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Cannot Use Mouse In Word, Cannot Open Word By Double-clicking


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#1 Richard L. Young

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Posted 25 August 2006 - 12:04 PM

I am running Office 2003 in WinXP Pro (version 2002) SP2 on a Sony Vaio laptop, model VGN-TX610P.

Lately my computer has been running slowly so I have been trying to get rid of things like startup processes and other junk by going through msconfig and running ccleaner. I think something may have caused an error in Word.

I cannot open a Word file by clicking on it in Explorer, My Documents, etc. Clicking on the file causes Word to open, Norton Anti-Virus to scan for viruses, and then... nothing. No file is open. There is no new document. Only Word is open.

I can open documents fine by CTRL-O'ing in Word, but then when it is open I cannot use the mouse or the vertical scroll bar.

Since I use Word as my Outlook message editor the same thing happens.

Please help!

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#2 jgweed

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Posted 25 August 2006 - 12:37 PM

Using CCleaner, without being extremely careful, can often cause important files, etc., to be deleted causing some applications not to function properly.
Your best plan of action would be to uninstall Office completely, then re-install it. I would also spot check a .doc to be sure the association is correct.
Regards,
John
Whereof one cannot speak, thereof one should be silent.




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