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Removed Malware and now have internet connection issues


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#1 myfan

myfan

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Posted 23 November 2016 - 07:27 AM

Hi,

 

Last night my computer got hijacked by searching.com which was redirecting all of my google searches. I used MBAM to remove the virus but ever since, my internet connection keeps dropping out. I called my isp for assistance and they reset and reconfigured my router, but this hasn't solved the issue. 

 

I found an old discussion about this issue, and I have run both mini toolbox and FSS. I'l paste the logs in case they're of any use.

 

I'm running a DELL inspiron17 5000 series laptop with windows 10

 

 

FSS Log

 

Farbar Service Scanner Version: 27-01-2016

Ran by myfan (administrator) on 23-11-2016 at 22:00:29
Running from "C:\Users\myfan\Downloads"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
Mini Toolbox Log 
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by myfan (administrator) on 23-11-2016 at 22:09:10
Running from "C:\Users\myfan\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 5759 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Intel® Dual Band Wireless-AC 3160 = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Computamabob
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : F8-CA-B8-16-5A-E1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 78-0C-B8-93-3F-1F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Dual Band Wireless-AC 3160
   Physical Address. . . . . . . . . : 78-0C-B8-93-3F-1E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : fd48:db50:dc92:c700:e961:73c3:6f4d:9448(Preferred) 
   Temporary IPv6 Address. . . . . . : fd48:db50:dc92:c700:e4bd:28d1:52ac:170c(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::e961:73c3:6f4d:9448%17(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, November 23, 2016 7:13:06 PM
   Lease Expires . . . . . . . . . . : Thursday, November 24, 2016 7:13:11 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 125308088
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-D7-B5-C0-F8-CA-B8-16-5A-E1
   DNS Servers . . . . . . . . . . . : 192.168.1.1
                                       0.0.0.0
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 78-0C-B8-93-3F-22
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{E5405CE7-B9F0-4870-8D6A-0866E6CF874E}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 4:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:c12:d82:3f57:fefd(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::c12:d82:3f57:fefd%5(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 352321536
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-D7-B5-C0-F8-CA-B8-16-5A-E1
   NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2404:6800:4006:801::200e
 216.58.220.110
 
 
Pinging google.com [216.58.220.110] with 32 bytes of data:
Reply from 216.58.220.110: bytes=32 time=71ms TTL=55
Request timed out.
 
Ping statistics for 216.58.220.110:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 71ms, Maximum = 71ms, Average = 71ms
Server:  192-168-1-1.tpgi.com.au
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Request timed out.
Request timed out.
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...f8 ca b8 16 5a e1 ......Realtek PCIe FE Family Controller
  6...78 0c b8 93 3f 1f ......Microsoft Wi-Fi Direct Virtual Adapter
 17...78 0c b8 93 3f 1e ......Intel® Dual Band Wireless-AC 3160
  7...78 0c b8 93 3f 22 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  9...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     55
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    311
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    311
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    311
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    311
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    331 ::1/128                  On-link
  5    331 2001::/32                On-link
  5    331 2001:0:5ef5:79fb:c12:d82:3f57:fefd/128
                                    On-link
 17     71 fd48:db50:dc92:c700::/64 On-link
 17    311 fd48:db50:dc92:c700:e4bd:28d1:52ac:170c/128
                                    On-link
 17    311 fd48:db50:dc92:c700:e961:73c3:6f4d:9448/128
                                    On-link
 17    311 fe80::/64                On-link
  5    331 fe80::/64                On-link
  5    331 fe80::c12:d82:3f57:fefd/128
                                    On-link
 17    311 fe80::e961:73c3:6f4d:9448/128
                                    On-link
  1    331 ff00::/8                 On-link
 17    311 ff00::/8                 On-link
  5    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWoW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/23/2016 07:24:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: McSvHost.exe, version: 6.0.151.0, time stamp: 0x551d930f
Faulting module name: ntdll.dll, version: 10.0.14393.447, time stamp: 0x5819bc32
Exception code: 0xc0000005
Fault offset: 0x0000000000037370
Faulting process id: 0xd44
Faulting application start time: 0xMcSvHost.exe0
Faulting application path: McSvHost.exe1
Faulting module path: McSvHost.exe2
Report Id: McSvHost.exe3
Faulting package full name: McSvHost.exe4
Faulting package-relative application ID: McSvHost.exe5
 
Error: (11/23/2016 07:17:14 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client event error
 
Error: (11/23/2016 07:13:06 PM) (Source: CertEnroll) (User: NT AUTHORITY)
GET(969ms)GetCACapsThe server name or address could not be resolved 0x80072ee7 (WinHttp: 12007 ERROR_WINHTTP_NAME_NOT_RESOLVED)
 
Error: (11/23/2016 07:12:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: IntelCpHDCPSvc.exe, version: 1.0.0.1, time stamp: 0x572a4b65
Faulting module name: ntdll.dll, version: 10.0.14393.447, time stamp: 0x5819bc32
Exception code: 0xc0000005
Fault offset: 0x000000000002f21b
Faulting process id: 0x958
Faulting application start time: 0xIntelCpHDCPSvc.exe0
Faulting application path: IntelCpHDCPSvc.exe1
Faulting module path: IntelCpHDCPSvc.exe2
Report Id: IntelCpHDCPSvc.exe3
Faulting package full name: IntelCpHDCPSvc.exe4
Faulting package-relative application ID: IntelCpHDCPSvc.exe5
 
Error: (11/23/2016 07:09:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: IntelCpHDCPSvc.exe, version: 1.0.0.1, time stamp: 0x572a4b65
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x578997b2
Exception code: 0xc0000005
Fault offset: 0x000000000002f21b
Faulting process id: 0x910
Faulting application start time: 0xIntelCpHDCPSvc.exe0
Faulting application path: IntelCpHDCPSvc.exe1
Faulting module path: IntelCpHDCPSvc.exe2
Report Id: IntelCpHDCPSvc.exe3
Faulting package full name: IntelCpHDCPSvc.exe4
Faulting package-relative application ID: IntelCpHDCPSvc.exe5
 
Error: (11/23/2016 07:00:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_DsmSvc, version: 10.0.14393.0, time stamp: 0x57899b1c
Faulting module name: combase.dll, version: 10.0.14393.0, time stamp: 0x57899850
Exception code: 0xc0000005
Fault offset: 0x000000000001b1e8
Faulting process id: 0x110
Faulting application start time: 0xsvchost.exe_DsmSvc0
Faulting application path: svchost.exe_DsmSvc1
Faulting module path: svchost.exe_DsmSvc2
Report Id: svchost.exe_DsmSvc3
Faulting package full name: svchost.exe_DsmSvc4
Faulting package-relative application ID: svchost.exe_DsmSvc5
 
Error: (11/23/2016 06:52:55 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Service event error
 
Error: (11/23/2016 06:52:49 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Service event error
 
Error: (11/23/2016 06:52:42 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU Service event error
 
Error: (11/23/2016 06:41:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
 
System errors:
=============
Error: (11/23/2016 09:42:37 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (11/23/2016 08:27:36 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (11/23/2016 08:07:41 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (11/23/2016 07:47:41 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (11/23/2016 07:27:39 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1 = Incorrect function.
 
 
Error: (11/23/2016 07:24:40 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{3185A766-B338-11E4-A71E-12E3F512A338}{7006698D-2974-4091-A424-85DD0B909E23}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (11/23/2016 07:22:23 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (11/23/2016 07:22:23 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (11/23/2016 07:22:14 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (11/23/2016 07:13:51 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error (5) while enabling publisher {0BF2FB94-7B60-4B4D-9766-E82F658DF540} to channel Microsoft-Windows-Kernel-ShimEngine/Operational. This does not affect channel operation, but does affect the ability of the publisher to raise events to the channel. One common reason for this error is that the Provider is using ETW Provider Security and has not granted enable permissions to the Event Log service identity.
 
 
Microsoft Office Sessions:
=========================
Error: (11/23/2016 07:24:35 PM) (Source: Application Error)(User: )
Description: McSvHost.exe6.0.151.0551d930fntdll.dll10.0.14393.4475819bc32c00000050000000000037370d4401d24569ae6c8b67C:\Program Files\Common Files\McAfee\platform\McSvcHost\McSvHost.exeC:\WINDOWS\SYSTEM32\ntdll.dll3342b58e-9647-481d-9963-9366d1a6e19f
 
Error: (11/23/2016 07:17:14 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (11/23/2016 07:13:06 PM) (Source: CertEnroll)(User: NT AUTHORITY)
GET(969ms)GetCACapsThe server name or address could not be resolved 0x80072ee7 (WinHttp: 12007 ERROR_WINHTTP_NAME_NOT_RESOLVED)
 
Error: (11/23/2016 07:12:18 PM) (Source: Application Error)(User: )
Description: IntelCpHDCPSvc.exe1.0.0.1572a4b65ntdll.dll10.0.14393.4475819bc32c0000005000000000002f21b95801d24569a78b4f34C:\WINDOWS\system32\IntelCpHDCPSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll6a492008-448e-47c2-b56a-2af569564ebe
 
Error: (11/23/2016 07:09:43 PM) (Source: Application Error)(User: )
Description: IntelCpHDCPSvc.exe1.0.0.1572a4b65ntdll.dll10.0.14393.0578997b2c0000005000000000002f21b91001d2456950aa8309C:\WINDOWS\system32\IntelCpHDCPSvc.exeC:\WINDOWS\SYSTEM32\ntdll.dll21285f9b-b6b0-492f-8eea-cd850b6259e0
 
Error: (11/23/2016 07:00:23 PM) (Source: Application Error)(User: )
Description: svchost.exe_DsmSvc10.0.14393.057899b1ccombase.dll10.0.14393.057899850c0000005000000000001b1e811001d2453ba89899e1C:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\combase.dll3d3a9595-45e1-4cc2-85a4-40104e7159c2
 
Error: (11/23/2016 06:52:55 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (11/23/2016 06:52:49 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (11/23/2016 06:52:42 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (11/23/2016 06:41:03 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
 
=========================== Installed Programs ============================
 
AMD Catalyst Install Manager (HKLM\...\{6B0A300A-30C1-092E-069E-B366E34BE5F3}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 12 - CyberLink Corp.)
Dell Customer Connect (HKLM-x32\...\{124DE80C-9BFE-4D04-A8D9-69C5019DEEBF}) (Version: 1.3.28.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{AB7F2792-2ED1-4C5C-9F28-680E5110BF72}) (Version: 3.1.1018.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{AE5E3C86-2633-4DAF-A7F4-C43D1E738BAE}) (Version: 3.1.3300.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{9ACDDC24-55FE-4E7A-B4BD-DD9761F2F8AB}) (Version: 2.0.360.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{9ACDDC24-55FE-4E7A-B4BD-DD9761F2F8AB}) (Version: 2.0.360.0 - Dell Inc.)
Dell Product Registration (HKLM\...\{93870CD7-7A8D-4880-9BEF-95382F44E848}) (Version: 2.0.706.0 - Dell Inc.) Hidden
Dell Product Registration (HKLM-x32\...\InstallShield_{93870CD7-7A8D-4880-9BEF-95382F44E848}) (Version: 2.0.706.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell Update (HKLM-x32\...\{90437913-9D4D-4D9D-B438-B8664DF851E9}) (Version: 1.7.1007.0 - Dell Inc.)
Dropbox 20 GB (HKLM-x32\...\{597A58EC-42D6-4940-8739-FB94491B013C}) (Version: 1.0.8.0 - Dropbox, Inc.)
DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 1.1.6664.10 - PC-Doctor, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1158 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.15.4281 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.5.0.1081 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1519.7 - Intel Corporation)
Intel® Wireless Bluetooth® (HKLM-x32\...\{DC5673D2-228D-45BC-B9BB-9610CE67DFC0}) (Version: 17.1.1524.1353 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{4544164b-edf0-455c-b150-bed7109d751e}) (Version: 18.11.0 - Intel Corporation)
Intel® Security Assist (HKLM-x32\...\{4B230374-6475-4A73-BA6E-41015E9C5013}) (Version: 1.0.0.532 - Intel Corporation)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.6.6168.10 - Waves Audio Ltd.) Hidden
McAfee LiveSafe (HKLM-x32\...\MSC) (Version: 15.0.179 - McAfee, Inc.)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4693.1005 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
OEM Application Profile (HKLM-x32\...\{B4B7FD8F-06FC-E277-4F29-8F75F8281D8F}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
PX Profile Update (HKLM-x32\...\{95145542-659F-1C89-B424-518BBC7F7556}) (Version: 1.00.1. - AMD) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.17.007 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10125.31214 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7737 - Realtek Semiconductor Corp.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 37%
Total physical RAM: 8083.82 MB
Available physical RAM: 5023.56 MB
Total Virtual: 10003.82 MB
Available Virtual: 6489.01 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:917.65 GB) (Free:448.89 GB) NTFS
2 Drive d: (Voyager Season 7) (CDROM) (Total:4.11 GB) (Free:0 GB) CDFS
3 Drive e: (Elements) (Fixed) (Total:465.76 GB) (Free:10.71 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\COMPUTAMABOB
 
Administrator            DefaultAccount           Guest                    
myfan                    
 
 
**** End of log ****
 
 


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