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PC freezing randomly

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#1 lukboy99


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  • Local time:06:31 AM

Posted 25 November 2016 - 08:44 AM

Computer Type: Desktop
GPU: GTX 1070 MSI Gaming X 8G
CPU: Intel Core i7-6700k no OC
Motherboard: MSI Z170A Krait Gaming
RAM: HyperX fury black 2133 mhz 8 GB
Operating System & Version: Windows 10.0.14393 build 14393.447 64bit Pro
GPU Drivers: 375.95

Description of Problem: Since I got this PC in august it crashes while im playing a game every few days as in freezes and becomes irresponsive and audio gets stuck on zzzzz and i have to restart it through button.
Update: I was rendering a video in sony vegas and 3 times in a row when i started after a few seconds everything froze up, any idea?

Troubleshooting attempts: RMA'd my PSU, tried using old GPU drivers but still had the pc crashing issue persistent, DDU'd and reinstalled GPU drivers, installed latest drivers and bios for everything, did memtest86 on my rams: http://imgur.com/a/3OHhk

Update: I was rendering a video in sony vegas and 3 times in a row when i started after a few seconds everything froze up, any idea?

Update x2: Fourth time in a row I try to edit a video in sony vegas while rendering everything crashes, Now i'm clueless on whether this is a GPU,RAM, or HDD problem, I think I can exclude the power supply now. I only tested the RAM for 30 minutes I heard I should leave it more? how much to be exact should I be leaving it? I'm gonna start it again now hopefully for like 8 hours I think? but I will be checking what you guys have to say on mobile.

I also did a benchmark with userbenchmarks, here are the results, by the way as the GPU test was running there was coil whine coming out of the GPU, it was exactly like this https://www.youtube.com/watch?v=XbqnK3rg56k but was different throughout different direct x tests. anyways here are the results: http://www.userbenchmark.com/UserRun/2143454

Please please help I got this whole system 2 month ago and I feel bad for just not getting a laptop with all this bleep.

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#2 hamluis



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  • Location:Killeen, TX
  • Local time:11:31 PM

Posted 25 November 2016 - 11:13 AM

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:


     Click Yes > then Copy to Clipboard


Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.



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