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Internet stop and doesn't want to restart


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#1 lucassezat

lucassezat

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Posted 21 November 2016 - 12:58 PM

Hello all,

I'm bumping into an issue and I admit that I need some help.

After a bit of internet utilisation, it disconnect and just don't accept to start again. Pretty annoying when you are skyping your girlfriend or dealing with some stuffs, isn't it?

It seems to disconnect after a certain amount of data, let me explain :
I start my computer and it works as well as any other device on the network. After a little while using it internet just disconnect and whatever I might try it doesn't restart.
That's the only device encountering this matter.
My sister gave me this computer, so to remove quickly all the bad things on it I just reinstalled windows, so he is perfectly clean and it appears that he was doing this before as well.

I wonder if the matter comes from the network card (is it the right name?) or from the bios maybe? (Is it even related?)

Thanks for your attention guys,

Peace up ✌

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