Trying to help a friend who is legally blind and knows nothing about computers. He is sometimes a victim to malware beause he can not always see what and where he is clicking. Recently his desktop shortcuts started opening minimized. I discovered he had somehow downloaded Driver Update and MBAM detected 580 objects. Uninstalled Driver Update and deleted identified objects but problem remains. Tried all of the workarounds often suggested for this common Win 7 problem but none worked. Then I installed Autosizer which also does not work. Tried contacting SouthbayPC but the link to their Product Support page does not work and their corporate telephone number is answered by a scam telemarketing recording.
Questions: Did SouthBayPC go out of business? Does Autosizer not work on Win 7? Is it possible that desktop shortcuts got corrupted and I should delete them and create new shortcuts? Thanks.
Edited by hamluis, 23 November 2016 - 04:02 PM.
Moved from Win 7 to Am I Infected - Hamluis.