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Firefox 50


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22 replies to this topic

#1 Astralized

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Posted 26 November 2016 - 09:26 AM

Hello Guys,

 

Im running firefox 50, and when i open task manager it's showing 2 firefox.exe, can anyone explain why is that ?

I made re-install but it doesn't help.

 



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#2 boopme

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Posted 26 November 2016 - 09:46 AM

Hi, you re installed FF?
This3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.
is a common sign of a malicious infection. I am moving this to the Am I Infected forum for now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Astralized

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Posted 26 November 2016 - 10:14 AM

I scanned my pc with CIS last update, system clean.

Antivirus activated, Firewall, Sandbox,

No uknown proccess.

 

I will check out this, Thanks



#4 boopme

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Posted 26 November 2016 - 10:41 AM

Are there 2 installs off in control panel? if so remove one.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Astralized

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Posted 26 November 2016 - 10:47 AM

Are there 2 installs off in control panel? if so remove one.

Nope, Only one install.

I used the tools you gived me, i will send you the logs in Pm.



#6 boopme

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Posted 26 November 2016 - 11:06 AM

Lots of Yahoo crap removed.. See how it is after ESET.
I may be gone for a bit soon.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Astralized

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Posted 26 November 2016 - 11:09 AM

I am scanning with ESET, i will post printscr.

Btw firefox it's still same, i don't know what is wrong with the browser really



#8 Astralized

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Posted 26 November 2016 - 11:51 AM

When i kill one of the firefox.exe from task manager, i got this in firefox

fdgdfgdfh.jpg



#9 TazzyOpz

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Posted 26 November 2016 - 12:06 PM

Does anyone else have the newest firefox so they can determine if the new version is suppose to have 2 executables running? I know chrome runs like 3-4 instances of it's self at a time and that's normal.


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#10 Astralized

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Posted 26 November 2016 - 01:12 PM

Finished scanning with ESET Online Scanner, Found Nothing.



#11 MoxieMomma

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Posted 26 November 2016 - 01:23 PM

Does anyone else have the newest firefox so they can determine if the new version is suppose to have 2 executables running? I know chrome runs like 3-4 instances of it's self at a time and that's normal.

 

Only 1 instance of Firefox running in WTM on these platforms:

  • 32-bit Fx 50 under 64-bit Win7 Ultimate
  • 32-bit Fx 50 under 64-bit Win10 Pro

 

Assuming no malware, I suspect OP either inadvertently has 2 instances of Firefox installed/running, or perhaps some sort of corruption?

If malware is excluded, I would FIRST reboot the computer, then back up the profile or at least bookmarks (FEBE, Mozbackup (no longer supported, but still works) or other means).

Then I would try:

MM



#12 Astralized

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Posted 26 November 2016 - 01:41 PM

 

Does anyone else have the newest firefox so they can determine if the new version is suppose to have 2 executables running? I know chrome runs like 3-4 instances of it's self at a time and that's normal.

 

Only 1 instance of Firefox running in WTM on these platforms:

  • 32-bit Fx 50 under 64-bit Win7 Ultimate
  • 32-bit Fx 50 under 64-bit Win10 Pro

 

Assuming no malware, I suspect OP either inadvertently has 2 instances of Firefox installed/running, or perhaps some sort of corruption?

If malware is excluded, I would FIRST reboot the computer, then back up the profile or at least bookmarks (FEBE, Mozbackup (no longer supported, but still works) or other means).

Then I would try:

MM

 

No Malware, i Scanned my system with all tools and it's clean.

Also im using CIS with license, Antivirus,Sandbox,HIPS,Firewall

Scanned with Eset Online Scanner, Spybot Search and Destroy, nothing..

No Malicious process in the task manager or startup



#13 MoxieMomma

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Posted 26 November 2016 - 01:53 PM

Hi:

 

Spybot S&D is not highly regarded these days.

Having said that, I suggest following @boopme's advice from reply #2, as requested, with those better tools.

 

After that, then I would proceed with backing up profile data and probably going straight to a clean reinstall of Fx with a fresh copy of the installer, importing nothing from the old profile, at first.

Then I would import saved bookmarks and cleanly reinstall add-ons from scratch.

 

But it depends on how much time and effort you want to spend chasing this down...

 

Cheers,

MM



#14 Astralized

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Posted 26 November 2016 - 01:53 PM

Update:

 

I tried to refresh firefox, browser got refreshed.

I run and everything was okay, only 1 firefox.exe in the task manager.

When i set privacy settings to Never Remember History and reset the browser, i got again 2 firefox.exe in the task manager lol.



#15 MoxieMomma

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Posted 26 November 2016 - 02:23 PM

Hi:

 

I use Private Browsing on all platforms and only have one Fx process in WTM.

 

So something else is at play: an old session being restored, a second instance running in the background, add-ons, wonky settings, etc.???

 

The MTB and other scanner logs would help us to better help you.

Also helpful would be the results of creating a new, plain, vanilla profile, with nothing imported. (It would be just to test.  You can go back to your old profile later, if you want.)

Last resort -- of sorts -- would be to rip it all out (including profile data, which can be backed up to a separate folder until testing is completed) and then start from scratch.

 

Other than that, I'm out of ideas.

We'll need someone smarter.

 

Cheers,

MM






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