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Computer crashes while playing games

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#1 Alexterrier


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  • Local time:04:36 AM

Posted 24 November 2016 - 09:13 PM

I'm chance, and I am making at least this first post for my friend. I had used this forum 8-10(?) years ago and you guys were able to help with my malware issues back then. I upgraded his computer recently (new motherboad, FX 8320 cpu) and ever since, he has been having his computer crash consistently while playing games. The screen will freeze on an image and the speakers will play a repeating buzzing noise. I've tried what I could, but I haven't been able to fix the issue. Windows was freshly installed. I ensured all hardware was seated properly. Drivers have been updated, with several nvidia drivers being tested. A clean install of the drivers was used every time.


Windows 10 Pro x64

CPU - FX 8320

Motherboard - MSI 970 Gaming


PSU - Corsair CX600 (600W)


Unfortunately the perfmon does not seem to be running. We have left it running for a while and it just displays that it will collect information over 60 seconds.

Attached Files

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
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  • Location:Southeastern CT, USA
  • Local time:12:36 AM

Posted 25 November 2016 - 07:39 PM

Only 1 memory dump in the uploaded reports.

If using a disk cleaner (such as CCleaner), please stop while we're troubleshooting.


Your UEFI/BIOS (version V22.4) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

As you have an nVidia video card, please uninstall the AMD Overdrive and any associated AMD video stuff from your system.


The BSOD is a STOP 0x119, please follow these troubleshooting suggestions:  http://www.carrona.org/VideoTDR.html

Also, please monitor your temps with this free utility: 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:

To make it work you have to do BOTH of the below steps:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.

NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Thu Nov  3 16:22:24.831 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\110316-20859-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.351.amd64fre.rs1_release_inmarket.161014-1755
System Uptime:1 days 21:37:00.228
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :dxgmms2.sys ( dxgmms2!VidSchiVerifyDriverReportedFenceId+d757 )
BugCheck 119, {1, 325660, 325664, ffffd189d208e010}
Arg1: 0000000000000001, The driver has reported an invalid fence ID.
Arg2: 0000000000325660
Arg3: 0000000000325664
Arg4: ffffd189d208e010
FAILURE_BUCKET_ID: 0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_dxgmms2!VidSchiVerifyDriverReportedFenceId
  BIOS Version                  V22.4
  BIOS Release Date             12/21/2015
  Manufacturer                  MSI
  Product Name                  MS-7693
  Baseboard Product             970 GAMING (MS-7693)

3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:
**************************Thu Nov  3 16:22:24.831 2016 (UTC - 5:00)**************************
lvrs64.sys                   Mon Oct 22 22:11:24 2012 (5085FCCC)
AODDriver2.sys               Tue Oct 29 20:58:36 2013 (527059BC)
dc3d.sys                     Fri Nov  6 14:14:22 2015 (563CFC0E)
athwnx.sys                   Tue Mar  1 03:39:03 2016 (56D55527)
WirelessKeyboardFilter.sys   Sat Jun 25 03:13:14 2016 (576E2F0A)
xusb22.sys                   Fri Jul 15 22:28:13 2016 (57899BBD)
dc1-controller.sys           Fri Jul 15 22:28:18 2016 (57899BC2)
DevAuthE.sys                 Fri Jul 15 22:29:16 2016 (57899BFC)
xinputhid.sys                Sat Aug 20 01:20:50 2016 (57B7E8B2)
nvvad64v.sys                 Thu Sep 22 12:46:30 2016 (57E40AE6)
nvhda64v.sys                 Thu Sep 29 09:25:06 2016 (57ED1632)
xboxgip.sys                  Fri Oct 14 23:58:34 2016 (5801A96A)
nvlddmkm.sys                 Tue Oct 25 15:38:31 2016 (580FB4B7)

WirelessKeyboardFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
DevAuthE.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
xinputhid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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