I am currently using Peachtree, a program that I am less then thrilled with (in general), especially its reporting capabilities. I am running the premium program and the reports that I can run are terribly disappointing.
I am unable to filter out and sort fields as I would like. For example, I am unable to report a/r and a/p by job. Also, I can create a report by customer but can't break that down in more detail by job and I am running multiple jobs for many of my clients.
Customer Support has been less then helpful and have told me "Peachtree can't do that" (for example - composing a report of expenses per job) several times, when in fact I can. I figured this out on my own, despite customer support telling me it is not possible.
Yea .... why bother entering job #'s if you can't use that information as a filter? Anyway .....
'Crystal Reporting' is a reporting module that allows greater reporting capabilities and something that I need to seriously consider getting but customer support has told me that this is complicated and difficult to run.
How difficult? I am not sure. But I have more faith in my ability then theirs as they have proven to be less then helpful up to now.
Does anyone have any experience or exposure with this? If so I would love to hear it, positive or negative.