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Resetting computer?


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#1 Asdfghjklkittens

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Posted 25 November 2016 - 03:02 PM

I want to reset my computer where it would be like all brand new. I know you can factory reset it but when I got the computer it was Windows XP, and it's currently Windows 7 (when I brought it to get it repaired like long ago the computer guy installed windows 7). I have a compaq mini 110c-1100dx, 2009 I believe. Does anyone know what to do?

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#2 Mishima

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Posted 25 November 2016 - 04:01 PM

Hello there, and welcome to Bleeping Computer! I hope you learn a lot here. :)

 

Anyway, do you have Windows 7 install disc(s)? What about a product key for Windows 7?

 

It would be great if you had at least one of those... but much better if you have both... :)



#3 hamluis

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Posted 25 November 2016 - 04:51 PM

If Win 7 was installed and the XP recovery mechanism was wiped from the hard drive...you can forget about using that.

 

If the Win 7 install was done using a non-OEM version of Win 7....there is no restore function available unless you made backups and stored such.

 

Any "recovery disks" would have been for an XP install...so there is no path to follow there.

 

Louis



#4 opera

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Posted 26 November 2016 - 02:07 AM

You could always try something like this to see if it picks up the Win 7 product key as a first step.

 

https://www.magicaljellybean.com/keyfinder/



#5 hamluis

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Posted 26 November 2016 - 07:54 AM

If you would like to take a stab at overcoming whatever is wrong with your system...that you believe could be overcome by a reset to factory defaults...please do the following.  If the system is infected or you believe malware is the source of your problems...please state such and we can get you to post in the appropriate malware forum here at BC.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis


Edited by hamluis, 26 November 2016 - 07:55 AM.


#6 Mishima

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Posted 29 November 2016 - 02:14 PM

@Asdfghjklkittens

 

Have you been able to do any of this? How has it helped? We would still like to assist you! :)






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