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Event ID 6008 The previous shutdown was unexpected


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#1 markgt

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Posted 21 November 2016 - 08:28 PM

Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark



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#2 hamluis

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Posted 21 November 2016 - 08:37 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

     Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

     Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

 

Louis



#3 markgt

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Posted 21 November 2016 - 08:54 PM

 
Ran by mark (administrator) on 22-11-2016 at 14:45:58
Running from "C:\Users\mark\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: G74Sx Manufacturer: ASUSTeK Computer Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
 
System errors:
=============
Error: (11/22/2016 02:01:29 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:00:19 PM on ‎11/‎22/‎2016 was unexpected.
 
Error: (11/22/2016 01:30:17 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (11/22/2016 01:30:16 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (11/22/2016 01:30:16 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (11/22/2016 01:30:15 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (11/22/2016 01:30:08 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 (HKLM\...\{DB52A2D0-CAA1-4ED1-B122-29E7EDDE187F}) (Version: 2.1.28.3 - Intel) Hidden
 (HKLM-x32\...\{06DA421D-EE23-487D-878F-F0AF97EF69AD}) (Version: 2.6.1.4 - Intel) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.020.20042 - Adobe Systems Incorporated)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 1.2.0 - ASUS)
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.25 - ASUS)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0031 - ASUS)
AVG (HKLM\...\{DB04C4B3-6841-4BAA-9885-553D4B423424}) (Version: 16.121.7859 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{500609C4-E46C-4887-9466-A20EB783C57A}) (Version: 16.0.4664 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.121.7859 - AVG Technologies)
CCleaner (HKLM\...\CCleaner) (Version: 5.03 - Piriform)
CursorFX (HKLM-x32\...\{C1080852-065E-4991-9260-F3756E3CC182}) (Version: 2.00 - Stardock Corporation) Hidden
CursorFX Plus (HKLM-x32\...\CursorFX Plus) (Version:  - Stardock Corporation)
Diskeeper 12 Professional (HKLM\...\{2C0222FA-7DBD-4AED-862B-1672848539F4}) (Version: 16.0.1017.64 - Condusiv Technologies)
FMW 1 (HKLM\...\{1C3364DF-40B5-4DA4-9810-652A9A792FB1}) (Version: 1.132.1 - AVG Technologies) Hidden
Fresco Logic USB3.0 Host Controller (HKLM\...\{17F94DA8-CB07-4BD8-A6DB-E53A1CC5C433}) (Version: 3.5.73.0 - Fresco Logic Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
IconPackager (HKLM-x32\...\{6BF04C63-EAC0-4F19-9E88-9A745493E7BF}) (Version: 5.00 - Stardock Corporation) Hidden
IconPackager (HKLM-x32\...\IconPackager) (Version:  - Stardock Corporation)
inSSIDer 3 (HKLM-x32\...\{A80CEA4E-74C1-4F9F-806B-E1D9AFC01768}) (Version: 3.0.7.48 - MetaGeek, LLC)
Intel® Turbo Boost Technology Monitor (HKLM\...\{39F4C6F9-618A-4E5B-8FB2-6BD661174E32}) (Version: 1.0.400.4 - Intel)
Intel® Driver Update Utility (HKLM-x32\...\{fe2eebd3-ee15-4538-bb19-b627e3f2a911}) (Version: 2.6.1.4 - Intel)
Intel® PROSet/Wireless Software (HKLM-x32\...\{7a06df8f-4c5a-4207-aa9e-019406e3a46d}) (Version: 17.1.0 - Intel Corporation)
LogonStudio (HKLM-x32\...\LogonStudio) (Version:  - )
Magnifier (HKLM-x32\...\Magnifier) (Version: 2.4 - Iconico)
Malwarebytes Anti-Exploit version 1.9.1.1261 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.9.1.1261 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Malwarebytes Anti-Ransomware version 0.9.17.661 (HKLM\...\{6CA75021-FBB0-41A5-B95C-FC1C9E0421F0}_is1) (Version: 0.9.17.661 - Malwarebytes)
Microsoft .NET Framework 4.6.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01590 - Microsoft Corporation)
NVIDIA 3D Vision Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.11 - NVIDIA Corporation)
NVIDIA Graphics Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.11 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
paint.net (HKLM\...\{A1D05314-DC32-4668-A97E-51060EC8BCCE}) (Version: 4.0.12 - dotPDN LLC)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.44.421.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6564 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7600.10001 - Realtek Semiconductor Corp.)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Stardock WindowFX (HKLM-x32\...\WindowFX) (Version: 5.15 - Stardock Software, Inc.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.43.0 - Synaptics Incorporated)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WindowBlinds (HKLM-x32\...\WindowBlinds) (Version: 7.41.1 - Stardock Corporation)
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
WinZip Self-Extractor (HKLM-x32\...\WinZip Self-Extractor) (Version:  - WinZip Computing, S.L.)
Wireless Console 3 (HKLM-x32\...\{19EA33FB-B34E-40EA-8B8A-61743AEB795A}) (Version: 3.0.27 - ASUS)
 
========================= Memory info: ===================================
Percentage of memory in use: 30%
Total physical RAM: 8169.16 MB
Available physical RAM: 5665.25 MB
Total Virtual: 16336.5 MB
Available Virtual: 13733.02 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:244.9 GB) (Free:196.22 GB) NTFS
2 Drive d: () (Fixed) (Total:220.76 GB) (Free:219.51 GB) NTFS
 
========================= Users: ========================================
User accounts for \\MARK-PC
 
Administrator            Guest                    mark                     
 
 
**** End of log ****
 
http://speccy.piriform.com/results/TY2mbhZs7oqIQd5jW7jkEqO                                  thanks

Edited by hamluis, 22 November 2016 - 12:19 PM.


#4 hamluis

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Posted 22 November 2016 - 12:30 PM

The only System errors reflected...all point to a hard drive problem.

 

I would download and run the long/extended test for Data Lifeguard for Windows and let us know whether drive passes or fails.

 

Data Lifeguard for Windows - http://support.wdc.com/product/download.asp?groupid=605&sid=3&lang=en

 

Louis



#5 markgt

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Posted 22 November 2016 - 05:48 PM

Hi Louis., i ran all the tests and it passed everything,the hard drive is less than a week old from new.For some reason the hard drive errors turned up after i rebooted from a diagnostic start up and i have not had them before or since.  regards mark






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