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MSI/Config Problems


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24 replies to this topic

#1 Hal06

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Posted 24 November 2016 - 09:19 AM

Hello.

 

When I try to uninstall Acrobat and when I try to update iTunes I run into MSI.config or Config.MSI problems.

 

I thought MSI/Config was a very important file but I have since learned that such is not the case. When I show hidden folders and when I search for MSI/Config nothing appears. Yet when I try to uninstall Acrobat or update iTunes I get stopped by Config.MSI or MSI.config errors.

 

Any ideas on how to resolve this?

 

Thanks.

 

 



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#2 ranchhand_

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Posted 24 November 2016 - 09:56 AM

Hopefully this will help:

http://www.pchell.com/support/configmsifolder.shtml


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#3 SleepyDude

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Posted 24 November 2016 - 10:19 AM

Hi,

 

Download Windows Repair (All-in-One) Portable (use the Direct Download button)

  • extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder
  • click on the tab Step 5: Backup and on the buttons:
    • Backup to create a Registry Backup
    • Create to create a System Restore Point
  • click on the tab Start Repairs, next click the Open Repairs button to access the following screen:
    WindowsRepair.png
  • click the box All Repairs to uncheck all the box's
  • check only the following box's
    • 21 - Repair MSI (Windows Installer)
    • 26 - Restore Important Windows Services
    • 27 - Set Windows Services to Default Startup
  • check the box Restart/Shutdown System When Finished > Restart System
  • click the Start Repairs button

 


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
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#4 Hal06

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Posted 24 November 2016 - 11:19 AM

i downloaded tweaking.com but when I tried to install it crashed saying that it could not create an uninstall file?


Edited by Hal06, 24 November 2016 - 11:20 AM.


#5 SleepyDude

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Posted 24 November 2016 - 12:11 PM

i downloaded tweaking.com but when I tried to install it crashed saying that it could not create an uninstall file?

 

Don't install download only the Portable version http://www.tweaking.com/content/page/windows_repair_all_in_one.html.


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#6 Hal06

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Posted 24 November 2016 - 01:24 PM

Thank you.

 

I ran the program. The system rebooted and I was able to uninstall Acrobat Reader with no problem. Now moving on to see if I can update iTunes.

 

Anything else I should do?



#7 SleepyDude

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Posted 24 November 2016 - 01:57 PM

Anything else I should do?

 

No if the installers work now.


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#8 Hal06

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Posted 24 November 2016 - 02:11 PM

uninstalled Acrobat but iTunes update failed.Downloaded and tried to manually install but got the msconfig error again.



#9 SleepyDude

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Posted 24 November 2016 - 02:59 PM

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Users, Partitions and Memory size
  • List Restore Points

Click on Go.

 

 

Post the resulting log in your next reply.
 


Edited by SleepyDude, 24 November 2016 - 02:59 PM.

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#10 Hal06

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Posted 24 November 2016 - 03:42 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Harold (administrator) on 24-11-2016 at 15:40:52
Running from "C:\Users\Harold\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion 15 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/24/2016 02:14:40 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Adobe Acrobat Reader DC - Update 'Adobe Acrobat Reader DC
 (15.020.20039)' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error: (11/24/2016 02:14:40 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Adobe Acrobat Reader DC -- Error 2203.Database: C:\Windows\Installer\35308d.ipi. Cannot open database file. System error -2147287035.

Error: (11/24/2016 02:11:08 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: iTunes -- Error 1310. Error writing to file: C:\Config.Msi\353089.rbf.  System error 5.  Verify that you have access to that directory.

Error: (11/24/2016 01:41:41 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Apple Mobile Device Support -- Error 1310. Error writing to file: C:\Config.Msi\188140.rbf.  System error 5.  Verify that you have access to that directory.

Error: (11/24/2016 01:40:09 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: iCloud -- Error 1310. Error writing to file: C:\Config.Msi\188123.rbf.  System error 5.  Verify that you have access to that directory.

Error: (11/24/2016 01:39:10 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Apple Application Support (64-bit) -- Error 1310. Error writing to file: C:\Config.Msi\1880ff.rbf.  System error 5.  Verify that you have access to that directory.

Error: (11/24/2016 01:14:02 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (11/24/2016 01:14:01 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (11/24/2016 01:13:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/23/2016 02:29:23 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Adobe Reader X (10.1.16) -- Error 1310.Error writing to file: C:\Config.Msi\1e4f99.rbf.  System error 5.  Verify that you have access to that directory.


System errors:
=============
Error: (11/24/2016 01:12:41 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/23/2016 01:48:36 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the QBCFMonitorService service to connect.

Error: (11/23/2016 01:47:44 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/22/2016 09:19:05 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (11/22/2016 05:38:30 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/21/2016 04:23:02 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (11/21/2016 04:23:02 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMService service to connect.

Error: (11/21/2016 04:22:32 PM) (Source: Service Control Manager) (User: )
Description: The MBAMScheduler service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (11/21/2016 04:22:32 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMScheduler service to connect.

Error: (11/21/2016 04:21:54 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2016-09-04 14:09:13.273
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-09-02 15:56:55.774
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-09-01 15:58:59.431
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-31 17:42:59.587
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-30 17:36:12.133
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-29 17:42:15.710
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-27 17:50:38.805
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-27 17:44:35.727
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-22 16:32:27.523
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-22 15:38:59.336
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe Audition CC 2015.2 (HKLM-x32\...\AUDT_9_2_1) (Version: 9.2.1 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.9.1.335 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{29DB9165-5FC1-48F0-9188-26123F526848}) (Version: 5.0.1 - Apple Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{D4B07658-F443-4445-A261-E643996E139D}) (Version: 4.3.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{A6B0442B-E159-444B-B49D-6B9AC531EAE3}) (Version: 4.3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
HL-L2340D series (HKLM-x32\...\{46B58839-2405-48D6-A59D-F8246158A6ED}) (Version: 1.0.1.0 - Brother Industries, Ltd.)
iCloud (HKLM\...\{724A887F-2B55-4306-B6F9-8F0E7A04B1B5}) (Version: 5.2.2.87 - Apple Inc.)
IDrive Version - 6.0 (HKLM-x32\...\IDrive_is1) (Version: 6.0 - Pro Softnet Corp)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4358 - Intel Corporation)
iTunes (HKLM\...\{955524E7-79EB-4CA9-BA4D-FD2DF587651B}) (Version: 12.4.3.1 - Apple Inc.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Home and Business 2013 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 15.0.4875.1001 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6390.0509 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Core Components (x64) ENU  (HKLM\...\{8CCBEC22-D2DB-4DC9-A58A-E1A1F3A38C8A}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Provider Services (x64) ENU  (HKLM\...\{03AC245F-4C64-425C-89CF-7783C1D3AB2C}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.31007 - Microsoft Corporation)
Mozilla Firefox 50.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 50.0 (x86 en-US)) (Version: 50.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 50.0.0.6152 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4875.1001 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4875.1001 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4875.1001 - Microsoft Corporation) Hidden
QuickBooks (HKLM-x32\...\{424104AD-BEC6-441D-ADE9-F6662FEEA4BA}) (Version: 24.0.4003.2403 - Intuit Inc.) Hidden
QuickBooks Pro 2014 (HKLM-x32\...\{4A21D17E-2FE8-42CD-88B7-ACF8E8860834}) (Version: 24.0.4003.2403 - Intuit Inc.)
QuickBooks Runtime Redistributable (HKLM\...\{F2A4F809-2DE6-4D27-888B-4D2BB8DAF20E}) (Version: 1.00.0000 - Intuit Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10586.21287 - Realtek Semiconduct Corp.)
Revo Uninstaller Pro 3.1.7 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.7 - VS Revo Group, Ltd.)
SyncToy 2.1 (x64) (HKLM\...\{88DAAF05-5A72-46D2-A7C5-C3759697E943}) (Version: 2.1.0 - Microsoft)
Touro Cloud Backup (HKLM\...\Touro Cloud Backup) (Version: 4.0.0 - Touro Cloud Backup)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
Xirrus Wi-Fi Inspector (HKLM-x32\...\{14F84065-1316-42C6-B619-1FE1880050E0}) (Version: 1.2.0000 - Xirrus)

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 8122.15 MB
Available physical RAM: 5410.93 MB
Total Virtual: 16242.49 MB
Available Virtual: 13425.45 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:698.41 GB) (Free:319.54 GB) NTFS

========================= Users: ========================================

User accounts for \\HAROLD-PC

Administrator            Guest                    Harold                   

========================= Restore Points ==================================

18-11-2016 09:21:20 Windows Update
19-11-2016 19:50:25 JRT Pre-Junkware Removal
19-11-2016 21:26:24 Revo Uninstaller Pro's restore point - Adobe Reader X (10.1.16)
20-11-2016 12:59:54 Revo Uninstaller Pro's restore point - Adobe Reader X (10.1.16)
22-11-2016 08:08:05 Windows Update
22-11-2016 12:32:36 Removed Adobe Acrobat Reader DC.
23-11-2016 19:20:00 Removed Adobe Acrobat Reader DC.
23-11-2016 19:28:47 Revo Uninstaller Pro's restore point - Adobe Reader X (10.1.16)
24-11-2016 18:08:09 Tweaking.com - Windows Repair
24-11-2016 18:16:34 Removed Adobe Acrobat Reader DC.
24-11-2016 18:18:25 Removed Adobe Reader X (10.1.16).
24-11-2016 19:10:07 Installed iTunes

**** End of log ****
 



#11 SleepyDude

SleepyDude

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Posted 24 November 2016 - 03:57 PM

Hi,

 

Run the Tweaking Repair tool again but this time check only the following options:

  • 01 - Reset Registry Permissions
  • 02 - Reset File Permissions
  • 02.1 - File Permissions C:\
  • 03 - Reset Service Permissions
  • 26 - Restore Important Windows Services
  • 27 - Set Windows Services to Default Startup

- Check the box Restart/Shutdown System When Finished > Restart System

- Click the Start Repairs button

 


Edited by SleepyDude, 24 November 2016 - 03:58 PM.

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#12 Hal06

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Posted 24 November 2016 - 05:34 PM

Thanks.

 

I did all of the above.

 

iTunes would not update. First was error code 2203 then config.msi error.

 

Is there anything else we can do?



#13 SleepyDude

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Posted 24 November 2016 - 05:44 PM

Please post a new Minitoolbox log only with the option List last 10 Event Viewer Errors checked.


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#14 Hal06

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Posted 24 November 2016 - 06:14 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Harold (administrator) on 24-11-2016 at 18:13:25
Running from "C:\Users\Harold\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion 15 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/24/2016 05:32:41 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Apple Mobile Device Support -- Error 1310. Error writing to file: C:\Config.Msi\25c900.rbf.  System error 5.  Verify that you have access to that directory.

Error: (11/24/2016 05:32:41 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: iTunes -- Error writing to file: C:\Config.Msi\25c900.rbf.   Verify that you have access to that directory.

Error: (11/24/2016 05:32:23 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Apple Mobile Device Support -- Error 1310. Error writing to file: C:\Config.Msi\25c8ff.rbf.  System error 5.  Verify that you have access to that directory.

Error: (11/24/2016 05:32:23 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: iTunes -- Error writing to file: C:\Config.Msi\25c8ff.rbf.   Verify that you have access to that directory.

Error: (11/24/2016 05:32:20 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Apple Mobile Device Support -- Error 1310. Error writing to file: C:\Config.Msi\25c8dd.rbf.  System error 5.  Verify that you have access to that directory.

Error: (11/24/2016 05:32:20 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: iTunes -- Error writing to file: C:\Config.Msi\25c8dd.rbf.   Verify that you have access to that directory.

Error: (11/24/2016 05:32:12 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Bonjour -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2203. The arguments are: C:\Windows\Installer\25c8d2.ipi, -2147287035,

Error: (11/24/2016 05:32:12 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: iTunes -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2203.

Error: (11/24/2016 05:05:44 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: Apple Mobile Device Support -- Error 1310. Error writing to file: C:\Config.Msi\99847.rbf.  System error 5.  Verify that you have access to that directory.

Error: (11/24/2016 05:03:54 PM) (Source: MsiInstaller) (User: Harold-PC)
Description: Product: iCloud -- Error 1310. Error writing to file: C:\Config.Msi\99834.rbf.  System error 5.  Verify that you have access to that directory.


System errors:
=============
Error: (11/24/2016 04:51:23 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/24/2016 01:12:41 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/23/2016 01:48:36 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the QBCFMonitorService service to connect.

Error: (11/23/2016 01:47:44 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/22/2016 09:19:05 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (11/22/2016 05:38:30 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (11/21/2016 04:23:02 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (11/21/2016 04:23:02 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMService service to connect.

Error: (11/21/2016 04:22:32 PM) (Source: Service Control Manager) (User: )
Description: The MBAMScheduler service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (11/21/2016 04:22:32 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMScheduler service to connect.


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2016-09-04 14:09:13.273
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-09-02 15:56:55.774
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-09-01 15:58:59.431
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-31 17:42:59.587
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-30 17:36:12.133
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-29 17:42:15.710
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-27 17:50:38.805
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-27 17:44:35.727
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-22 16:32:27.523
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.

  Date: 2016-08-22 15:38:59.336
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.


**** End of log ****
 



#15 SleepyDude

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Posted 24 November 2016 - 07:10 PM

Hi,

 

Lets try a fix... please download fix-config_msi.exe run the program and accept the security warning. In the end Notepat will open showing a log please post that.


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