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Screen pops up and automatically closes right after start up


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#1 Peter_H25

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Posted 23 November 2016 - 09:05 AM

Hi there,

I'm new here, therefore I would like to introduce myself. My name is Peter and I am from the Netherlands. I have been having some problems with my Lenovo laptop, with that I want to ask you for some help.

I have Windows 10. Since a day I have been having the same problem everytime I start up the laptop: right after starting up, a screen pops up for about half a second and then automatically closes. It is too short to see what kind of screen it is or to make a screenshot (trust me, I have tried). Does anybody recognize this problem? I don't believe it is the CMD screen as it is a really small screen.

I am afraid it is a virus or some malware, but Windows defender, Malwarebytes and Panda free anti-virus do not seem to identify a threat.

Thank you,

Peter 
 



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#2 opera

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Posted 23 November 2016 - 09:14 AM

You could try opening the TaskManager and looking under the Startup tab to see if there is anything 'odd looking' there.



#3 Peter_H25

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Posted 23 November 2016 - 09:21 AM

I just did, but nothing there that I don't know about or that seems suspicious.. 



#4 opera

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Posted 24 November 2016 - 09:35 AM

Try Scheduled Tasks perhaps ?



#5 dc3

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Posted 24 November 2016 - 10:07 AM

Try the Pause/Break key to see if you can view the message.

 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy and paste it in your topic.

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