/2016 11:16:17 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2016 06:38:28 PM) (Source: Application Hang)(User: )
Description: starbound.exe0.9.0.0148801d247b79bb41dd169C:\Program Files (x86)\Steam\steamapps\common\Starbound\win64\starbound.exe4fc61228-b3ab-11e6-aaa0-74e6e2406475
 
Error: (11/26/2016 06:24:03 PM) (Source: Application Error)(User: )
Description:  starbound.exe0.9.0.057dbfafaucrtbase.DLL10.0.10586.95642c48dc000000500000000000077252c2401d247b 5fe7b41e1C:\Program Files (x86)\Steam\steamapps\common\Starbound\win64\starbound.exeC:\Windows\system32\ucrtbase.DLL4e2f254e-b3a9-11e6-aaa0-74e6e2406475
 
Error: (11/26/2016 10:57:41 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/25/2016 10:59:23 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/24/2016 03:21:08 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/23/2016 10:49:53 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/22/2016 04:21:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/22/2016 04:09:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/22/2016 03:56:55 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
=========================== Installed Programs ============================
“Œ•ûg‹PS (HKLM-x32\...\{C10E441B-6E77-48B5-B8C3-2CEDAAE93549}_is1) (Version:  - ‚ ‚ñ‚©‚¯ƒXƒp)
100% Orange Juice (HKLM-x32\...\Steam App 282800) (Version:  - Orange_Juice)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Photoshop Elements 6.0 (HKLM-x32\...\Adobe Photoshop Elements 6) (Version: 6.0 - Adobe Systems Inc.)
Aeria Ignite (HKLM-x32\...\{FE2D627E-D7E0-46EA-93A6-8583420285FA}) (Version: 1.13.3296 - Aeria Games & Entertainment) Hidden
Aeria Ignite (HKLM-x32\...\Aeria Ignite 1.13.3296) (Version: 1.13.3296 - Aeria Games & Entertainment)
Aeria Ignite (HKLM-x32\...\Aeria Ignite) (Version: 1.13.3296 - Aeria Games & Entertainment)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 375.95 - NVIDIA Corporation) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{26356515-5821-40FA-9C3D-9785052A1062}) (Version: 4.3.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{C2651553-6CA3-4822-B2E6-BC4ACA6E0EA2}) (Version: 4.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Aura Kingdom (HKLM\...\Steam App 268420) (Version:  - X-Legend)
Bandicam (HKLM-x32\...\Bandicam) (Version: 2.2.0.778 - Bandisoft.com)
Bandicut (HKLM-x32\...\Bandicut) (Version: 1.3.0.146 - Bandisoft.com)
Bandisoft MPEG-1 Decoder (HKLM-x32\...\BandiMPEG1) (Version:  - Bandisoft.com)
Bastion (HKLM-x32\...\Steam App 107100) (Version:  - Supergiant Games)
Bejeweled Twist 1.0.3.7482 (HKLM-x32\...\Bejeweled Twist 1.0.3.7482) (Version: 1.0.3.7482 - PopCap Games)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Brackets (HKLM-x32\...\{EF4E49D9-63EF-4BD4-BAD0-2234C79970D3}) (Version: 1.7 - brackets.io)
Brother MFL-Pro Suite MFC-J6510DW (HKLM-x32\...\{17795164-3BC1-4D4F-8ADA-65C895EBFC9A}) (Version: 1.0.27.0 - Brother Industries, Ltd.)
CABAL Online (HKLM\...\Steam App 253490) (Version:  - ESTsoft Corp.)
Contagion (HKLM-x32\...\Steam App 238430) (Version:  - Monochrome, Inc)
Crypt of the NecroDancer (HKLM-x32\...\Steam App 247080) (Version:  - Brace Yourself Games)
Curse (HKLM-x32\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 6.0.0.0 - Curse)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.60 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.9.0 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{693A23FB-F28B-4F7A-A720-4C1263F97F43}) (Version: 3.1.1002.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.3.6855.61 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{27130E51-9555-408B-8134-7BFF54EDE27B}) (Version: 1.3.0.72 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 18.1.34.40 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD}) (Version: 1.7.1015.0 - Dell Inc.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
Depth (HKLM-x32\...\Steam App 274940) (Version:  - Digital Confectioners)
Digimon Masters (HKLM-x32\...\Digimon Masters) (Version:  - )
Discord (HKCU\...\Discord) (Version: 0.0.296 - Hammer & Chisel, Inc.)
DragomonHunter-US version 1 (HKLM-x32\...\DragomonHunter-US_is1) (Version: 1 - Aeria Games)
Dropbox (HKCU\...\Dropbox) (Version: 3.2.6 - Dropbox, Inc.)
Elite Dangerous: Arena (HKLM\...\Steam App 443080) (Version:  - Frontier Developments)
Elsword version v6.0518.4.2 (HKLM-x32\...\{E655DDFC-24DB-4FC3-8474-271E911309B4}_is1) (Version: v6.0518.4.2 - KOGGAMES)
FaceRig (HKLM-x32\...\Steam App 274920) (Version:  - Holotech Studios)
Fiddler (HKLM-x32\...\Fiddler2) (Version: 4.6.2.3 - Telerik)
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version:  - Facepunch Studios)
GDMO (HKLM-x32\...\DMO_GSP) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Hacknet (HKLM-x32\...\Steam App 365450) (Version:  - Team Fractal Alligator)
Haunt the House: Terrortown (HKLM\...\Steam App 270630) (Version:  - SFB Games)
Heroes & Generals (HKLM-x32\...\Steam App 227940) (Version:  - Reto-Moto)
Hyperdimension Neptunia Re;Birth1 (HKLM-x32\...\Steam App 282900) (Version:  - Idea Factory, Inc.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3945 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.3.34 - Intel Corporation)
iTunes (HKLM\...\{BFEAB774-C7DC-4032-B05A-DA5F7CB7B365}) (Version: 12.2.2.25 - Apple Inc.)
Java 8 Update 111 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Killing Floor 2 (HKLM-x32\...\Steam App 232090) (Version:  - Tripwire Interactive)
King Arthur's Gold (HKLM-x32\...\Steam App 219830) (Version:  - )
Left 4 Dead (HKLM-x32\...\Steam App 500) (Version:  - Valve)
Logitech Gaming Software 5.10 (HKLM\...\{1444D2EE-C7AD-44A8-844F-2634B49353D1}) (Version: 5.10.127 - Logitech)
Mabinogi (HKLM-x32\...\Mabinogi) (Version:  - devCAT)
Malwarebytes Anti-Exploit version 1.9.1.1261 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.9.1.1261 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
MCSetup_Chrome version 1.5 (HKLM-x32\...\{A9B30652-6C72-41EC-8075-74DC91E3A854}_is1) (Version: 1.5 - KOG Games)
MCSetup_OneClick version 1.5 (HKLM-x32\...\{3D42651D-DCD5-40DB-8E20-D22F60E425C3}_is1) (Version: 1.5 - KOG Games)
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Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.205.0 - Microsoft Corporation)
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Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
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Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
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Poker Night 2 (HKLM-x32\...\Steam App 234710) (Version:  - Telltale Games)
Poker Night at the Inventory (HKLM-x32\...\Steam App 31280) (Version:  - Telltale Games)
Prius Online (HKLM-x32\...\Prius Online) (Version: 1.0.1 - Prius Anima)
Proxy Blade Zero (HKLM-x32\...\Steam App 313980) (Version:  - DragonSix)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.314 - Qualcomm Atheros Communications)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.1.18 - Dell Inc.)
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Razer Core (HKLM-x32\...\Razer Core) (Version: 1.0.1.66 - Razer Inc)
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Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7404 - Realtek Semiconductor Corp.)
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RPG Maker VX Ace (HKLM-x32\...\RPGVXAce_E_is1) (Version: 1.02 - Enterbrain)
RPG MAKER VX Ace RTP (HKLM-x32\...\RPGVXAce_RTP_is1) (Version: 1.00 - Enterbrain)
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Scansoft PDF Professional (HKLM-x32\...\{068724F8-D8BE-4B43-8DDD-B9FE9E49FD76}) (Version:  - ) Hidden
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SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.1.0.52 - NVIDIA Corporation) Hidden
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Starbound (HKLM\...\Steam App 211820) (Version:  - )
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
TERA (HKLM-x32\...\Steam App 323370) (Version:  - Bluehole Inc.)
Terraria (HKLM-x32\...\Steam App 105600) (Version:  - Re-Logic)
Tree of Savior (English Ver.) (HKLM\...\Steam App 372000) (Version:  - IMCGAMES Co.,Ltd.)
Trick & Treat (HKLM\...\Steam App 497640) (Version:  - Rabbiton)
VBCABLE, The Virtual Audio Cable (HKLM\...\VB:VBCABLE {87459874-1236-4469}) (Version:  - VB-Audio Software)
Ventrilo Client for Windows x64 (HKLM\...\{EEB3F6BB-318D-4CE5-989F-8191FCBFB578}) (Version: 3.0.8.0 - Flagship Industries, Inc.)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Vulkan Run Time Libraries 1.0.11.1 (HKLM\...\VulkanRT1.0.11.1) (Version: 1.0.11.1 - LunarG, Inc.) Hidden
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WebM Project Directshow Filters (HKCU\...\webmdshow) (Version:  - )
WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
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Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windward (HKLM-x32\...\1434370838_is1) (Version: 2.16.0.17 - GOG.com)
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
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========================= Memory info: ===================================
Percentage of memory in use: 53%
Total physical RAM: 8095.82 MB
Available physical RAM: 3728.09 MB
Total Virtual: 16189.83 MB
Available Virtual: 11303 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:919.74 GB) (Free:386.86 GB) NTFS
3 Drive y: (RECOVERY) (Fixed) (Total:11.73 GB) (Free:2.89 GB) NTFS
 
========================= Users: ========================================
User accounts for \\DUTEROS
 
Administrator            Guest                    Jack                     
 
 
**** End of log ****

Edited by hamluis, 27 November 2016 - 07:37 AM.

An illusion is as real as the person who sees it, but wouldn't that be an illusion in and of itself?


#4 hamluis

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Posted 27 November 2016 - 08:57 AM

Well...I don't really see anything that points to a problem.

 

I don't game but it seems possible that Starbound may be a contributor.  To test that, simply uninstall and run the system for a given time.  That's the way that I would approach this.

 

Although you state that the system freezes...I see no evidence indicating such or pointing to a plausible cause for such.

 

Louis



#5 ranchhand_

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Posted 27 November 2016 - 12:00 PM

Hello Illusion....boot to Safe Mode and run the lap as you normally would. Do you still have the freeze problem?


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#6 AshtonAsh

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Posted 28 November 2016 - 07:18 AM

When safe mode works fine but a normal boot fails, it usually means that a driver is at fault... I would suggest that you run a disk check. You can set it up in safe mode in Computer, and right click on the C drive. Select Properties, tools, check now. Check both boxes for trying to repair... Restart normally



#7 Wolverine 7

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Posted 30 November 2016 - 05:46 AM

Since Hamluis check with Minitoolbox and Speccy didnt show up anything im wondering if you have a failing hardrive,power supply issue or ram issue...sometimes failing motherboard will cause this issue also.

 

You can use Memtest to check your Ram

 

http://www.memtest.org/

 

Check system temperature

 

http://www.alcpu.com/CoreTemp/

 

This post explains how to use Crystaldiskinfo to check the state of your hardrive

 

http://www.howtogeek.com/134735/how-to-see-if-your-hard-drive-is-dying/

 

This might help with Motherboard issues

 

http://www.computerhope.com/issues/ch001089.htm

 

Final thought..just in case your drive is failing it might be worth backing up all your data now,just to be on the safe side.



#8 bwv848

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Posted 30 November 2016 - 10:36 AM

Hello,

 

I would also suggest you perform a clean boot for diagnostic purposes. Instructions are here:

https://support.microsoft.com/en-us/kb/929135

 

Select your operating system, Windows 7.

 

Does the issue persist?


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#9 IllusionEclipse

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Posted 03 December 2016 - 02:18 AM

Sorry for not replying recently, been rather busy.

@hamluis , The starbound errors are most likely from the time when I had problems connecting to a friend's server after installing mods and missing a few needed ones.

 

@Ranchhand_ I've yet to try safe mode

@Wolverine 7 Pretty sure the temp is fine, Both CrystalDiskInfo and Speccy can verify that. And the Status display says my laptop is in good health. I'll be doing the memtest in a bit. If it is a motherboard issue then I may as well chuck the laptop, because it's not in warranty anymore and replacing the motherboard? Doubt that's happening anytime soon. (Not trying to sound snarky, but just saying how things are).

@bvw848 I haven't yet run or attempted a clean boot.

 

(Edit: Not touching anything iso/boot related, not particularly confident with that kind of stuff. However, booting into safe mode, that I can do. No signs of freezing while in it)


Edited by IllusionEclipse, 03 December 2016 - 04:12 AM.

An illusion is as real as the person who sees it, but wouldn't that be an illusion in and of itself?


#10 Wolverine 7

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Posted 03 December 2016 - 04:22 PM

An illusion is as real as the person who sees it, but wouldn't that be an illusion in and of itself?

 

Well yes and no ..an illusion is something that exists but isnt actually real..(how can that be so i hear you cry)...which is most things you can see..thats so because on a deep level atomic structure doesnt really exist..what does really exist is another story but its not hard to understand once you can see through the illusion..Buddha probably had that stuff down..

 

...er what are we doing..oh yes computers heh,heh..do love a bit of philosophy..

 

Unless you have a ram problem a clean boot isnt too hard to do and you can always put things back the way they were once you,ve found whats causing the problem..just do it slowly and carefully one step at a time untill you find it boots without a prob (back up the registry and make a restore point to be on the safe side)

 

This utility will back up reg and do a restore point

 

https://www.bleepingcomputer.com/download/windows-repair-all-in-one/

 

Step by step instructions for  a clen boot here if you want to give it a go...fairly straightforeward,if you have any probs just ask for clarification.

 

http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html



#11 Kraten

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Posted 09 December 2016 - 02:14 PM

I see that this is a Dell machine. I have found (in multiple instances) that the Dell backup and Recovery bloatware along with the BIOS is what was causing this in my companies laptops. Please try removing that application and updating to the latest BIOS version and that should resolve the issue.



#12 Wolverine 7

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Posted 10 December 2016 - 09:14 PM

I see that this is a Dell machine. I have found (in multiple instances) that the Dell backup and Recovery bloatware along with the BIOS is what was causing this in my companies laptops. Please try removing that application and updating to the latest BIOS version and that should resolve the issue.

 

Im on a Dell computer,they do come with some bloatware depending on what you use and some of it can be safely removed if needed to free up resources,but to remove the Backup and Recovery function would leave you unable to do a factory reset should you need to (unless you have a very reliable system image..or reliablle install media.If you want to remove bloatware better off getting rid of any preinstalled video,,photo or Photo software you dont use.






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